Customer Reviews for Macedonia Transportation LLC
(U-Haul Neighborhood Dealer)

Rating:

1.0

One tire had low pressure, the back end was not swept out, the trailer was not pulled out and I had to walk thru 6" of snow to get to the hookup.

Rating:

3.0

Clean 10-12 inches of snow on top of trailer plus NOT requiring customer help to lift and connect trailer to hitch.

Rating:

3.0

There were no personnel to be helpful but the key box outside was useful

Rating:

4.0

Great customer service.

Rating:

5.0

Management is very helpful and personable. Highly recommended.

Rating:

3.0

No one present and no answer on the posted phone number.

Rating:

5.0

Great service and the truck was very clean

Rating:

1.0

This is such a scary, poor place. Two trucks total there. Just my trailer. No one who spoke English able to communicate. No signage. The gentlemen there kept pointing to a key drop box even though I had a trailer. Tight space to disconnect and turn around, I have towed a fifth wheel for 5 years. Awful.

Rating:

1.0

I would never pick up or drop off from this location again, even if I had to drive 100 miles to get the truck.

Rating:

1.0

Horrible customer service

Rating:

2.0

It took us an hour and a half to pick up the truck. The app wasn’t working well and calling customer service was not helpful. Everything else was fine, but the process was too difficult.

Rating:

1.0

The 26 footer truck was dirty The air conditioner did not work The driver seat didn’t have a arm rest and on top of no arm rest the seat leaned to the inside so you stayed sliding the passager side mirror wouldn’t turn I also have a video This was the worse experience I’ve had with Uhaul and I am a faithful customer

Rating:

2.0

The 26 footer truck was dirty The air conditioner did not work The driver seat didn’t have a arm rest and on top of no arm rest the seat leaned to the inside so you stayed sliding the passager side mirror wouldn’t turn I also have a video This was the worse experience I’ve had with Uhaul and I am a faithful customer

Rating:

5.0

We needed a rental truck in an emergency on a Sunday morning. The owner met us at the office, prepared the paperwork and expeditiously hit us on our way in 15 minutes. Thank you for great customer service!

Rating:

5.0

I want to thank the owner for being flexible on 4th of July we do appreciate you coming in to assist us with a rental on yesterday peace and blessings

Rating:

3.0

I dropped off the truck after hours, so I really cant rate them.

Rating:

5.0

The service was phenomenal, and they went above and beyond! I highly recommend this location!

Rating:

1.0

U-Haul sign was fallen to the ground, could not see it. No U-Haul vehicles anywhere around made it difficult to locate where to drop off. Address above says it is "North" Freeway Dr when actually it is South Freeway. Mapping that address in Google Maps/navigation points you to the adjacent facility which is vacant. All dirt roads and driveways, nothing paved. Had to ask a poor truck driver (who just happened to be on the location) where to find someone to ask where the drop location should be. U-Haul app did not work (the automated drop feature button would not work), so we had to call the U-Haul # which, though finally proved helpful, added 20-30 minutes to drop-off experience.

Rating:

1.0

Truck depot. No one at the location at 1:00 pm on a Tuesday. Called the contact and Pam was good to work with. Put key in drop box but was concerned that dolly and blankets were in unlocked truck.

Rating:

2.0

The trailer leaked water. Check out procedure was not complete. Assistance was needed to place trailer on hitch.

Rating:

3.0

Clean yr vehicles, or hold customers responsible The uhsul app crashed several times when picking up the rental, called the 1800 #