I had to follow up to ensure equipment was checked in as promised. Nice people just super busy. I would have checked in myself but the app was acting up.
LEE S
Customer Reviews for M&M Antiques and Collectibles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a great experience! The gentleman was super nice, quick and accommodating. Will definitely go back if I ever need another UHaul!
ROBERT MPrompt, courteous service. Good experience.
ROBERT WSuspension on the trailer I rented (RV 5310 E) rattled too much.. I could not see anything obviously loose. Upon thinking about it, I think trailer should be checked over
ROBERT HVery helpful, and friendly staff.
ROBERT MWhen looking at my receipt afterward I discovered that the “safe drive” insurance thing was added to my bill. I didn’t ask for it and in fact, when I reserved it online, I made sure to NOT select it, which showed my total at $20 and change. The attendant adding the insurance without my permission brought it to $28 and change. I didn’t authorize that additional $8 and will no longer be renting a uhaul from this location and may choose a different provider for my next trailer rental.
Justin RProcess was easy, and vendor was friendly and accommodating.
JACK CThey provided me with all the information I needed to return the equipment. Thank you!!!
Laura RN/a
JUAN GEverything was fast and no fuss ! Love it and will recommend and use again!!
ARLENE ECurious as to why this location charged me $96 after my unit was returned a day early? This is BS!!!
jayson tVery friendly and attentive.
COBY KThe third drop i on ff location was great and very helpful. It was annoying that I had to go to two places to return the item
John WGreat experience with pick up.
DAVID FI have two charges on my account, one for 108 and another for 140. Something isn’t adding up and I feel like you have taken more money than what you should have - FIX IT!!!!
Sonni BThat was the crappiest truck! Sounded and ran like it was on its last leg. And the steering was horrible, truck had a tendency walk all over the road . And no one at any of the 3 locations gave us any paperwork.
LOUIS LAll employees were very helpful.
RICHARD HNo changes that I can see.
DOUGLAS CExtremely nice and helpful.
JEFFREY PMark checked me out right away with no issues.
CHRISTOPHER RPROBLEM WAS INTERNET U-HAUL APP FOR CHECK-IN OF EQUIPMENT ON DEALER CELL PHONE... TOOK TOO LONG TO VERIFY CHARGES TO BE PAID AFTER CHANGED LOCATION TO LOCAL CITY AND LOCATION CLOSED SO CAME BACK NEXT DAY . WOULD BE GREAT IF U-HAUL SUPPLIED DEALERS WITH I-PADS FOR BENEFIT OF THEM & CUSTOMERS.
CHRISTINE MThere are no suggested improvements.
Michael WM&M was fantastic and very helpful
Ty HUse the app
WA HVery friendly and helpful! Would definitely recommend this location!
Tracy CEasily accessible location, equipment is well maintained and the people are friendly and helpful.
sean rVery friendly staff.
MARK WThe manager , Mark, is an excellent person to work with! Efficient, fast, and thorough! I will recommend this place to others!
Prudencio D$30 higher then my town. Raised price $40 for a one way
Nathan sMark was super helpful and went above and beyond getting me set up and ready to go in no time at all. Couldn't have gone any smoother!
michael fThe guy renting the trucks is a nice guy
Jacob SI did not receive the furniture dolly that was ordered. So more care in reading order
Kennyth RN/A
George BMaybe set a different rate for people who only have it for 3 hours and not the whole day and have more gentlemen like him at all locations he was really busy but so sweet and very helpful I'll definitely be taking all my business to his location
Terri BI appreciate the high quality of service.
THOMAS HThe staff at this location is friendly and helpful. The location is perfect for me, and I would refer this location to anybody!
Prudencio DGreat experience. Excellent customer service. Trailer was clean and in good condition.
Gregory OGreat experience
SCOTT CTruck was dirty and full of trash on pick up, out of the way location.
Effie DI requested an email change every time I've rented a uhaul for the past 10 years. The receipts are still going to the old email. Very unhappy with that facet of the service.
Brandon WLocation manager was super nice, hitched up trailer and made sure everything was working. Excellent service.
Alex ZOwner was very helpful and easy to work with. Would definitely use this location again!
Gwendolyn PDropped off at night and had plenty of room to park.
Sandra WCustomer service was amazing.
Samantha ERates are high and in our economy people need to be able to make their money work for them
Sharena TThe Uhaul representatives were very nice..
Tracy TNothing, it was all very fair. Thank you🥰
Carmen MAll was good and went well. Thank You, The Tractor Snapper'
Chris MVery courteous and helpful staff. The pick-up and drop-off process were flawless.
Dale DThe whole experience was superb.
JEFF S