Customer Reviews for Mt Pleasant Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mt Pleasant Hardware

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Carlos V. on

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Very friendly and knowledgeable staff. GOOD JOB!

Robert S. on

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Excellent experience.

Robert R. on

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Customer did not leave a comment.

Steven J. on

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Thanks!

Christopher G. on

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Only negative was trying to figure out where the key drop box was for after hours drop-off. But I liked the routine with pictures, etc... I think it works out for both UHaul and the renter.

Bernadette A. on

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It was a whole watever experience.

Jacqueline O. on

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Customer did not leave a comment.

Josiah K. on

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The web site said straps would come with it they did not. I had to buy some that weren’t the right size. The whole reason I rented from them was because straps were supposed to be included.

Lon C. on

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Customer did not leave a comment.

Maurita C. on

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Inform the customer about the free storage for 1 month. Was not made aware; only if you call customer service are you made aware. I missed out twice on the offers

BRET B. on

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I specifically asked that somebody contact me before closing up a contract due to the issues multiple issues that I had with the vehicle was it late being returned yes it was and did I check it in myself no I did not there were reasons for that and I really wish somebody had to answer the email that I sent the day after I dropped off the vehicle rather than closing it out almost a week later without even contacting me POOR POOR CUSTOMER SERVICE AND I DON'T KNOW IF IT'S THE LOCATION OR IF IT'S U-HAUL IN GENERAL THAT DID NOT FOLLOW THROUGH BUT NEGATIVE 5 STARS

David S. on

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The parking area is very small, dropping off after hours was difficult to find a place to park the truck, especially for larger trucks.

Andrew W. on

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Keep the trucks in better shape.

Allisson S. on

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Nothing, staff was friendly & very efficent. Thank you

Scott I. on

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Ariel W. on

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They were the most helpful location during my equipment pick ups.

steven P. on

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Brandon H. on

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Eric S. on

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Roland P. on

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Kelsey E. on

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KYLE T. on

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KYLE T. on

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Man came out as I pulled in and stated "It would have been nice if you had left it on the street". There was no room on the street and I parked it with all the other Uhauls. Not sure what he really wanted to me to do.

Mehdi M. on

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Same thing

Osei H. on

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Kaylene M. on

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Adam H. on

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Antra B. on

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Michele F. on

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Great easy rental

Daniel M. on

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EVAN P. on

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they put the wrong combination for the key lock! i literally had to try 900 combinations before i got the right one. what shitty day. not open on sunday sucks.

Anna S. on

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Customer did not leave a comment.