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Wayne L
Customer Reviews for MJM Super Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make instructions for online pickup more understandable
Tortilla LHorrible service didn’t have the u haul I reserved I didn’t get a call to tell me otherwise I had to call them because the owner wasn’t in place thirty mins before pickup and was told they had no u haul for me. They then told me I had to drive 45 mins to pick up a vehicle and would not reimburse for the gas it cost me to pick up the u haul and drive it back 45 minutes to load. I spoke with a rude supervise name Rodney that told me I was a liar and that I didn’t deserve much more than they offered me. I was also told I could have waited for a u haul of the size I ordered whenever that was with no regard to my hotel reservations or the fact that I had to move my daughter in for college. U haul is a horrible company that cares nothing about their customers, it’s all about the money. I was also told that “ you didn’t have to accept the bigger truck” like how else was I to get my child to school I had to accept whatever they had because the school gives you a strict date and time to move in the u haul company didn’t care. If your able to use another company please do.
Brandy B