Customer Reviews for Malabar Discount Beverage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Malabar Discount Beverage

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john C. on

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I stopped at 2 locations to try and drop the trucks off. One of the drop off centers were also located on Babcock. The first woman at location 1 refused to take the trucks back. She stated there was no room. There was plenty of room. She seemed like she did not want to help. This location the gentleman started telling me the same thing. When i told him about the drop off center down the road told me that too, he paused, then i told him i was going to call the zone office. He then started to come around and accept the trucks at his location. I am sure they did t his to me because i did not do the initial transaction with the location. That being said i was very happy with the pick up location and was pleased with the quality of the trucks.

Vlad L. on

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Customer did not leave a comment.

Mildred M. on

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there was a person there to assist , so the return was much better than the pick up

Grishim G. on

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Perfect and very kind service!

Jeffrey P. on

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Jay was very helpful and I would come back to this location

Kenneth O. on

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Customer did not leave a comment.

tammy M. on

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The truck smelled like an astray. I would recommend no smoking policy and air fresheners. Will not rent from here again.

cynthia A. on

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This location had homeless people on the grass. Too many questionable people frequenting this location. The young man working there was very helpful and polite.The vehicle was clean, but it had bullet holes in the windshield.

Carol S. on

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Linda S. on

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rozell W. on

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Charged cleaning fee and tax for a single soda can I forgot to get out of the back of the truck. Way to go.

Emile K. on

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Customer service was great as always. I would rent a Uhaul from location again in the future solely based on the great service that I received.

Donitra W. on

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The prices are way too high if the uhual is supposed to be 19.99 plus tax and insurance well I payed out 147

Andrew D. on

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While making my reservation I picked a store that would be open on Sunday. First they changed the location to way too far away. Then when we fixed it the store was not open on Sunday. No call the night before as I was told to get schedule correct.

Julio H. on

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Claire C. on

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The owner was polite and called me the night before to confirm, but he was 10 minutes late in the morning and we had to wait inside another 10 while he opened the store.

KENNETH W. on

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Customer did not leave a comment.

Cynthia or Mark G. on

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Nothing against this location, but U-Haul itself very frustrating to deal with. You just select random places and ignore requests. Online support is a waste. Guarantee is a bunch of crock. Even more frustrating is your false claim of a free month of storage. I was able to redeem for my first truck, but can’t for second truck since I’m no longer a new customer. You think you would honor this for someone who rents two trucks in a one week period especially after spending $2,000.

Mark f L. on

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roody P. on

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Akima S. on

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Laura T. on

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I found this location on my own. I made a reservation with uhaul for Saturday pickup at 9am- the location is closed on Saturdays. Rescheduled with uhaul and the new location was closed at 9am and didn’t open until 11am. Extremely displeased with the uhaul company.

Susan S. on

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GARY L. on

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Stephany A. on

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drew V. on

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Employee spent his time ringing up convenience store customers in the middle of ringing me up. I was there for 50 minutes.

Diana B. on

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BRITTNEY W. on

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Train the staff to understand how to handle an online checkin. The gentleman working had no idea and had to call three people before finally handing me the keys for the UHaul.

Andre T. on

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Customer did not leave a comment.

Laura I. on

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I had to wait 25 mins to get rental because clerk told me it was not a one-eay rental and had to be returned later that evening. I told him I made a reservation which allowed it. He called his manager, which we had to wait for return phone call, who told him it was fine. It was wasted time that cut into moving day. Also, the rental was clean but it smelled terrible/-like old urine and inside of a barn.

Tracey P. on

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The whole experience was awesome .

Dale R. on

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Customer did not leave a comment.