Customer Reviews for Malabar Discount Beverage
(U-Haul Neighborhood Dealer)

157 reviews

6165 Babcock St   Palm Bay, FL 32907

(321) 723-1608

Location Hours

  • Mon-Fri: 9 am - 8 pm
  • Sat-Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(321) 723-1608

6165 Babcock St
Palm Bay, FL 32907

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 8 pm
  • Sat-Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Had a blowout on the highway, truck not running properly. Wasted an entire day of moving with all the mechanical issues

Darryl S. 
Rating:
4.0

Seemed with running a liquor store and a Uhaul business, she was a little overwhelmed with the work load.

Timothy H. 
Rating:
1.0

They did not have the trailer that I reserved and I had to get a smaller one. Did not offer to help locate the one I had reserved just told me there was morning they could do. Because of this I was not able to move all my stuff and had to rent a second uhaul the next day.

Carrie P. 
Rating:
2.0

Customer did not leave a comment.

Rafael S. 
Rating:
4.0

Customer did not leave a comment.

JONATHAN B. 
Rating:
5.0

Customer did not leave a comment.

zoltan N. 
Rating:
3.0

I had reserved a truck, but it was not available when I went to pick it up. I then had to go to another location. The communications between the two locations did not link up. There were computer issues. The gentleman at location number two worked diligently to tried to straighten out the issue. The process between the two locations took approximately three hours altogether for me to get my truck rental completed. Unsatisfactory

John M. 
Rating:
5.0

The original location never answered to my call and I was on hold more than an hour not being able to get a hold of anyone from u haul. I had to manually find the e location and the stuff from this location was kindly able to guide me to return.

JUMPEI I. 
Rating:
3.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

Carlos E. 
Rating:
2.0

Upon dropping off the rental truck, full of gas, along with the 1 dolly. I was charged for 2 additional missing Dolly's that I never rented. I had to contact the corporate office to get this cleared up because the man at this location didn't have a clue what to do. When clearly my initial receipt was for 1 dolly. Although, I have a refund receipt I am still not sure if everything is fixed. I was told that I'd get an email of a close out receipt but have yet to get it!

FRANCHETTIA S. 
Rating:
4.0

Customer did not leave a comment.

DEBORAH S. 
Rating:
3.0

Customer did not leave a comment.

Alexander S. 
Rating:
5.0

More contacts to people

JAYANTIBHAI P. 
Rating:
5.0

I initially was to pick up a U-Haul truck from Kevin the owner of Unique Cars and Cycles located at 8730 US 1, Micco Florida, on October 1, 2021. When I arrived at 5:40 pm (closes at 6:00 pm) The two gates were padlocked. I called the store and Kevin the very nasty and rude owner answered the phone. I explained I was outside and he said I was to be there at 5:00 pm. I said your store closes at 6:00 pm. Kevin came outside and told me he did not like the way I spoke to him on the phone and he would not rent me the U-Haul and to go somewhere else. It was 5:50pm. Kevin said he is the owner and he had the right to close anytime he wanted. This was very traumatic for me and my family since we had to pack our household belongings and be out of the house the following day by noon. This U-Haul rental should be closed down. Kevin is a disgrace and an obnoxious creep how should not be able to operate anywhere in Florida. Word of mouth is a powerful thing. Rest assured the word is out on he and his" fly by night" business. Michele Cianci

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

PEDRO N. 
Rating:
4.0

The place appeared somewhat ramshackle. The service was good.

Gamini B. 
Rating:
5.0

The agent was very professional, courteous, and efficient. I will definitely do business with him again.

RONALD H. 
Rating:
3.0

Customer did not leave a comment.

Clifford F. 
Rating:
5.0

Customer did not leave a comment.

Mark L. 
Rating:
5.0

Customer did not leave a comment.

VIDAL O. 
Rating:
5.0

Keep up the good work

DUMERVIL F. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY G. 
Rating:
2.0

Customer did not leave a comment.

Seann D. 
Rating:
3.0

The turn in took longer than needed because the clerk kept stopping to sell lotto tickets and beer

Hezekiah J. 
Rating:
2.0

It was very confusing at this location. The guy couldn't understand us and we had a hard time understanding him. The prices he kept giving us was changing. There was empty water bottles in the cab. I was getting mixed messages, one said return in 48hrs by 8pm the other said return in 23hrs by 8pm . As many times as I have rented from uhaul I have never had that many issues.

KENNETH R. 
Rating:
5.0

Very professional and courteous.

Carlos E. 
Rating:
5.0

Customer did not leave a comment.

DWIGHT M. 
Rating:
1.0

Don't offer this location!! No parking in busy corner store. Homeless everywhere trash everywhere, with extremely rude staff who have no understanding of anything because manager is always off work. Dangerous neighborhood as well. Had multiple fraudulent charges placed on my account and am in current dispute affairs in regards as well as looking into file credit fraud charges against location with law enforcement. Disclose this information from customers please.

JAMES L. 
Rating:
5.0

Customer did not leave a comment.

LEAH M. 
Rating:
4.0

Never got our blankets

Gage M. 
Rating:
3.0

Customer did not leave a comment.

Yessenia O. 
Rating:
5.0

Customer did not leave a comment.

RALEIGH G. 
Rating:
5.0

Customer did not leave a comment.

Trevon H. 
Rating:
5.0

Inspect and maintain equipment between customers.

charles S. 
Rating:
3.0

My problem is with uhaul not with the location.

phillip S. 
Rating:
3.0

Customer did not leave a comment.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Ray J. 
Rating:
5.0

Customer did not leave a comment.

REGINALD B. 
Rating:
3.0

We did our move during the Tropical storm between July 30th and Aug 1st on the east coast of Florida. The guy we rented from gave us until 8:00 AM The 1st to return it. We were 2 hours late returning it and the return guy charged us for a third day. No compassion is what it is. I paid it without comment. 56 beans for 2 hours? It's not like he didn't have any trucks to rent and no one was standing in a long line waiting for the one we used. Other wise all went well.

WILLIAM D. 
Rating:
4.0

Customer did not leave a comment.

Melinda P. 
Rating:
5.0

Customer did not leave a comment.

Guadalupe M. 
Rating:
4.0

Customer did not leave a comment.

Teresa L. 
Rating:
2.0

took 45 min because person kept stopping to take care of other people instead of finishing up with me. No printer so emailed contract. Windshield wiper on drivers side was broken had to stop on highway to try and repair.

veraellen P. 
Rating:
1.0

truck was not cleaned/disinfected after last customer. printer was broke i received no receipt and was asked to sign a blank sheet of paper that he wrote "i accept responsibility for damages" on. i got no copy of the paper and it was concerning because anything could have been added to the space above the written text. very unprofessional.

Tanaha K. 
Rating:
5.0

Customer did not leave a comment.

David Michael R. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN L. 
Rating:
5.0

Customer did not leave a comment.

Hector C. 
Rating:
4.0

Customer did not leave a comment.

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

betsy S. 
Rating:
5.0

The man that helped me was outstanding

Greg S. 
Rating:
5.0

Customer did not leave a comment.

Omaima M. 
Rating:
3.0

Customer did not leave a comment.

Cecil W. 
Rating:
2.0

I stopped at 2 locations to try and drop the trucks off. One of the drop off centers were also located on Babcock. The first woman at location 1 refused to take the trucks back. She stated there was no room. There was plenty of room. She seemed like she did not want to help. This location the gentleman started telling me the same thing. When i told him about the drop off center down the road told me that too, he paused, then i told him i was going to call the zone office. He then started to come around and accept the trucks at his location. I am sure they did t his to me because i did not do the initial transaction with the location. That being said i was very happy with the pick up location and was pleased with the quality of the trucks.

john C. 
Rating:
5.0

Customer did not leave a comment.

Vlad L. 
Rating:
5.0

there was a person there to assist , so the return was much better than the pick up

Mildred M. 
Rating:
5.0

Perfect and very kind service!

Grishim G. 
Rating:
5.0

Jay was very helpful and I would come back to this location

Jeffrey P. 
Rating:
3.0

Customer did not leave a comment.

Kenneth O. 
Rating:
3.0

The truck smelled like an astray. I would recommend no smoking policy and air fresheners. Will not rent from here again.

tammy M. 
Rating:
1.0

This location had homeless people on the grass. Too many questionable people frequenting this location. The young man working there was very helpful and polite.The vehicle was clean, but it had bullet holes in the windshield.

cynthia A. 
Rating:
5.0

Customer did not leave a comment.

Carol S. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
1.0

Charged cleaning fee and tax for a single soda can I forgot to get out of the back of the truck. Way to go.

rozell W. 
Rating:
5.0

Customer service was great as always. I would rent a Uhaul from location again in the future solely based on the great service that I received.

Emile K. 
Rating:
5.0

The prices are way too high if the uhual is supposed to be 19.99 plus tax and insurance well I payed out 147

Donitra W. 
Rating:
4.0

While making my reservation I picked a store that would be open on Sunday. First they changed the location to way too far away. Then when we fixed it the store was not open on Sunday. No call the night before as I was told to get schedule correct.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Julio H. 
Rating:
4.0

The owner was polite and called me the night before to confirm, but he was 10 minutes late in the morning and we had to wait inside another 10 while he opened the store.

Claire C. 
Rating:
4.0

Customer did not leave a comment.

KENNETH W. 
Rating:
3.0

Nothing against this location, but U-Haul itself very frustrating to deal with. You just select random places and ignore requests. Online support is a waste. Guarantee is a bunch of crock. Even more frustrating is your false claim of a free month of storage. I was able to redeem for my first truck, but can't for second truck since I'm no longer a new customer. You think you would honor this for someone who rents two trucks in a one week period especially after spending $2,000.

Cynthia or Mark G. 
Rating:
2.0

Customer did not leave a comment.

Mark f L. 
Rating:
5.0

Customer did not leave a comment.

roody P. 
Rating:
3.0

Customer did not leave a comment.

Akima S. 
Rating:
3.0

I found this location on my own. I made a reservation with uhaul for Saturday pickup at 9am- the location is closed on Saturdays. Rescheduled with uhaul and the new location was closed at 9am and didn't open until 11am. Extremely displeased with the uhaul company.

Laura T. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

GARY L. 
Rating:
3.0

Customer did not leave a comment.

Stephany A. 
Rating:
1.0

Employee spent his time ringing up convenience store customers in the middle of ringing me up. I was there for 50 minutes.

drew V. 
Rating:
5.0

Customer did not leave a comment.

Diana B. 
Rating:
2.0

Customer did not leave a comment.

BRITTNEY W. 
Rating:
4.0

Customer did not leave a comment.

Andre T. 
Rating:
3.0

I had to wait 25 mins to get rental because clerk told me it was not a one-eay rental and had to be returned later that evening. I told him I made a reservation which allowed it. He called his manager, which we had to wait for return phone call, who told him it was fine. It was wasted time that cut into moving day. Also, the rental was clean but it smelled terrible/-like old urine and inside of a barn.

Laura I. 
Rating:
5.0

The whole experience was awesome .

Tracey P. 
Rating:
5.0

Awesome! Thank you!!!

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Charleena C. 
Rating:
5.0

every thing was great ! will go there again if I need a truck

ROGER T. 
Rating:
3.0

Customer did not leave a comment.

MARGOT F. 
Rating:
1.0

Customer did not leave a comment.

John E. 
Rating:
3.0

Customer did not leave a comment.

william D. 
Rating:
2.0

I arrived and had not selected to self check in. The man working said his system was down. It was about 10 minutes and I demanded he do something about it so I could be on my way. It was another 30 after because he needed instructions over the phone to put me into the system. I think it should have been easier. I like U haul but in the future so will use a uhaul store where they know what they are doing.

Alison M. 
Rating:
2.0

I was overcharged for mileage by 20 miles

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

Nancy T. 
Rating:
4.0

this review is not for the drop off location but about your location at 46th and palm bay rd. when I picked up the u haul I was told that I could drop it off at any location in palm bay.i went to your location at 46th and palm bay and was told I could not leave the vehicle there because the manager and I use the term loosely had no space for it. the location is the size of a football field and there were at least 20 open spaces.he made me take the truck to another location on the same street 3 miles away.i spent over 3 thousand dollars with u haul in the last month and this is the way I was treated by this so called manager.and to top it off I was charged 1.20 cents more because the three miles I had to travel put me over my limit..obviously the money is not the issue the issue is MANger who does not know how to treat customers. I am very disappointed with you and I would hesitate to send anyone I know to u haul.i know my next rental will be wiyh another company.this manager needs to be retraind and told how to take care of good customers or I am sure you will lose more business..

john A. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
1.0

I got to this location at 745 the attendant didn't show up until 813 and didn't even have decency to apologize for being late.

Olivier M. 
Rating:
5.0

This was our first time renting from this location, but it won't be the last. Great customer service.

Mary A. 
Rating:
5.0

Customer did not leave a comment.

dorothy K. 
Rating:
5.0

Customer did not leave a comment.

Ralpf G. 
No reviews have been submitted for this location.

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