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SHARON P
Customer Reviews for MLS Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman who helped me set up the rental was so helpful and polite! I would highly recommend him to everyone!
Melinda PFast, great customer service 👍
RUSSELL WI think you guys did a great job and the staff that I rented the truck from in Gaffney was very friendly and very knowledgeable. Thank you.
JEFFREY MThe location did not have any signage to indicate how pick up works.
Jacob HTreated with the upmost respect.....great people
JOSEPH BMore sizes of trucks to choose from.
RUFUS KCheck engine light came on within driving less than 20 miles
Darren CNot a thing Did after hours
Pattie LThe customer service was excellent.
Steven CI can’t see anything to improve for the customer service was friendly and courteous. Great ride and correct size. Thanks
vernon cJust as you are is fine no need to change a thing
Gregory BThe truck was on empty when I picked it up I put well over 80.00 dollars in it and I was charged for fuel not being in it !!! Thank you Michael crow
Michael CI will NEVER use U Haul again after my experience again. I would have been charged for 11 miles I did not use if I had not known what my ending mileage was, I was made to drive 2 miles more than if I had taken the unit to where I asked to return it to. I was also billed for the additional mileage. I left the truck with at least a quarter tank gas more than I picked it up with AND IT WAS CLEAN FROM THE GARBAGE THE PREVIOUS USERS LEFT FOR ME TO CLEAN. I have found another company that still appreciates my military service unlike your company.
CALVIN B