Customer Reviews for Macs Tire Of Omak

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Macs Tire Of Omak

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ANNA R.
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The tire pressure was completely over 50 psi, trailer sat crooked entire trip. From time it was hooked up, till the time dropped off! Said something to guy hooking it up, "you're good to go".

CRAIG H.
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Very tired and run down. Only one staff member, who was gone for a long lunch hour. It's never a fast experience at *any* UHaul location, but this one was long and frustrating.

volodar K.
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Customer did not leave a comment.

Alley S.
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Ryan M.
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Quick without problems

MARI S.
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Customer did not leave a comment.

Robert A.
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Conor M.
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BETH M.
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Christine E.
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James P.
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Nothing, always have a great experience at Mac's, they always take good care of us, both for my business and personal needs. We use mac's tire at least 3 or 4 times a year, thanks folks and keep up the great work!

Clifford H.
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Working with Mary was Great

Jerry M.
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Customer did not leave a comment.

charlene S.
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GARRETT W.
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STEVE D.
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Mary was great!

Karen B.
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Customer did not leave a comment.

Michael B.
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No-one there at that time to actually input the receipt of the trailer into the system. I told them that this was where I was suppose to drop it off, they acknowledge this and gladly disconnected the unit. They assured me that the trailer would be accounted for . I had no concerns with this. Lot was tight and may be congested at times limiting the ability to drop off.

James C.
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Great people and customer service!!!!!!

Al O.
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Customer did not leave a comment.

MICHAEL S.
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the tow dolly could not be used, my car had ground effects that rubbed. Had to return the dolly the next morning and was still charged a rental. NEVER AGAIN

TIM B.
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Customer did not leave a comment.

Jana E.
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Every step was easy, staff were professional and friendly; return was simple. Easiest part of the move was getting the u-haul and returning the u-haul.

Robert D.
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Customer did not leave a comment.

alan R.
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Customer did not leave a comment.

CHARLES T.
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Where we live there is no other closer location, so it is what it is.

MICHAEL E.
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Outstanding service!

DIRK N.
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Love the new 26' box truck. Great performance.

BOB H.
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Customer did not leave a comment.

JOAN R.
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Scott G.
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David H.
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Corwin D.
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Truck was dirty and pretty beat up.

William P.
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Trucks were parked rather closely and I had to go over the curb to get into the street. Otherwise, the lady at the counter was very friendly and helpful and this was a pleasant move.

helen C.
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They were very polite and very accomodating.

Valerie L.
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Requiring app check-in when the U-Haul location is open isn't helpful. Changing drop locations and pick up locations is also unhelpful.

Claudia R.
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Very informative and professional. They explained the details of our rental well.

Gary L.
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Even though I told her that we had ordered the 26 footer together with the trailer, she stated U-Haul would not allow her to give us the package deal, therefore adding about $300 to our move cost...not happy with U-Haul

Alicia F.
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Customer did not leave a comment.

BERNIE L.
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Not only would recommend this place to a friend, I would use them again, myself.

MELODY B.
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Customer did not leave a comment.

Stewart R.
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Wesley W.
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Roger B.
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Nothing

Ellen N.
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all was great, thanks

Chandra H.
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Customer did not leave a comment.

James L.
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Operators seemed to have an attitude and were unfriendly.. Like it was my fault they didn't offer me the keys so I had to ask for them and it was my fault that they didn't suggest a walk-around. On the up side the truck was ready as promised, the paperwork was in order and the sign out went quickly.

KAREN K.
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The service at this location is always friendly, helpful and knowledgable. Trucks are always very clean.

erica W.
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Overall very helpful, good to work with. I was a little confused by the contract; we said 5 days, but then the drop off location called expecting it in 3 days. Double check those details for consistency.

NANETTE B.
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Customer did not leave a comment.

Chuck M.
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Nothing

KAY B.
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Customer did not leave a comment.

Enrico C.
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Customer did not leave a comment.

Enrico C.
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Customer did not leave a comment.

Donald R N.
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Landon B.
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KEN B.
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Customer did not leave a comment.

roger P.
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?

sharon M.
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let customer know of possible brake light hookup differences. Improve the computer program for person who has to sign in the customers - make it more user friendly Yes I know it is needed for security reasons..but I think it could be better. Otherwise was an excellent experience with great attitude in face of adversity.

Robert Y.
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Friendly, helpful staff were standing by ready to help me.

GEORGE S.
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Customer did not leave a comment.

BRIAN O.
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They are friendly

Thomas G.
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You sent me 20 miles north to Oroville, WA. They told me they do not accept U-hall anymore. You then sent me to Omak, WA 40 miles away. Your costumer service is terrible. Lady said read the fine print. Terrible,terrible, your company just doesn't care, This is not the first time.

Robert S.
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Have a good Pickup Truck for pulling a transport trailer when not in need of a Moving truck.

Gretchen B.
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Dropped off when not open

hardiar S.
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Customer did not leave a comment.

Cliff W.
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Customer did not leave a comment.

mark G.
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Customer did not leave a comment.

jim M.
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The people at Mac's Tire were great. they spent considerable time on the phone and computer to straighten out the other locations errors.After two days of back breaking work and exhaustion, I was very relieved when they fixed everything. I would highly recommend Mac's Tire to anyone looking for Uhaul service.

Laurie J.
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Very good customer service.

Vincent S.
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when you have to have the customer park and unhook the trailer when your watching t.v. instead of checking out the rental and making sure everything is ok makes you kind of wonder about them

john G.
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Customer did not leave a comment.

JOESEPH M.
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Everything was great

Barri B.
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Customer did not leave a comment.

David H.
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Kris C.
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Rudolph U.
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Wonderful people, excellent service.

Kerry H.
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Customer did not leave a comment.

Nick A.
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The lady running this office/branch deserves praise and credit for truly having customer service and caring for her customer's needs. The Spokane branch totally messed up my reservations and she helped me pay for what I should. Much better experience with her versus Spokane.

David S.
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A little run down, but much improved from the last time we were there two years ago.

Peter H.
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I would like to see a U-Haul dealership near me in the Winthrop, Washington or Twisp, Washington area.

Donald R.
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Customer did not leave a comment.

michael S.
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Customer did not leave a comment.

JAMES B.
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Customer did not leave a comment.

Robert W.
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There we closed on Saturday and Sunday so I didn't have any interaction with them at all. Easy drop-off though right off the road with plenty of room.

michael S.
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Accident damage to the trailer was reported but we have no knowledge whatsoever of any incident while the truck and trailer were in our possession. We have to wonder if it wasn't damaged while it was parked at the drop-off location.

Sue R.
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I dropped the trailer off after hours, so I really can't comment on the drop off location.

dan D.
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Customer did not leave a comment.

Jean G.
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It was excellent. It a place I will go back again. the customer service is friendly and quick I love it

BERT J.
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Come at 8:30 AM to rent truck. Did not get the truck until 11:15. They had problems with the computer. Two office workers were unable to fix problem. Someone at U-Haul tec support was able to fix it. Have never had this much trouble getting a truck.

Melody M.
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The cab lights and lights in uhaul did not work making it difficult to load in the evening slowing down the moving process.

LUIS S.
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Customer did not leave a comment.

Scott G.
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Customer did not leave a comment.

tami L.
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Nice small town location with very helpful staff

ROBERT B.
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Customer did not leave a comment.

Karl S.
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Customer did not leave a comment.

DAN D.
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Mary and crew very helpful accommodating and knowledgeable.

Chris J.
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Customer did not leave a comment.

Stuart J.
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Customer did not leave a comment.

Fay R.
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nothing it was excellent.

No reviews have been submitted for this location.

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