Customer Reviews for Main St Srv Cntr

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Main St Srv Cntr

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NATHANIEL M.
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Our pick up location was changed three times on this trip. The Tonopah location was friendly and we quickly got our trailer but having to pick it up hours away from our original Henderson, NV location was very inconvenient.

Marc D.
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Customer did not leave a comment.

Gary S.
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We reserved a trailer in Bishop Ca. 3 and a half weeks in advance. Two days before we were to pick it up we were called and told the trailer wasn't available. It wasn't until I raised hell that they made the effort to find one and I had to drive over 5 hours round trip to Tonapah Nevada to pick it up--The Bishop dealer should brought to their location. .

Jim K.
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N/A

James F.
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This location was excellent. U-haul corporate was terrible. Everything they told me was a lie. The people at the Tonopah location saved the day. Avoid u-haul corporate at all cost.

Dennis D.
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Office is run from inside some guy's house. Very odd.

Alfred S.
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Customer did not leave a comment.

jim H.
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Very helpful in a stressful situation.

Alan S.
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Harry and Jeff are excellent at helping with any and all situations!! I've appreciated their past efforts and will use them in the future.

Carl P.
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Jeff and Harry are more than happy to help and go out of their way to make sure you are taken care of. Highly recommend this location!!

Michael V.
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Customer did not leave a comment.

George M.
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Customer did not leave a comment.

Beth D.
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This location is great! Always takes good care of us and does whatever possible to accommodate us when we need a truck.

CHRISITNA R.
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Customer did not leave a comment.

Heather I.
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The guys at the uhaul place were super

Anthony A.
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Customer did not leave a comment.

Daniel C.
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This place is in someone's dirty/cluttered home. People were nice but the place is uncomfortable at best.

Lauren R.
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Customer did not leave a comment.

Keith M.
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Customer did not leave a comment.

Gilbert A.
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Customer did not leave a comment.

Susan R.
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I have rented from you many times, The Truck I received did not run well, I got very poor gas mileage for the lighted load I have had. It made clanking noises I've never heard before .

Scott S.
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Great service!

Timothy H.
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I think the door seals on this truck leaked a little air. Over a three hour drive the noise from the wind was a little loud, The service at the pick up location was great. Very helpful.

Dan W.
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I was told auto trailer was hooked up...found safety chains not connected, electrical connection not connected. One trailer tire with low air pressure, corrected before trip. Vehicle and trailer was available which was convenient to my location!

Brandi F.
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Customer did not leave a comment.

Jeremy N.
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Customer did not leave a comment.

STEVEN T.
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Customer did not leave a comment.

Travis Z.
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N/a

chet T.
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Customer did not leave a comment.

Lisa S.
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Customer did not leave a comment.

steve J.
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Jeff and Harry are wonderful! So helpful, friendly and accommodating. Always willing to work with us when we need them. We always rent from them when we need uhaul equipment. Thanks guys for your help!

Robert P.
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Customer did not leave a comment.

Zachary N.
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Unprofessional owners

Angela M.
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Friendly and prompt service.

Susan M.
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Offered 2 extra days. I said no. Then later found I needed them, as I am disabled and it look me longer than I thought to go thru 4 states. I called and called leaving messages. No response. It cost me another day. Bad customer service. "Office" is in their house. Cluttered, dirty, and smells, not comfortable at all!

William S.
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Customer did not leave a comment.

MELINDA H.
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Customer did not leave a comment.

PATRICK H.
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Customer did not leave a comment.

RANDOLPH R.
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Customer did not leave a comment.

Jaime B.
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Customer did not leave a comment.

Victoria S.
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Nothing I can Think of

JEAN F.
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The location was a parking lot. The person was helpful!

Chuck F.
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Customer did not leave a comment.

Keith M.
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Customer did not leave a comment.

Daniel D.
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I dropped the trailer a week later I get a call asking when I was going to drop off the trailer. I will tell you this the location people are fine. The national call group is a total waste of time and should be shut off or improved. I will not call in to the national line again for any reason

RICHARD P.
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Customer did not leave a comment.

SCOTT S.
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Awesome men to work with.

FABIAN D.
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The location of the business was rather confusing. It was a person's house rather than a business building. However, the representatives I interacted with were amazing and helpful. They worked with my tight budget and found exactly what I needed. I greatly appreciate the help they gave and will happily recommend them to others.

JIM F.
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There was no one present. I unhooked the trailer and drove away.

theresa S.
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This house was a nitemare of a pigstye & smelled of dogs & cigarettes the man helping us was very gruff with his speaking very cluttered & filthy conditions

IAN M.
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They can be hard to get on the phone, but when you book online everything is ready when you get there.

JAMES H.
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there were problems with the tire from the time we left tonopah Nevada to roseburg Oregon. A rear inside passenger tire kept loosing air. which made for a very bumpy ride. the truck was difficult to handle and required being filled numerous times during our travel. we were also hauling my car on a trailer in the back, again which made the very low tire difficult to handle. Please make sure that this doesn't happen to another person. Luckily God made our travels safe.

EARL K.
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truck need alignment would have handled much better on the road. But it was a great experience

Andy P.
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Do not have a vehicle to rent ordered online week prior

Keryn M.
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Customer did not leave a comment.

Gerry D.
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See above

Betty R.
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Nothing

ROGER N.
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Customer did not leave a comment.

Scott S.
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Customer did not leave a comment.

JAMES M.
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Harry was fantastic, very friendly, informative, and helpful!

laura T.
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Customer did not leave a comment.

DALE S.
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Quickest no hasstle drop off ever!

CHRISTOPHER B.
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Do not promise a discount if you will not apply it.

DALE S.
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Great family operation here.

MITCHELL G.
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Customer did not leave a comment.

Jose A.
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Customer did not leave a comment.

CARL H.
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Customer did not leave a comment.

Roger N.
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Customer did not leave a comment.

Ricardo F.
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Be specific with the measures on your auto transport vehicles, additional with rates, we receive a contract with one rate and specific amount to pay, at the end it was more than a hundred dollars difference, we couldn't even use the auto transport and we were charge more for it. The office was close at the moment we return the truck and they charged to us for additional 2 hrs (the time when they process the contract). I am so disappointed because they told me truck fits on the auto transport and didn't fit.

Bob S.
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Nothing I can think of.

PEGGY B.
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The man who run the UHaul office in Tonopah, NV is old and has a hard time finding and hitting the correct keys. He had his son fill out the form online so I could check out the truck. I wanted a 26 ft truck but ended up with a 20 ft truck and trailer. I feel I should have gotten both for the price of the 36 ft truck. The operator in Tonopah did give me a $100 discount on the trailer, but I still had to pay for insurance for both vehicles; and I feel I should not have needed to do so - one fee should have covered both the truck and the trailer.

Scott M.
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Customer did not leave a comment.

Phillip M.
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They gave us the runaround. We reserve the trailer at this location then when we get into town they say there's no trailers available that we needed to go back down to Goldfield wish we had just passed through.we ended up just driving to the U-Haul and they actually had two trailers there when they said they had nothing available to be rented

James F.
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Thanks!

Rick S.
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It's OK Tonopah location the one Oklahoma city was rough and they charge 86 dollar to clening extra Gas was.on same spot we resivo and they charge 26 dollar extra for gas very I'm unsatisfied Oklahoma locations they charge me extra stuff for nothing it was only one plastic bottle into the dashboard the rest it was clean

Dean H.
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Customer did not leave a comment.

John M.
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Customer did not leave a comment.

JESUS G.
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Customer did not leave a comment.

Daniel L.
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Customer did not leave a comment.

Barry W.
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They were great.

BARRY W.
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Customer did not leave a comment.

April P.
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Very nice people there at the Tonopah location.

JEFF HOUSTON M.
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Customer did not leave a comment.

FRED J.
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Harry was awesome trying to fix all of the errors that the pick-up location made. Though he was limited, at least he put forth effort where as the first guy could have cared.

BENJAMIN B.
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Customer did not leave a comment.

DAVID D.
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Everything went as planned. You need more people like Mr. Carder

PINAKIN S.
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You should make u haul available At the location where customer wants to pick up and not tell them few days early that it is not available at the location customer asked

JOHN F.
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Customer did not leave a comment.

AARON N.
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Not have it in a hoarders home...What company has a store inside a home of an individual that is clearly unsanitary.

EVELYN M.
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The experience I had with the Tonopah people was ideal. I only hope your other customers are so lucky.

DAVID K.
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Looked like I was dropping off the trailer at someone's junked up yard.

KYLE H.
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the lot was cluttered and full. didn't know where to drop the trailer. and the customer care ......well the place was closed on a business day. they didn't answer the phone. and im not even sure the trailer got checked in. I called witzels in salt lake and notified them. they said just leave it there and things would be fine.

ALEJANDRO C.
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Customer did not leave a comment.

BRENDA W.
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Mr Carter has been so helpful on several of my moves. Im thankful he has this service in our small rural town!

BRENDA W.
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Customer did not leave a comment.

ROBERTA C.
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Customer did not leave a comment.

JEREMY B.
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Customer did not leave a comment.

Thomas H.
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Customer did not leave a comment.

ELIZABETH M.
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Customer did not leave a comment.

MICHAEL A.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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