Customer Reviews for M1 Food Market
(U-Haul Neighborhood Dealer)

247 reviews

4600 Pope Ave   Saint Louis, MO 63115

(314) 546-4080

Office Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 11:30 am - 3:30 pm

Services at this Location:

Contact Us

(314) 546-4080

4600 Pope Ave
Saint Louis, MO 63115

Services at this Location:

Office Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: 11:30 am - 3:30 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Rikita S 
Rating:
5.0

Easy process

JAMES N 
Rating:
5.0

Easy pick up and personal staff

James N 
Rating:
5.0

Customer did not leave a comment.

ANDREA H 
Rating:
5.0

Customer did not leave a comment.

NATHANIEL B 
Rating:
5.0

Customer did not leave a comment.

STEVEN B 
Rating:
5.0

Customer did not leave a comment.

NATISHA D 
Rating:
5.0

Customer did not leave a comment.

YOLANDA W 
Rating:
5.0

Customer did not leave a comment.

MOHAMMED A 
Rating:
5.0

Everything is great, keep up the great work

ROLANDIS N 
Rating:
5.0

Customer did not leave a comment.

SIERA J 
Rating:
5.0

Customer did not leave a comment.

DEBORAH C 
Rating:
4.0

Everything went well. Good experience. I did have to drive out of the way 12 miles but understand that there were valid reasons. So I am good.

PETER K 
Rating:
5.0

Customer did not leave a comment.

EDNA H 
Rating:
5.0

Very convenient thanks.

LAKEISHA L 
Rating:
3.0

Customer did not leave a comment.

NICHOLAS M 
Rating:
5.0

The process was very quick and efficient. The truck was in good conditions.

JESUS S 
Rating:
5.0

Customer did not leave a comment.

MELONY P 
Rating:
5.0

Nothing always a pleasure working with this location

Jimon A 
Rating:
5.0

Customer did not leave a comment.

DEBRA L 
Rating:
5.0

Probably the best UHaul experience I've had, they have exactly what you reserve, very timely and communicative. Very helpful, and kind. M1 is a great place!

MARY S 
Rating:
5.0

Fast and friendly service.

GREGORY J 
Rating:
5.0

Customer did not leave a comment.

STEPHEN M 
Rating:
4.0

Customer service was fantastic. The agent was very polite and knowledgeable. My only critique is the inside of the truck really needs to be washed down. I had concerns about my furniture being placed in there as the floors were really nasty. Other than that, it was a great experience.

SHANTE G 
Rating:
3.0

I scheduled for 9:30 and my location was close at first but got changed to much further away and I didn't realized they opened at 10 so I had to wait for 30 minutes. Car smelled like smoke.

MARCELLO L 
Rating:
5.0

Keep it the same 😃

David B 
Rating:
1.0

I initially went to the location downtown off Tucker. Horrible experience as they could not locate the truck I was assigned. Continued to play in my face as if I wasn't looking well enough for the truck. Then sent me 25 minutes away to get a truck from another location which was on pope, after almost a hour and a half of trying to locate the lost truck. The fact they don't keep up with inventory is beyond me. They delayed my plans of taking my items to the city dump due to their inability to provide me with the truck I needed. I was Supposedly credited but it is now going on 5 days no credit.The U-Haul location on pope is inside of a corner store. Very unprofessional and congested. I also had to wait while the U-Haul representative stood checking people out at the cash register located at the front of the store. People who came in after me and was there buying snacks or other items. Once he finally helped me he Gave me a truck with no gas that was filthy and also inconvenienced me for time.which . Very uncomfortable especially due to U-Haul location the uhauls are also parked on a lot that customers park on for the corner store very congested and unsafe. Also the trucks check engine light came on for a Cadillac converter hours after receiving the truck.

Jordan B 
Rating:
4.0

Didn’t receive a receipt and the total was pose to be 309.00 but was 338 and I’m not sure why.

terrice s 
Rating:
3.0

Customer did not leave a comment.

debbie h 
Rating:
5.0

They rented me a truck with no air this was horrible 100 degree and no air

RODNEY C 
Rating:
5.0

Customer did not leave a comment.

LASHAY G 
Rating:
5.0

Customer did not leave a comment.

Sarah W 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS M 
Rating:
5.0

Nothing everyone was professional

Jacqueline R 
Rating:
3.0

Have more than one person at the counter. Wait time for service was a little long.

Helen D 
Rating:
4.0

Customer did not leave a comment.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
2.0

I have to give my card number everytime I go I can never just pick it up in the key box like I set it up for and I believe they are using my personal information I had to change my debit card because it was added to someone's apple pay a few hours after I left

James W 
Rating:
5.0

The agent was super cool. Easy in easy out. Hassle free. The one draw back. Cats inside the store on the chips.

Mark T 
Rating:
5.0

Actually the best Uhaul rental I’ve been to. Im definitely recommending!!

Sylvester F 
Rating:
5.0

Customer did not leave a comment.

rolandis n 
Rating:
5.0

Customer service was top tier, staff very informative and friendly, recommended the best vehicle for a female driver.. great service will definitely return for future rentals..

Ebony W 
Rating:
5.0

Excellent Service!!!!!

belinda b 
Rating:
5.0

Customer did not leave a comment.

Jerry P 
Rating:
5.0

Always pleasant, professional and friendly.

terri m 
Rating:
5.0

Keep it going

Ivan J 
Rating:
5.0

Excellent service

Kim M 
Rating:
5.0

Everything was good always good equipment

Richard W 
Rating:
4.0

Wait time

Michael W 
Rating:
5.0

Nothing everything was really good

Lamontrez H 
Rating:
5.0

Customer did not leave a comment.

Erisha H 
Rating:
5.0

Nothing at the moment

Chyvonna H 
Rating:
1.0

I almost had like three accidents on the road because the truck was all over the road it needs a front wheel alignment. It was sad.

Jamar M 
Rating:
5.0

Customer did not leave a comment.

VERBENA F 
Rating:
5.0

The young man that checked me out was wonderful. Also polite I was in and out. I would always use this location

Cherrie I 
Rating:
5.0

Customer did not leave a comment.

erisha h 
Rating:
5.0

The inside was dirty

Glenda W 
Rating:
1.0

Unsafe neighborhood and unfair to charge for extra mileage when U-Haul decides to change the location on you.

Jeremiah J 
Rating:
3.0

Customer did not leave a comment.

Chad G 
Rating:
5.0

Customer did not leave a comment.

richard b 
Rating:
5.0

Great customer service.

SARHANK M 
Rating:
4.0

Customer did not leave a comment.

Barbara R 
Rating:
5.0

Customer did not leave a comment.

DENQA R 
Rating:
5.0

good customer service

Muataz A 
Rating:
4.0

Customer did not leave a comment.

Deneen F 
Rating:
5.0

Great experience. Friendly customer service and great rates.

Crystal H 
Rating:
5.0

Customer did not leave a comment.

DENQA R 
Rating:
1.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

William D 
Rating:
4.0

Customer did not leave a comment.

adrian m 
Rating:
5.0

More available pickup trucks

James B 
Rating:
5.0

Customer did not leave a comment.

rhonada g 
Rating:
4.0

Customer did not leave a comment.

NED F 
Rating:
4.0

The lockbox lock was too hard to open to get the key from.

Destiny M 
Rating:
5.0

Customer did not leave a comment.

LaShana T 
Rating:
5.0

Customer did not leave a comment.

Gregory H 
Rating:
5.0

Customer did not leave a comment.

Carla H 
Rating:
5.0

Very good service and friendly

Gregory H 
Rating:
5.0

Customer did not leave a comment.

chanese l 
Rating:
1.0

The location I selected online didn't have the truck size I needed. The representative called me the day before to tell me this location had the truck. I asked him how far was the location from the 1st location I original chose he said 4 miles away, that was a lie. This location is actually 14 miles away and end a very bad neighborhood. When I got there this location was closed. No one told me that I had to do a online check in to get the truck, so after being on hold for 15 minutes in this neighborhood I was able to figure out how to retrieve the truck. Then there was no dolly in the truck and I was charged for it.

Roxanne R 
Rating:
2.0

I had selected the 24/7 Truck Share option. When I arrived, I was not able to rent the truck through my phone, so I called customer service. They indicated the location did not have the truck ready and the keys were not in the truck, and I would have to wait until they opened (1 hour later than my original reservation). I waited until the location was supposed to open, and they never did. Therefore, I had to drive to a different location to get the truck, two hours later than I was originally supposed to have the truck. A stressful experience on an already stressful day. Do not recommend.

Tawny B 
Rating:
3.0

Customer did not leave a comment.

Germaldella M 
Rating:
5.0

I don’t feel any improvement is necessary! I was treated with the upmost of dignity and respect. Staff was very courteous and handled my rental process in a timely manner. Everything was explained to me in detail and staff welcomed any questions I may have had. I admired the cleanliness, great organization and overall appearance of the store. I was welcomed, thanked with a smile and the professionalism was one of great value…I couldn’t have completed my moving process without them! I would highly recommend this establishment and I will be returning, in the future, for my U-Haul needs! A Special Thank You To Mohammad…Keep Up The Great Work! 😁

PATRICIA M 
Rating:
5.0

Very nice and friendly service

eric b 
Rating:
5.0

Customer did not leave a comment.

Macchelle C 
Rating:
5.0

The courtesy there was remarkable they went over everything in details as, well as informing me of things that is a safety, and return time and charges. I am glad I located M-1

Willa R 
Rating:
5.0

Always fast and friendly service. Great equipment everytime I need a truck they are ready to roll no issues.5 star service.

Richard W 
Rating:
1.0

I have not received my refund !!!

SANDRA W 
Rating:
4.0

Thx

Corey G 
Rating:
5.0

Customer did not leave a comment.

DARRA H 
Rating:
5.0

Customer did not leave a comment.

LADONNA F 
Rating:
5.0

Thank u ..vehicle could have been cleaner. I definitely appreciate the service

Malory T 
Rating:
5.0

Great service as always 😀😀

Mohammed A 
Rating:
5.0

Customer did not leave a comment.

Henriques O 
Rating:
3.0

Customer did not leave a comment.

BrendaKay B 
Rating:
4.0

Nothing everything was just excellent

Lazarus J 
Rating:
5.0

Customer did not leave a comment.

AMBER B 
Rating:
5.0

Amazing experience. Thanks

DEBRA G 
Rating:
5.0

Customer did not leave a comment.

Kevin A 
Rating:
5.0

Customer did not leave a comment.

DESIREE W 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top