Customer Reviews for M Rana Enterprise
(U-Haul Neighborhood Dealer)

117 reviews

1215 Edgefield Hwy   Aiken, SC 29801

(803) 648-6051

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(803) 648-6051

1215 Edgefield Hwy
Aiken, SC 29801

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 8 am - 4 pm
  • Sun: 9 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Rana and his team went above and beyond our families expectations. A++ dealer!

Wayne H. 
Rating:
5.0

Very easy drop-off.

John M. 
Rating:
5.0

Customer did not leave a comment.

Maria K. 
Rating:
5.0

Customer did not leave a comment.

GREGORY P. 
Rating:
4.0

Customer did not leave a comment.

Greg P. 
Rating:
5.0

We had a truck reservation and the night before the previous place cancelled it because they didn't have any. RANA came through for us and had a truck and was there when he said he's be. We won't use anyone else ever again.

Denise D. 
Rating:
5.0

The rep was extremely friendly and made the process very easy. The vehicle ran well and we were charged what was promised. Thank you, and if I need another rental, I will try to get one from this location.

Sheldon S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Excellent service

RONDA G. 
Rating:
5.0

Very nice and helpful man to help me with my moving needs. The truck was clean and gave me plenty of room for my belongings. I would definitely recommend him to use as a truck pick up location.

Jennie F. 
Rating:
3.0

Nobody is on duty at this location. The little office out back says “Call if you need me”. A homeless (looking) guy walked out of the office when I returned the truck. I thought he might be the manager at first, but then I saw a plastic bag in his hand with a few beer cans and noticed his clothes and dirty complexion. He did respond “yes” to being the manager, but as I left, he started walking down the road - beer cans in hand towards the gas station down the street. He did quietly point me to the key drop box though before I left. Hey, maybe he was the manager, but it felt strange.

KENNETH P. 
Rating:
5.0

Nothing. EVERYTHING WAS PROFESSIONAL AND HELPFUL. Great customer service.

jimmie M. 
Rating:
5.0

Customer did not leave a comment.

TAMMY B. 
Rating:
5.0

Customer did not leave a comment.

Elena S. 
Rating:
5.0

Nothing everything was good. Great customer service and easy rental .

JAMES W. 
Rating:
1.0

You have the worst customer service. I booked my truck calling your 800 number. The attendant booked the truck for me and very conveniently forgot to mention that it's a self check out location that requires me to download your app to proceed with the transaction. I refused to do that but when I called your customer support, the attendant, her name was sineema (cinema) was horrible and hung up. I tried calling over n over and she would put me on hold and then hang up. Do you need a medal for that kind of customer service? I will never ever rent anything from you. From the booking agent to the person after the horrible mistake treated me like shit. No, never in your fu***** dream would I ever recommend your lousy company to any decent human being.

Shahid H. 
Rating:
3.0

I had to drive further than what was promised to pick up the trailer. Not ideal. Employees were very nice and helpful though.

WILLIAMA C. 
Rating:
5.0

Mr. Rana, is the best! I always receive excellent customer service at his Uhaul site.

TED R. 
Rating:
1.0

Customer did not leave a comment.

MARKS K. 
Rating:
1.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Great experience and owner was very helpful

JASMINE P. 
Rating:
3.0

Customer did not leave a comment.

GERALD S. 
Rating:
5.0

All I can say they are great and fantastic to work with. I've rent 3 different time in the pass 6 months. Every time has been great. Keep up the great customer service you have.

DONNA F. 
Rating:
5.0

Customer did not leave a comment.

JOEL A. 
Rating:
4.0

Customer did not leave a comment.

Norman S. 
Rating:
5.0

Customer did not leave a comment.

Carl W. 
Rating:
1.0

was told I could drop off anywhere in Aiken SC - call (800) number on drop-off day to notify. When called, was then told I had to drop off at open location (Labor Day - most were closed). Had to drive 25 miles out of way to "open" location per 800 number and when I arrived, the location was closed.

FRANCIS R. 
Rating:
5.0

Customer did not leave a comment.

JOEL A. 
Rating:
5.0

Customer did not leave a comment.

BRIAN S. 
Rating:
5.0

Very helpful and he knows quite a bit about the rental trailer.

Salvatore A. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
5.0

Everything was perfect and everything went well. The man I rented the trailer went over and beyond to help me. If I ever need to rent another truck or trailer I will definitely rent it from him.

Carolyn Y. 
Rating:
3.0

Customer did not leave a comment.

Harold F. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
1.0

Rented me a dolly that was to small for my car. One not recommended by your site.I had to return it even though he said it was ok for my tire tostickovervthe edge 4 inches or so. Truck was not clean either. This was the Edgefield road location. Very unsafe! I got the right size dolly from the Whiskey road location and the owner was very helpful.

DONALD P. 
Rating:
4.0

I was really disappointed that rather than a full tank of gas, the truck only had 1/4 tank. So we had to fill before we left and being unsure how much it would use, we filled it spending $98. We only used 1/4 tank so it cost us $65 in gas we didn't use. I thought we would get a full tank and just have to refill it before returning.

JEFFREY P. 
Rating:
5.0

Customer did not leave a comment.

Juan L. 
Rating:
5.0

Stay 100% Customer services ready at all times. You were great! Thank you Mr. Rana for your outstanding service!

VICTOR T. 
Rating:
3.0

Customer did not leave a comment.

Ted P. 
Rating:
5.0

Mr Rama was courteous and helpful. Many thanks.

ADAM B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Very good communication

Christopher L. 
Rating:
5.0

Customer did not leave a comment.

Richard L. 
Rating:
3.0

Customer did not leave a comment.

KIARA P. 
Rating:
5.0

The dealer was very helpful in providing a car hauling trailer at last minute. I was from out-of-town, and he treated me very well. I will use him again if I need any equipment.

Robert E. 
Rating:
5.0

Things were great.

Ronald P. 
Rating:
5.0

Customer did not leave a comment.

Chris G. 
Rating:
5.0

Great guy, came early and helped me find my drop off location.

Rankin R. 
Rating:
5.0

Need a sign for key drop. Guy was super great on the phone, had everything figured out quickly. Very nice guy

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Jon C. 
Rating:
5.0

Customer did not leave a comment.

Jason D. 
Rating:
3.0

No one was there, called number on door and they told me to leave equipment and they would email receipt which I have not received yet

RANDY T. 
Rating:
5.0

Always GREAT service!!!!!!

Ted R. 
Rating:
5.0

Customer did not leave a comment.

brian R. 
Rating:
5.0

Everything was rated outstanding.

streve B. 
Rating:
5.0

Every truck should come with 4 laborers. Really this location did great. I don't know how it could be better.

RICHARD L. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER M. 
Rating:
3.0

Customer did not leave a comment.

Beatrice C. 
Rating:
5.0

Great service EVERY TIME!!!!

Ted R. 
Rating:
5.0

Customer did not leave a comment.

Daniel B. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY LEE V. 
Rating:
5.0

Repeat customer at this location. Always ready to help and get what you need

Bruce W. 
Rating:
5.0

Customer did not leave a comment.

Gail K. 
Rating:
5.0

Customer did not leave a comment.

CANDISE J. 
Rating:
4.0

Customer did not leave a comment.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J. 
Rating:
5.0

5 Stars all day, every day! Great Uhaul business.

Ted R. 
Rating:
5.0

Very friendly customer service.

Audrey B. 
Rating:
4.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

Customer did not leave a comment.

MARK K. 
Rating:
5.0

Customer did not leave a comment.

SHAKEILA S. 
Rating:
1.0

Make sure you get people that will actually greet you and take care of customers. The worst experience I ever had with you guys honestly, and I have been doing business with you for some time now. Make me re think about a next time honestly.

ENRIQUE M. 
Rating:
3.0

Key drop off box was too high for us. We are both 5' and if was difficult to reach up and put the keys in the box.

Dennis P. 
Rating:
4.0

Have equipment that is operational and a decent amount of gas in truck, so that you don't have pray you make it to a gas station.

GRANVELL P. 
Rating:
1.0

They didn't know how to properly hook up a trailer

David T. 
Rating:
5.0

Great customer service

WILHELMINA W. 
Rating:
4.0

Customer did not leave a comment.

Shayla L. 
Rating:
3.0

Customer did not leave a comment.

John J. 
Rating:
1.0

A literal shed where the employee inside had locked the door and fallen asleep. The owner showed up 30 minutes later after several phone calls and was very rude and also uninformed of uhaul loadshare procedures.

Briana M. 
Rating:
5.0

Very easy to get in and out.

Jon C. 
Rating:
5.0

this was drop off after closure

Dustin C. 
Rating:
5.0

Customer did not leave a comment.

akira J. 
Rating:
3.0

Customer did not leave a comment.

Carlos V. 
Rating:
3.0

My dolly wasn't in the truck had to call and go to another location to get.

Stacey T. 
Rating:
5.0

THE SAME THING THAT MR MOHAMMAD DID FOR ME HE WAS VERY RESPECTFUL AND KIND AND FAIR AND UNDERSTANDABLE PERTAINING NEEDED MORE TIME WITH THE UHAUL.

muhammad J. 
Rating:
5.0

The representative was very helpful in getting me what I needed.

Nathan S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Less text and email messages

William C. 
Rating:
5.0

Customer did not leave a comment.

Arron B. 
Rating:
5.0

Customer did not leave a comment.

Lafonda R. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Kind staff. Would use them again.

Jason D. 
Rating:
5.0

Customer did not leave a comment.

heyward R. 
Rating:
4.0

Great customer service

Jacob F. 
Rating:
5.0

Customer did not leave a comment.

April E. 
Rating:
5.0

Always receive clean equipment and friendly service each time I rent here.

lee J. 
Rating:
3.0

Customer did not leave a comment.

Nina L. 
Rating:
3.0

Move your location from the projects

Lateisha H. 
Rating:
3.0

Customer did not leave a comment.

gina O. 
Rating:
5.0

Truck and trailer were excellent. That combination works well together.

dennis F. 
No reviews have been submitted for this location.

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