Nothing , everything was perfect
GUILLERMO H
Customer Reviews for Maldonados Tire Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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ARTHUR GThe office staff were incredibly helpful and and very kind and accommodating. I highly recommend you visit them for any of your moving truck or tire needs! 5-STARS
JOHN POh it was as smooth as can be for us! Can’t think of any improvements
MAUREEN SThank you to Mr. Maldonado for his service and friendly customer service!
Catherine RThe Maldonados were unprepared and confused about every step of the process. We had to wait 30 minutes for the lady to come back from lunch. The entire process took over an hour to complete.
LORRI LDebbie was very helpful and made sure we got what we needed and kept in contact with me to keep me updated. Definitely made our move way easier!!!
Stacy RGreat service, quick drop off.
AMY DWrong drop off location that was on my reservation had to go to a different location.
ANTONIO Pgreat operation
Samuel OVery satisfied with the service at this location
ROBERT HThird party movers Speedo Amigo showed up way late over and hour and were slow
William HGreat experience. No improvements needed.
Timothy DGreat customer service great experience great ride Even when I had it loaded up 100% full with a two bedroom apartment. love the hands-free Sound system. It made the 3 1/2 hour ride Feel safe, comfortable and fun. Excellent suspension very easy to drive and when needed it has the power And the price was a cherry on top. It was all U-Haul.
Rene RGreat
Dan GNo improvement needed !!! I have been here 3 times using trailers to move my stuff from Texas to Nebraska and have one more trip in the future and will absolutely be coming back to this location for that trip !!!
Donald KNothing ,the people who run this u haul rental place are very friendly and nice ..
Josefa VJust keep doing what y’all are doing it was great. Very nice people going out of their way to make sure all was ready for me when I got there.
Domingo MExtremely helpful and friendly. I would 100% recommend this location to family and friends, and would not hesitate to use them again.
Joseph GI have moved many times and this location was the friendliest and most streamlined uhaul rental I have ever experienced. I will definitely use them again and recommend them to friends.
Sara TDebbie was an excellent representative for U Haul!!!! We will return again!
Jayne DNothing it was a perfect experience
Michael EEverything was great! Awesome prices,and this beeville location they open at 9am,the other one opens at 10am...thank you soo much!!
Joe HAbsolutely wonderful people, very helpful and pleasant. Definitely recommend them.
Sheila JGreat customer service!!
Nora C5 stars! Mr. Maldonado gave me many pointers. Very helpful. I highly recommend this place for Uhaul.
Mary RVery reasonable price for the rent on the trailer and helpful people ! Thank Y'all for your help and support .
George PEnforce a no smoking policy. When we got the truck it wreaked of cigarettes. The people who run this location tried to get rid of the smell but it lingered the whole trip.
Henry MThe 15’ van we rented was not in great condition. The turbo sounded like it was going to blow up on the highway, the steering was very loose, the alignment was off, and the wiper motor was ticking. The inside of the truck was still dirty from the previous use as well.
Jill BI want to say the personal were great and helpful in my area to best travel
Richard HWe picked up the truck with 1/4 tank of gas and filled it up and returned it with3/4 tank of gas. Would like to receive some $ refunded for the difference.
Gwendolyn BGreat customer service in Beeville, Texas. Simple easy process.
Lawrence VVery friendly and fast service.
Joseph OHave actual people, employees who can meet customers for the checkout and check in of equipment. There was no one there to check the equipment out to me until almost 2 hours after pick up reserved time and no one checked in the equipment when I returned the trailer even tho I called uhaul customer service the same day to inform them the trailer was returned on time but no one was on site to receive the trailer. This resulted in the facility charging me for 11 days totaling $519.69. I only rented the trailer for one day $47.25, should have been the only charge. I will never use uhaul again. Trying to report these ridiculous overcharges was a horrible experience. I was on hold for over 2 hours on the phone and then was going up on a no one ever came to the line to assist me, then i was on hold again for another 2 hours. Then I had to wait over 5 days to get my money refunded back to my card. Worst customer service experience in my entire life.
AnnMarie RBetter customer service....the men were not friendly....not helpful....not knowledgeable but were comfortable to say derrogative things about other business
alice dI dropped off truck on a weekend so this facility was closed. I recieved the initail contract from dealer on a Friday showing partial charges. I have yet to recieve a closing statement showing me the closed transaction with additional chares. I have two seperate charges on my credit card. the second and last charge I have no indication of what it is for on paper or emailed to me.
Rodger HI reserved well in advanced. They did not have the keys, dolly or all of tge pads. Took over 4 hours to get everything which delayed me greatly..
Daniel MThis location had no one who was working the uhaul part of things. My reservation was not in the system, when the girl finally showed up both times it was a mess. The owner was rude and slammed the keys down on the counter. Will not be using this pick up location ever ever ever again!!!!!
Hoe V