Customer Reviews for Mainway Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mainway Service Center

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William G. on

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Emily F. on

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The man that helped us was very nice

kevin s. on

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Danne M. on

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cody z. on

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Sam M. on

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Mary C. on

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See my comments above.

matt p. on

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Mike B. on

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Samantha M. on

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clide q. on

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Frank S. on

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Excellent service.

Charles A. on

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Do an under cover visit yourselves to experience what we dealt with. Would recommend pulling their Uhaul contracts

Lauren P. on

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Randall B. on

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no improvements necessary

Patrick B. on

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Pete U. on

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Scott W. on

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Carl C. on

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Prashanna S. on

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Doug B. on

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michele t. on

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Albert S. on

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Not a thing Roger was great and very helpful. Thanks Roger

Louis E. on

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The truck was ready and clean (cab could have used sweeping sand from the driver's side floor). The support given by the owner of the facility was good and helpful, so from that standpoint, it was a good facility for renting one of your vehicles. The reason for not giving it a goo or better rating is the facility is an old, and some what run down auto servicing facility, and not a clean shop with well displayed moving accessories (boxes, tape, pads etc). I believe he had the moving accessories, but nothing was in a clean and well laid out manner. That said, the next time I need a U-haul vehicle or trailer, or if someone asks my recommendation, I would gladly go back to that site and recommend others do as well.

Ellen S. on

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richard s. on

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Always the best and super friendly!!

cory b. on

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They were a pleasure to deal with. Very nice people. The cargo van was exactly what I needed. It was clean & easy to maneuver.

Lisa R. on

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Mina P. on

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I rented a cargo van. The van smelled strongly like a farm. The furniture pads were not clean, and had the same strong odor. The appearance and display of UHAUL equipment inside the building could use improvement. The attendant who handled my order lacked professionalism and good attitude.

Donna L. on

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The truck sounds like it shifts loud and long to get to drive. Ty for should good servive..

Stein H. on

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chris s. on

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linda w. on

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Very helpful and professional. Rental and return was swift and easy.

Patrick B. on

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Roger was great! No problems at all.

hillary w. on

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James N. on

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olwen w. on

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Dwight D. on

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Just for the record, this is a review of "Mainway Service Center" NOT U-HAUL.

John D. on

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Went ok.

A. Fritz C. on

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It is all good.

Thomas W. on

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Tony G. on

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The owner was a great guy Very attentive and helpful

Britany C. on

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The online self service app was a little complicated, but overall was a great experience. Thank you for the truck!

Carl S. on

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Make sure to check mileage as. I was charged for 50 miles more than I used. I had to call and have it corrected!! The guy was like sorry I made a mistake. Well that mistake held up an additional 153 of my money as he corrected it then charged my cc the correct amount took a week for a refund of the incorrect amount to be refunded to me! For my use of money ! Crap wonder how many people he’s tried that with before

Samuel S. on

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Kelly D. on

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The tires on the truck, although in very good condition, were not good at all for driving in snow.

Matt P. on

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Jason N. on

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Posted time for this location listed it as being open until noon. I arrived at 11:40 only to find the place was closed. I was subsequently charged a full extra day due to their absence. Very very unhappy.

Pete U. on

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No one was at the store when I dropped trailer off.

cheril m. on

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The owner was very helpful and knowledgeable about the equipment and made the process very easy to understand

Cristopher B. on

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Buffy M. on

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did not have a wide selection of accessories for sale at this location. I needed lights for my suv to be able to pull a trailer but they didn't have them there. They were very helpful in finding a location for me to get the parts though. They went above and beyond to help me get what I needed in a timely way as I had to leave on a trip the next morning. They were all very kind and helpful.

Al S. on

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Computer system was having problems took more than an hour to get the truck

Teddy S. on

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Richard W. on

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Peter W M. on

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Kenneth F. on

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Joshua D. on

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David N. on

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Place is filthy, the person that works the counter is slower than molasses.

Donald D. on

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ROBERT F. on

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Frank S. on

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Vehicle was ready on time and was perfect for the job.