Customer Reviews for Magic Pawn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Magic Pawn

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

William B. on

Rating:

Customer did not leave a comment.

Randall R. on

Rating:

Customer did not leave a comment.

michael M. on

Rating:

Check equipment better, the tow dolly had a bare wire & left tail light was out

David L. on

Rating:

The dealer ripped me off. I rented a truck and he asked how many miles tho I thought I would use. I said 100. I dropped the truck off before they reopened and I mentally noted that I had used 60. I followed up with a phone call after they had opened and was told that they had not checked it in but would adjust the milage. That was never done. I followed up with another phone call and was told they could not my information.

Robert W. on

Rating:

Rented a trailor with the total being 34.00 Received a text from my credit card with 69.00 charge. Then I discovered there was a deposit I knew nothing about. I was advised the deposit would be returned when the trailor was returned...Trailor was returned yesterday with no return as of yet. I authorized the 34.00 to be deducted from my account NOT 69.00. In most worlds unauthorized use of a credit card is a crime..

Elizabeth B. on

Rating:

Customer did not leave a comment.

James F. on

Rating:

Customer did not leave a comment.

Steve B. on

Rating:

The original pickup location, S&S Storage in Cleveland, AL, was closed and according to customer who drove up, they had been there three times the day before also with no luck. Why didn’t the app give this information?

Sandra Denise S. on

Rating:

I called and set up the time and date for the truck. I get there to pick up the truck and I cant ger into the system because someone done it wrong. I call and it takes me a hour to get done before I can get the truck. I had paid help that waited on me for a hour. I arrive to realize the dollies aren't in the truck. My friend gets on the phone and called several places. She was on hold for a super long time. She spoke to someone in Cleveland they didnt have any. This puts me further behind and again I'm paying people that cant get my appliance's moved. I had to wait a later date to get my appliance's moved plus this was a extra cost that I had to pay. I lost money because of U-Haul.

JOHNNY S. on

Rating:

there was loose trash in the trailer

Anita C. on

Rating:

U suck

Howard L. on

Rating:

Customer did not leave a comment.

gladys H. on

Rating:

Customer did not leave a comment.

phillip C. on

Rating:

everything went smooth

matthew K. on

Rating:

Nothing needs improved the service was great and so was the equipment.

Elizabeth A. on

Rating:

Customer did not leave a comment.

Timothy B. on

Rating:

Customer did not leave a comment.

ed T. on

Rating:

Customer did not leave a comment.

Richard P. on

Rating:

Customer did not leave a comment.

ANDREW A. on

Rating:

Theu charged us for 72 hours but we only rented for 50 hours. And when we called about it they were very rude

Diana S. on

Rating:

We did not receive the moving pads I had ordered and he was nice enough to refund my 10$ without me even asking

Diana S. on

Rating:

Customer did not leave a comment.

joshua G. on

Rating:

This place is awesome! Very inviting staff and very great atmosphere!

kathryn H. on

Rating:

Again, actual people at rental place were fine, but my order was screwed up I was charged twice everyone except one person I spoke with on the phone acted like they didn’t even care. I was literally in tears. It was a horrible experience. I have used uhaul before and I will never again

lisa L. on

Rating:

Customer did not leave a comment.

katherine S. on

Rating:

Too far out. 35 miles out of my way. Contract was altered or written wrong. My times were supposed to be 1pm to 1pm the next day. They over charged me. DO NOT USE UHAUL!!!! I read the reviews and thought it won't happen to me and it did.

Cindy V. on

Rating:

Customer did not leave a comment.

TIFFANY A. on

Rating:

Customer did not leave a comment.

Stan K. on

Rating:

My reservation wasn't for this location. We were sent to this location when reservation location didn't have equipment. Why publish and accept reservation at a location that doesn't have required equipment? Wasted precious time in inclement weather. Magic Pawn suffers a poor review that applies to S&S Mini Storage and U-Haul for poor reservation service.

joy W. on

Rating:

Customer did not leave a comment.

Allen H. on

Rating:

Customer did not leave a comment.