Customer Reviews for MVJ Auto World
(U-Haul Neighborhood Dealer)

369 reviews

11750 NW 87th Pl Bay 7&8   Hialeah Gardens, FL 33018

(305) 231-9781

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed

Services at this Location:

Contact Us

(305) 231-9781

11750 NW 87th Pl Bay 7&8
Hialeah Gardens, FL 33018

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 11:30 am
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing. Owner catered to me, not I to him. Very flexible pick up and return schedule.

RAUL C 
Rating:
4.0

Customer did not leave a comment.

ALDRIN P 
Rating:
1.0

I returned the truck with only using 20 miles and was charged for 60 miles and then was told the lock was broken which wasn’t true.

KIMBERLY P 
Rating:
5.0

Customer did not leave a comment.

Gabriel C 
Rating:
5.0

Customer did not leave a comment.

Raul G 
Rating:
2.0

The battery fail on the truck and I mentioned it to the responsible party. It finally started but it failed again at my 2nd stop. They jumped it as I needed to move the truck from where it was. His response originally was “call roadside assistance” and they will help you. I was charge for gas when I completed the rental. I returned the truck with the same amount of gas I got it in the first place. I spoke with the person twice and now he said I have to wait until the vehicle is returned. They never give me money back for extra gas left on the truck on previous rentals

Ruben A 
Rating:
1.0

No cobra cargos extras

ARLEY A 
Rating:
5.0

Customer did not leave a comment.

ABBY G 
Rating:
3.0

Customer did not leave a comment.

Yasiel F 
Rating:
5.0

Customer did not leave a comment.

Josue C 
Rating:
1.0

No, I do not recommend this location because it had an issue with the gauge and also with the tire and I tried calling the company to let them know about the issue. No one actually picked up the phone and that’s very unprofessional that I have to call multiple times and still get no help.

NETTIE B 
Rating:
1.0

Truck was dirty and the key was not in the lock box, had to go inside the office and wait until the person get off the phone.

Samir C 
Rating:
3.0

I need a call back , I was double charge

ROBERTO G 
Rating:
3.0

Customer did not leave a comment.

EDUARDO G 
Rating:
2.0

5 min after driving away, the rusty door latch fell off and the doors of the trailer opened up while driving in the middle of the road. I am lucky it did not damage any cars.

HUNTER D 
Rating:
5.0

The truck was in good condition, but the Engine Light was on and the brakes a little deep. In general it operated well, no other comments.

Rafael D 
Rating:
1.0

Took 30min to pick up vehicle. Self checkout didn’t work. The add-ons I requested were removed and not available. Less than half a tank of gas left. Not going here for U-Hauls

BONNY C 
Rating:
5.0

Customer did not leave a comment.

EDDY S 
Rating:
4.0

Customer did not leave a comment.

Roberto R 
Rating:
5.0

Customer did not leave a comment.

Luis H 
Rating:
5.0

Customer did not leave a comment.

Cristina T 
Rating:
2.0

The place was very crowded and messy didn’t have available all the moving equipment I requested online had to wait around 15 minutes from the moment of my appointment for the responsible of the trucks to arrive

PEDRO C 
Rating:
5.0

Customer did not leave a comment.

Christian P 
Rating:
5.0

Customer did not leave a comment.

EDUARDO G 
Rating:
5.0

Customer did not leave a comment.

EDUARDO G 
Rating:
5.0

Customer did not leave a comment.

Hipolito R 
Rating:
5.0

Everything went very well and fast. Thanks

Calixto G 
Rating:
5.0

Todo fue exelentes

ENELMIS G 
Rating:
4.0

Gentlemen at the location was welcoming & very helpful in my rental experience

ANTOINE G 
Rating:
5.0

Customer did not leave a comment.

Omar A 
Rating:
1.0

Customer did not leave a comment.

Pawel W 
Rating:
5.0

Excelente atencion por parte del sr. Jose

sergio y 
Rating:
5.0

Customer did not leave a comment.

ADRIAN D 
Rating:
5.0

Great

Juan p 
Rating:
5.0

Todo muy bien coordinado. Gracias por su buena atencion

Alfredo E 
Rating:
5.0

Jose was completely willing to help me when I need to change the size of my truck. He did not try to get over but instead made sure I had what I needed and next steps as far as my uhaul contract and payments. The service I received was Excellent.

Letisha T 
Rating:
1.0

Owner is a thief he over charged in mileage and when I reached out to get this corrected owner Jose did not fix the charge. Please stay away from this location

Gustavo M 
Rating:
5.0

Creo que los camiones de renta deben estar con gasolina siempre. El que yo renté solo tenia la reserva. Por lo demas el trato del responsable fue muy bueno.

Yobanis H 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M 
Rating:
5.0

Cuando tenga chance puede devolver la llamada quiero hablar con usted en relación al alquiler del camion

Kelly H 
Rating:
5.0

Customer did not leave a comment.

Melanie S 
Rating:
1.0

I rented a 10-foot unit and it was not available at the time I went to pick it up, the person in charge offered me a 15-foot unit with an increase in price, without authorization I added insurance which in the original contract I had declined.

DIEGO O 
Rating:
5.0

Customer did not leave a comment.

Josue R 
Rating:
5.0

Very Good

Castor G 
Rating:
5.0

Wood

Castor G 
Rating:
4.0

Customer did not leave a comment.

Yaimi M 
Rating:
5.0

Customer did not leave a comment.

Orlando G 
Rating:
5.0

Customer did not leave a comment.

Mauricio M 
Rating:
5.0

Customer did not leave a comment.

Monica M 
Rating:
5.0

Customer did not leave a comment.

yaisel p 
Rating:
5.0

Customer did not leave a comment.

Disney G 
Rating:
5.0

Customer did not leave a comment.

elias t 
Rating:
5.0

Customer did not leave a comment.

MARIO O 
Rating:
5.0

Customer did not leave a comment.

Ronald L 
Rating:
5.0

Excelent

Manuel T 
Rating:
5.0

Customer did not leave a comment.

Maikel P 
Rating:
5.0

Customer did not leave a comment.

Alberto L 
Rating:
3.0

Customer did not leave a comment.

JOSEPH L 
Rating:
3.0

Customer did not leave a comment.

Maurilio M 
Rating:
5.0

For me I prefiere to see the associated in person and not by phone and Olson to return just draped with no one

jose t 
Rating:
4.0

Customer did not leave a comment.

Clara S 
Rating:
1.0

Very bad location the man wasn't there not professional at all

drew w 
Rating:
3.0

Same complaint. Over charge me for what?

Lisa W 
Rating:
1.0

Customer did not leave a comment.

Carmen D 
Rating:
2.0

Customer did not leave a comment.

Steven N 
Rating:
5.0

Customer did not leave a comment.

Jose C 
Rating:
5.0

Excellent

Abel M 
Rating:
5.0

Excelente trato con el sr. JOSE. GRACIAS

solangel s 
Rating:
5.0

Customer did not leave a comment.

issac e 
Rating:
2.0

The truck was very dirty with car grease, my move made me dirty, I do not recommend it

Rossmery f 
Rating:
1.0

Make sure to charge people the right amount, van was given to me with almost no gas and I returned it with gas. Refund my money for the gas services. I have sent pictures and receipts of the gas before and after

Rodolfo T 
Rating:
4.0

Customer did not leave a comment.

Alberto P 
Rating:
5.0

Customer did not leave a comment.

Julie G 
Rating:
2.0

Customer did not leave a comment.

Sean L 
Rating:
5.0

Trailer was ready for me when I got there to pickup and dropping off was also a pleasant experience

Alejandro P 
Rating:
4.0

Customer did not leave a comment.

Janice M 
Rating:
5.0

Customer did not leave a comment.

Nora C 
Rating:
5.0

Muy buen trato y servicio excelente mas no así en la principal lo cual dice muy bien de las pequeñas empresas e iniciativas no así de las grandes como la de la 60st y la 21 Av es n Hialeah donde recibí un trato deficiente XXX/LLL

Oscar D 
Rating:
3.0

Customer did not leave a comment.

Mohamed D 
Rating:
5.0

Customer did not leave a comment.

Edson L 
Rating:
3.0

Take care of Reservation. After 3 weeks of reservation you can’t say there is no truck. Work on that please

NELCYNN D 
Rating:
3.0

Customer did not leave a comment.

Patsy D 
Rating:
1.0

Customer did not leave a comment.

JESSE R 
Rating:
1.0

Worst UHaul!!

HECTOR O 
Rating:
5.0

Excellent Service

Martha P 
Rating:
5.0

Customer did not leave a comment.

Juan c 
Rating:
5.0

Customer did not leave a comment.

Maniel G 
Rating:
5.0

Everything is wonderful, first time user

MANUEL g 
Rating:
3.0

Customer did not leave a comment.

jaiva d 
Rating:
5.0

Customer did not leave a comment.

Marisol T 
Rating:
5.0

Customer did not leave a comment.

Noel N 
Rating:
5.0

Customer did not leave a comment.

winston m 
Rating:
5.0

Customer did not leave a comment.

Sergio P 
Rating:
5.0

Customer did not leave a comment.

Kevin A 
Rating:
5.0

Jose was awesome 👌.

Hipolito R 
Rating:
5.0

Customer did not leave a comment.

elias t 
Rating:
5.0

Customer did not leave a comment.

zonia l 
Rating:
5.0

Amazing service form A thru Z!

winston m 
Rating:
5.0

Customer did not leave a comment.

Ivan C 
Rating:
5.0

Customer did not leave a comment.

LOURDES C 
No reviews have been submitted for this location.
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