Very helpful and friendly staff…
Fausto G
Customer Reviews for Mail Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The Best!
EZRAANTHONY CThe Best!
EZRAANTHONY CFriendly service
MELANIE AWhen I arrived the location was open on-time at 9:30 a.m. so that was good because it didn't delay my schedule for moving. Everything was clean and the attendant at the store came out to the vehicle with me to show me some things. A very pleasant experience!
SARAH TI believe the person's name is Mariciel who took care of my reservstion. Very attentive, friendly and quick. The return was also very smooth and quick dropoff.
JOSE M1) there was trash wrappers on the driver console 2) the UHAul 3rd party vendor charged me an additional $15.00 for insurance that was declined at the time of reserving the vehicle online and once again declined verbally when picking up the vehicle but yet the 3rd party vendor deducted this fee from my deposit. I would like my refund back.
TAWNY VGreat customer Service for Maricel 😍👍💪🤚
Susan CService through the app is easy to use from I needed for my move, receiving the truck was quick & simple from the start and to the point of return.
Kristopher GNeed an accurate picture of the key drop off. It is not the typical orange box, it’s just a hole in their door that is hardly visible. Spent a lot of time looking for the key drop off.
Kimberly BMy only objection might be the pricing, but I know it didn't depend on the merchant at this location since I got the quote at another location and also online, so that comes directly from Uhaul, my previous experience was three months before from AZ to CA and was $ 300.00 plus taxes and insurance, total roughly 400.00, this trip from CA to AZ identical distance was $1007.00, more than double, a big concern.
Fernando PSimple and easy the store employees took great care of my needs I already recommended them to family n friends next time I’m in need of a Uhaul I’m definitely going here thanks everyone at the store great experience!
VERONIQUE CGreat workers. Super helpful
Paula Lpersonel are very accommodating and helpful
RONNEL DQuick in assistance and staff is so nice.
gomer sGood customer service
luis cNo comment
Edgar TGood service
MICHAEL BThere was a long check in time because the internet was down and a long wait time for a conclusion to the issue
Clifford BWhy is your system so slow??
Vanessa JMaricel was very helpful!! Thank you very much
jeremy cThe counter Customer service rep was very professional and helpful. Great job!!! My apologies for not remembering his name
Johnny IEverything was perfect
Darrell AI used the mobile way to check out my rental. I felt it was very simple and easy to understand. I called the office in the afternoon because there was a discrepancy in some charges on my bill. I didn't get her name but she was very nice and professional and took care of the problem right away.
RICHARD Ball went well
Lawrence GRental person was awesome. My issue is with the 15-foot truck that I rented. The driver's side door doesn't close completely and sometimes slightly opens while driving, especially over a pothole or uneven road. I had to open and close the door while driving to fully close it.
Gabriel BCars were filthy, the truck inside smelled atrocious, had to rent a bigger truck because the small one had a tire issue. They both didn’t look like they’ve been used for some time, very unhappy with my experience at this location
JACOB A👍
Antonio T