I tried to give the representative the location that I was going to drop off in Marble Falls Texas and he said that he didn't need it to drop it off at any location in Marble Falls.When I went to drop it off at the location that I tried to give your representative the location said that I wasn't scheduled to drop the truck off with them and said I couldn't drop it off. Lucky Pops at the Marble Falls Texas location was very very helpful and made some phone calls and I was able to drop it off with him. Pops was very helpful and did everything he could to make sure my experience was a good one. Thank you Pops
arthur b
Customer Reviews for M E GENE Johnson Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was not the location that I pick to return the truck and was a longer drive for us. I would have chosen another location if I had known.
MARK HThe experience was horrible. And we were told we would receive a phone call within 24 hours due to complaints and that we would get $50 for the inconvenience and nothing. It was a nightmare
Brian SA belt was squealing. Unit needs maintenance!
MOLLY M