This location was more than helpful and polite along with trying to accommodate our needs Thank you for that.
ANTHONY V
Customer Reviews for Malabar Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No change is suggested
RICK EAll is good
PHYLLIS BMake the app a little easier.
LIZBETH OThe person that help me was nice and courteous.
Ricardo FJerry was professional, friendly and was a pleasure to work with.
DAVID SYour location was not easy to locate- GPS takes you to another location in the opposite way which made it very frustrating- we had to drive around another 20 minutes and find your location- calling the 800 was no use as the operator couldn’t locate you and told us you were a ghost location- your address needs to be updated on google to 930 and maybe the site should indicate how to find you.
MAGDA PVery friendly ageant. Excellent customer service.
VENECIA VDidn’t support virtual renting, so I was standing there like an idiot for 10 mins trying to get the car unlocked. Then, I was charged $112 for just 8 hours of driving, not what you think you’re going to be paying after fees.
SEBASTIAN WVery professional and informative… polite…. Very clean
Linda gI love the great customer service! Location is prime also
Barbara SIndividual running the front desk was an excellent employee, give him a raise!
MICHAEL GJerry is awesome. Quick and painless rental.
RICHARD CAgain, Jerry was very good about helping in my need. He explained everything to make sure I was aware. Always, great customer service with a smile Jerry, thank you!
DEBORAH DWell Done Already your Place is Wonderful.
Joan Hthank you Jerry for the greatest experience in renting a UHAUL. You were friendly and professional. You kept me informed of the necessaries with a touch of compassion. Thank you for being a real caring person during these difficult days of life. Whatever my needs are that concerns rental or storage, I'll see you then.
Deborah D