I have not received my refund !!!
SANDRA W.
Customer Reviews for M1 Food Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thx
Corey G.Thank u ..vehicle could have been cleaner. I definitely appreciate the service
Malory T.Great service as always 😀😀
Mohammed A.Nothing everything was just excellent
Lazarus J.Amazing experience. Thanks
DEBRA G.Great service always great equipment👍
RICHARD W.There was something wrong with the gas tank part was stuck at 2 different gas stations trying to get gas and couldn't get my work I needed done finished.
CASSEY H.No service needed
TONYA G.Be up front and let the customer know the truth. When I picked up one guy said that I needed to be back I think it was 4pm exactly because a customer needs the truck at that time. When I got back I told another guy that I needed more time because I didn't finish and he said I could had kept the truck longer. I saw no customer waiting took pic with time and date 30 mins. later and truck was still there.
TERENCE D.n/a
TAMMY K.Man everything was great I came in looking for a certain size Truck and got just what I wanted with no rush to get it back
ALEXANDER H.I only had issue with 24/7 access so I had to wait for the store to open. Therefore I was down on my move. I had actually ran over on my time due to that. I was connected to three of your all's customer service reps and no one could help me. This was very inconvenient and I would like the adjustment I was guaranteed.
JERMAINE A.Make it a little clearer that you are a U-Haul rental facility
Zekeiel T.Moving day in itself creates such anxiety you don't realize how much you have accumulated until you undergo this challenge. I found comfort in dealing with this location because they were helpful, answered all my questions and made my experience less stressful which is always a plus. What can you do to improve for the next customer "make sure your website details the use of an appliance dolly can only be used with certain size trucks." Let the customer know NOT all trucks have ramps attached.
Jacquelyn G.Extremely nice staff! Very helpful and knowledgeable! Highly recommend using this location!
lisa M.Only place I get Uhauls from.
Tosha P.Have accurate store hours. My reservation was for 9 am but the store didn't open until 10. This set me back . That hour makes a difference.
CANDACE P.As a single woman moving some furniture this Uhaul location had the nicest customer service, freahly clean vehicles, and the easiest hassle free rental experience I've ever had.. Tysm Uhaul!! 🤗🤗â¤🤙🏼
ANGEL N.The equipment I had reserved was not available when I went to pick up my rental. The location offered a smaller vehicle for a discounted rate but still wish I had the vehicle I had originally requested.
Joseph C.Everything was fast and smooth I really had no complaints at all
R S.Very good service
NAMA N.Everything was great i like this location when renting a uhaul.
RICHARD W.I used the mobile app it took a while to get started. The app had issues letting me upload pictures so I had to proceed w/o uploading them. The process was easy and returning was a snap. Javier was helpful in assisting me through the process.
Chris M.Nothing
Deborah J.Did not let the customer know about all the hidden fees. Charged the customer an extra $20 worth of hidden fees
Juliona W.Wonderful customer service. Awesome guys!
Valerie M.No improvement necessary.
Jeffery A.My complaint is that the reservation ( made two weeks in advance) was to pick up 10 minutes from our house. We learned the day before that we had to travel 30 minutes away to pick up and the place opened at 10 instead of 7 am. The manager at M1 Food Market was helpful in helping us to get the equipment when we needed it.
Mary B.Let the driving renter know that the truck will start up in the tow/haul mode and how to switch this off to regula transmission. Tried to take the empty truck out on interstate 70 (near the location) and got many honks/leering looks as it would not go very fast in this mode with engine reving high. Likely was not good for the transmission, or my gas mileage. Nonethelss figured it out a while later when discovering the button at the end of the shift lever. Please note the attendant/owner was very nice professional & helpful.
Jeremy G.The U-Haul experience is always great at this location...
KANDICE W.Nothing everything was amazing
Timika M.I received excellent service
Debra G.The man was very friendly . He made sure everything was okay I would definitely recommend this location fast and friendly service
Shaneka C.Very professional
joyce B.This was a great experience till next time
Chanelle P.Awesome service. Great location
CHRISTEN S.Owners answered every question I had and made the whole process very easy. Nailed it.
David S.Nothing to improve. My experience was great.
Chelsea F.very helpful and pleasant service.
Cynthia R.Very friendly and helpful will diffently come back.
GOLDIE A.Train other locations to be respectful, communicate with the customer and have a clean and safe business environment. 8880 N. Broadway, St. Louis, No needs a lot of work. M1 Food Market 4600 Pope Ave. St. Louis, No 63115 I this location 10 out of 10 ??
Cynthia C.Everyone was very helpful and friendly. This is my second time Using there equipment .
michael W.Quick, fast and reasonable
Toni J.