Moving day in itself creates such anxiety you don't realize how much you have accumulated until you undergo this challenge. I found comfort in dealing with this location because they were helpful, answered all my questions and made my experience less stressful which is always a plus. What can you do to improve for the next customer "make sure your website details the use of an appliance dolly can only be used with certain size trucks." Let the customer know NOT all trucks have ramps attached.
Customer Reviews for M1 Food Market
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of M1 Food Market
Extremely nice staff! Very helpful and knowledgeable! Highly recommend using this location!
Only place I get Uhauls from.
Have accurate store hours. My reservation was for 9 am but the store didn't open until 10. This set me back . That hour makes a difference.
As a single woman moving some furniture this Uhaul location had the nicest customer service, freahly clean vehicles, and the easiest hassle free rental experience I've ever had.. Tysm Uhaul!! 🤗🤗â¤ðŸ¤™ðŸ¼
The equipment I had reserved was not available when I went to pick up my rental. The location offered a smaller vehicle for a discounted rate but still wish I had the vehicle I had originally requested.
Everything was fast and smooth I really had no complaints at all
Very good service
Everything was great i like this location when renting a uhaul.
I used the mobile app it took a while to get started. The app had issues letting me upload pictures so I had to proceed w/o uploading them. The process was easy and returning was a snap. Javier was helpful in assisting me through the process.
Nothing
Did not let the customer know about all the hidden fees. Charged the customer an extra $20 worth of hidden fees
Wonderful customer service. Awesome guys!
No improvement necessary.
My complaint is that the reservation ( made two weeks in advance) was to pick up 10 minutes from our house. We learned the day before that we had to travel 30 minutes away to pick up and the place opened at 10 instead of 7 am. The manager at M1 Food Market was helpful in helping us to get the equipment when we needed it.
Let the driving renter know that the truck will start up in the tow/haul mode and how to switch this off to regula transmission. Tried to take the empty truck out on interstate 70 (near the location) and got many honks/leering looks as it would not go very fast in this mode with engine reving high. Likely was not good for the transmission, or my gas mileage. Nonethelss figured it out a while later when discovering the button at the end of the shift lever. Please note the attendant/owner was very nice professional & helpful.
The U-Haul experience is always great at this location...
Nothing everything was amazing
I received excellent service
The man was very friendly . He made sure everything was okay I would definitely recommend this location fast and friendly service
Very professional
This was a great experience till next time
Awesome service. Great location
Owners answered every question I had and made the whole process very easy. Nailed it.
Nothing to improve. My experience was great.
very helpful and pleasant service.
Very friendly and helpful will diffently come back.
Train other locations to be respectful, communicate with the customer and have a clean and safe business environment. 8880 N. Broadway, St. Louis, No needs a lot of work. M1 Food Market 4600 Pope Ave. St. Louis, No 63115 I this location 10 out of 10 ??
Everyone was very helpful and friendly. This is my second time Using there equipment .
Quick, fast and reasonable
Great service! Thank you!
The representative was very courteous. Very helpful.
I was very please with the service. I was in and out in a jiffy. Overall their assistance helped me deal with a horrible move. Thank you so much
NA
The staff was awesomely friendly, pleasant, and professional. I would highly recommend them!!!
The man who helped me was excellent and I look forward to getting my truck from that location again. I'm very pleased.
Professional and polite!!! Thank you I will definitely use your services again
The manager was very receptive of my needs. Great help.
Very nice people
Nothing! They were very friendly,reasonably priced, and the equipment was clean and fully functional!
Great customer service i was upset do to som2 thinga taht occured at my storage unit and the guy here was very emapathetic and helpful i really appreciated that.
attendant was very friendly and made me feel very comfortable. I will always use this location when renting a truck now.
To Top