Customer Reviews for Magic Hand Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Magic Hand Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Tammy M. on

Rating:

Business was closed no one there to be helpful. If there wasn’t a uhaul truck parked there, I would have thought the business was abandoned

James G. on

Rating:

Owner had a problem with employee so no one was at the "store" to open it. . I had to wait almost 30 minutes after the guaranteed time of 10 am. I also had to go to another UHaul store to get the blankets, which was supposedly also guaranteed . The lady was nice and polite at the "store". The storefront was little unconventional, a hand detail car place/ bail bond/ UHaul store. There did not appear to be a cash register,or boxes,or packing material, or dollies that I could see on display like a typical store front. Just a little room with a desk and another room that had a bicycle in it..We conducted business over her cell phone. Like I said, a little unconventional. I was expecting a typical store front with displays etc.

Daniel L. on

Rating:

No one was there and building was locked up and phone was disconnected . Located in unsafe area.

Daniel H. on

Rating:

When we arrived the staff gave us a slip and said the manager done the walk around before you got here. When I walked around the truck and called attention to areas that were not marked the lady checking us in said don't matter u have the insurance

Brian P. on

Rating:

Customer did not leave a comment.

Shamise M. on

Rating:

The rental clerk need to be able to calculate the appropriate date of return. I rented the U-Haul on Saturday (July 7, 2018) and she told me that I had two days to return the vehicle to my designated location, She told me I had until Tuesday (July 10, 2018) by 9:00 am, I asked her if she meant Monday (July 9th), she confirmed with me again Tuesday (July 10th) by 9:00 am. When I returned the vehicle, I was charged for an extra day. I was not pleased with the additional fees that was charged to my card.

Laura T. on

Rating:

Customer did not leave a comment.

Anikua T. on

Rating:

Customer did not leave a comment.

Earnestine K. on

Rating:

Too little and nasty looking. Door does work. Agent had an attitude.

Thomas M. on

Rating:

We didn’t have the amount of blankets we ordered at the location.

Shannon F. on

Rating:

Lady at desk just pointed for me to return keys in the drop box outside.

Scott K. on

Rating:

Customer did not leave a comment.

Pamela R. on

Rating:

Customer did not leave a comment.

Mark E. on

Rating:

Customer did not leave a comment.

damion L. on

Rating:

Truck side mirror was missing brakes was bad this was the worst experience I ever had with U-Haul

Lily S. on

Rating:

Gas mileage was incorrect called Customer Care twice to remedy the issue

Phillip W. on

Rating:

Customer did not leave a comment.

Peter M. on

Rating:

The drop off was interesting. There was no one at Magic Hand in Shreveport and no place to leave the truck on the property at 9 am on Thursday.

Emily S. on

Rating:

Customer did not leave a comment.

Roger W. on

Rating:

Customer did not leave a comment.

Shirley C. on

Rating:

There’s rarely any one there Place is basically a drop Have never interfaced withe personnel