Customer Reviews for Mail Boxes & More

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mail Boxes & More

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John N. on

Rating:

Customer did not leave a comment.

Mary Jo C. on

Rating:

Customer did not leave a comment.

Maritza A. on

Rating:

Front desk is great

Arthur M. on

Rating:

Awesome place!! Ten Stars!!

Deborah W. on

Rating:

The whole transaction was smooth and fast! I would definitely recommend you to anyone!

Robert E. on

Rating:

Customer did not leave a comment.

Joe S. on

Rating:

I reserved a furniture dolly a month in advance, they only had a utility dolly available. They had a month to ensure that a furniture dolly be available for my reservation. The truck was FILTHY! I burned very minimal gasoline. A hurricane was coming so no gas could be found anywhere. I told the woman that I was unable to fill the two gallons of gas because I could not find a gas station with gas. She rudely replied with, “well then it’s $4 a gallon!!!”

Crystal R. on

Rating:

Customer did not leave a comment.

Dana B. on

Rating:

Great place to rent!

Carl H. on

Rating:

Dana was awesome she took care of me from making my reservation to returning the truck. I will be going back to see her for another rental soon. Thank you

barbara F. on

Rating:

Customer did not leave a comment.

Darrell W. on

Rating:

Love this place! They always do a professional job.

Chul Hee C. on

Rating:

she is very professional and kind. I would recommend this place.

chad B. on

Rating:

Customer did not leave a comment.

Helen L. on

Rating:

Excellent customer service. Have used this location before and have recommended to friends

RYAN W. on

Rating:

Customer did not leave a comment.

Arthur R. on

Rating:

Friendly service and the truck did what I needed it to. I would definitely recommend this place to anyone needing a short term rental.

HANNAH R. on

Rating:

Customer did not leave a comment.

Nan J. on

Rating:

great customer service

Kirk S. on

Rating:

Customer did not leave a comment.

Freda W. on

Rating:

A friendly, easy process to rent truck. It was a positive and efficient service. I would definitely recommend this store.

Jonathan B. on

Rating:

Nope.

Keith B. on

Rating:

The problem I has was in no was predictable. There was a problem with the brake system that caused an issue. Ground assistance was very helpful and attentive, and resolved the issues.

Avery O. on

Rating:

Customer did not leave a comment.

DARYL B. on

Rating:

Customer did not leave a comment.

Reginald B. on

Rating:

Keep it like at is and do not Change Personnel she is Pleasant to work with

STEPHEN E. on

Rating:

Customer did not leave a comment.

Marcelino F. on

Rating:

Customer did not leave a comment.

Doug R. on

Rating:

Great customer service from beginning to end! Dana is very courteous and insightful. A pleasure to work with! Doug

GARY H. on

Rating:

I returned the truck on a Sunday. the business was not open and there was not a drop box to put the key in. had to leave the keys hidden in the truck. The business needs an after hours drop box.

Walter C. on

Rating:

Friendly

Ernest G. on

Rating:

I rented a truck for a day and was told i only 17 hrs.then when i returned it they charged me 15 dollars for fuel when i had put the right amount of gas it .when i complained the was very rude

Michael H. on

Rating:

Excellent customer support by Dana. She is very knowledgeable and helpful. Highly recommend going to this U Haul center.

Tracy M. on

Rating:

Customer did not leave a comment.

Tyler C. on

Rating:

Customer did not leave a comment.

oscar C. on

Rating:

Nothing. Staff was very helpful and professional.

marc T. on

Rating:

Customer did not leave a comment.

Deborah A. on

Rating:

Very friendly and nice.

MIKE B. on

Rating:

too expensive

Patsy A. on

Rating:

Have rented frequently from this location and it is always a pleasure in every way.

Jim M. on

Rating:

Retire this truck. The truck was a piece of crap. I don’t appreciate uhaul mounting a dolly and packing blankets in the truck. If u break the seal on the dolly or blankets you rent them. If I needed to rent a dolly or blankets I would rent from where I picked it up at. The places I picked up and returned the truck were awesome.

Homan R. on

Rating:

Customer did not leave a comment.

Amy K. on

Rating:

Customer did not leave a comment.

Joseph D. on

Rating:

Customer did not leave a comment.

Gerardo F. on

Rating:

Customer did not leave a comment.

Jack S. on

Rating:

Customer did not leave a comment.

Allyson S. on

Rating:

The location was fine, I wouldn’t recommend U-Haul.

John A. on

Rating:

The truck leaked in the rain, soaking boxes of business files and photo negatives. The truck also needs a muffler or exhaust work, as it was much louder than any of the truck I have ever rented from you. This is about the truck itself, and is NOT a criticism of the pickup location.

Jose V. on

Rating:

Customer did not leave a comment.

Jim M. on

Rating:

Good golfs to work with

Shauna T. on

Rating:

Nothing everything was great!!!

DANIEL H. on

Rating:

Customer did not leave a comment.

Nancy M. on

Rating:

This is a great UHaul location!

GIULIANO D. on

Rating:

Customer did not leave a comment.

Christopher S. on

Rating:

A very friendly and accommodating location.

Kristen W. on

Rating:

I had a wonderful experience. I will absolutely recommend Mail Boxes & More for Uhaul rentals.

Robert C. on

Rating:

Customer did not leave a comment.

Debbie R. on

Rating:

Customer did not leave a comment.

Shawnte B. on

Rating:

Everything was smooth and easy to rent here.

Diane C. on

Rating:

Customer did not leave a comment.

maria G. on

Rating:

This location is so easy to get in and out of. Thanks for having an A+ Uhaul Dealer- Mail Boxes & More. Very professional group and go beyond the call of duty!

Kathy B. on

Rating:

Customer did not leave a comment.

robert B. on

Rating:

Customer did not leave a comment.

Piyush P. on

Rating:

Customer did not leave a comment.

Sandra M. on

Rating:

Great job......The lady was so nice.....

Tyisha H. on

Rating:

The service was amazing! In and out in less than 10 minutes. Instructions were clear and truck was clean. They made the start to my move the highlight of my day! Just a wonderful experience.

Katherine P. on

Rating:

The facility opened earlier than expected and the personnel allowed us to complete our transaction upon our arrival.

BOGUSLAW H. on

Rating:

Customer did not leave a comment.

jason Z. on

Rating:

Customer did not leave a comment.

Lucas S. on

Rating:

Customer did not leave a comment.

Erik H. on

Rating:

Customer did not leave a comment.

Charles B. on

Rating:

Great service, no suggestions!

Charles G. on

Rating:

Customer did not leave a comment.

Raymond W. on

Rating:

I'm not happy that my original pick up location was not honored. This cost me 50 additional miles round trip.

Jeffrey M. on

Rating:

Customer did not leave a comment.

Dave C. on

Rating:

Customer did not leave a comment.

mike D. on

Rating:

Thank you for a great experience. This location is great. As always Dana does it right!!

Henry C. on

Rating:

I get great service. I rent trucks to haul school band equipment. We always use this location to rent because it’s Easton to rent and return.

MICHAEL C. on

Rating:

Customer did not leave a comment.

Paul M. on

Rating:

Customer did not leave a comment.

Carline L. on

Rating:

Customer did not leave a comment.

Kristopher F. on

Rating:

Everything great

Alex P. on

Rating:

They changed the location making us go over the mileage and then made us pay for what we went over. If they wouldn’t have changed it we wouldn’t have went over, not our fault. Also having to pay for the gas after you pay an arm and leg for the truck is completely ridiculous the make enough money off you renting the truck. Never will rent a uhaul again and wouldn’t never recommend to anyone.

Justin H. on

Rating:

The app requires you put in your age, but you can only do it by scrolling backward through each month. Luckily I'm only 30 so I only had to scroll back 30 years... It took a very long time. Change this to a drop down or a type in and the app would be much better. No issues with the uhaul experience. Truck worked fine, instructions were clear.

GEORGE A. on

Rating:

Fast, Easy, professional and accommodating. Can't ask for more than that.

Sue K. on

Rating:

Customer did not leave a comment.

DAN W. on

Rating:

Customer did not leave a comment.

gary C. on

Rating:

Customer did not leave a comment.

mELISSA A. on

Rating:

They were very busy. We had to wait a long time to be helped.

Carol B. on

Rating:

Customer did not leave a comment.

Henry C. on

Rating:

I pick up at a drop off location. Equipment clean. Seat belt warning bell kept coming on, ringing for a few seconds and then stopping. Very annoying. I only drove across town. Can’t imagine what a long trip would be like.

Henry C. on

Rating:

Customer did not leave a comment.

Joetta B. on

Rating:

Customer did not leave a comment.

Henry C. on

Rating:

This place is great. We rent regularly from this location to haul our middle school band instruments and equipment (music stands, uniforms, etc.). Service is professional. Process is easy. Couldn’t be better!

Sheridan C. on

Rating:

Customer service was awesome! I will be recommending this pick up location to any one who is moving!!

MOHAMMED A. on

Rating:

Customer did not leave a comment.

Susan S. on

Rating:

Fast check in, clean safe equipment, great customer service.

jennings F. on

Rating:

Customer did not leave a comment.

Erica C. on

Rating:

Best Ihaul experience ever

William H. on

Rating:

Customer did not leave a comment.