Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went well! Thank you UHaul for making my move smooth. Also the young lady that was helping me at this location was very nice and helpful.
Itrina r
Rating:
5.0
Customer did not leave a comment.
Leonard S
Rating:
4.0
Our pick up was 1 hour away from where we were scheduled to pick up. That was inconvenient. But it all worked out.
Amy W
Rating:
5.0
Customer did not leave a comment.
Tiffany F
Rating:
5.0
Customer did not leave a comment.
Ivery C
Rating:
5.0
Customer did not leave a comment.
EUGENE S
Rating:
5.0
Excellent customer service!
Matthew A
Rating:
4.0
Not to rent a car dolly
Alfred M
Rating:
5.0
Maybe have a code so trucks can be dropped off inside the fence when the office is closed
METISSA B
Rating:
5.0
Nothing
samuel b
Rating:
4.0
We folded the blankets but have not been credited $25 per the posted sign.
Adrian K
Rating:
5.0
Customer did not leave a comment.
Lamar H
Rating:
5.0
Customer did not leave a comment.
Doyle P
Rating:
5.0
Nothing friendly service and very convient location.
PHILIPN S
Rating:
3.0
Have a real office there a real person there at that drop off location.
Daphanie E
Rating:
5.0
Please fix the app so that it will allow us to check in properly.
Eddison S
Rating:
5.0
Professional and friendly.
Mary M
Rating:
5.0
Customer did not leave a comment.
Kim F
Rating:
5.0
Great!
Shenequal M
Rating:
5.0
I’m very satisfied for the years of service I’ve received while using this facility.
Victor N
Rating:
5.0
Customer did not leave a comment.
Eula H
Rating:
5.0
Customer did not leave a comment.
GARY M
Rating:
5.0
Staff was friendly and helpful
LG A
Rating:
5.0
Customer did not leave a comment.
Charles M
Rating:
1.0
They are never there to talk in person not good customer service at all
FREDRICK R
Rating:
5.0
Awesome daddy/daughter team! Always friendly & a lot of help :)
Holly B
Rating:
5.0
Customer did not leave a comment.
Brenda B
Rating:
5.0
Customer did not leave a comment.
Martha C
Rating:
5.0
Customer did not leave a comment.
J D
Rating:
5.0
Customer did not leave a comment.
Joe S
Rating:
5.0
Excellent service!! Very friendly staff!
Mallory L
Rating:
5.0
Customer did not leave a comment.
BRANDIE P
Rating:
4.0
Customer did not leave a comment.
Brittany A
Rating:
5.0
Customer did not leave a comment.
Victor F
Rating:
5.0
better equipment and timely availability of equipment
JAMES S
Rating:
5.0
Awesome customer service.
Melinda B
Rating:
5.0
Customer did not leave a comment.
Debra H
Rating:
5.0
Customer did not leave a comment.
Kymbrianna J
Rating:
5.0
Customer did not leave a comment.
Sanquenetta C
Rating:
5.0
He was very helpful.
George B
Rating:
5.0
Customer did not leave a comment.
Joshua S
Rating:
5.0
Customer did not leave a comment.
Bert T
Rating:
5.0
Customer did not leave a comment.
Brent A
Rating:
5.0
Customer did not leave a comment.
Timothy E
Rating:
5.0
Customer did not leave a comment.
TONY J
Rating:
5.0
Customer did not leave a comment.
Demarcus D
Rating:
5.0
Customer did not leave a comment.
Adrian S
Rating:
5.0
Super Friendly staff
TONY J
Rating:
5.0
The staff is extremely nice!
Alessia M
Rating:
5.0
great people
Matthew H
Rating:
5.0
Customer did not leave a comment.
Keith G
Rating:
3.0
Customer did not leave a comment.
richmond t
Rating:
1.0
Customer did not leave a comment.
Billy P
Rating:
5.0
Great customer service!!
Brenda T
Rating:
4.0
We made a reservation on May 11 to pick up where we lived, Auburn Al. The day before the pickup date, I received an email that I would have to pick up an hour away. There were people that made reservations after me that were given first choice over me. By doing this, it caused me to be a day and half late causing problems for my loaders and was unable to get anyone to help me unload because of u hauls schedule change. I will be filing a complaint and seeking financial damages caused by u haul. I would appreciate an immediate refund due to the inconvenience and the money they cost me by missing some other appointments with clients that were already scheduled. I can be reached at 334-332-3460.
Farris B
Rating:
5.0
Had a good experience renting Uhaul truck. I’m definitely going to recommend to family and friends.
Lottie H
Rating:
3.0
Better gate access after hours. They don't answer number posted on gate. Had to call uhaul customer service and have them call owner personally to open gate from there home.
Elijah D
Rating:
5.0
Customer did not leave a comment.
Keith J
Rating:
5.0
Great service!
Daniel S
Rating:
5.0
Customer did not leave a comment.
Shametris G
Rating:
5.0
Customer did not leave a comment.
Berketa G
Rating:
5.0
Customer did not leave a comment.
lakesha c
Rating:
5.0
Customer did not leave a comment.
Lapaul B
Rating:
5.0
Customer did not leave a comment.
ANOTHY R
Rating:
5.0
Customer did not leave a comment.
Michael R
Rating:
5.0
Customer did not leave a comment.
loretha w
Rating:
5.0
Customer did not leave a comment.
Salina F
Rating:
5.0
Customer did not leave a comment.
Diane A
Rating:
5.0
Customer did not leave a comment.
LOUIS M
Rating:
5.0
Everything was done professionally and taking care of very properly I have no negative to report to this company their professionalism was excellent
BETTYE F
Rating:
5.0
Customer did not leave a comment.
LOUIS M
Rating:
5.0
Great Customer Service.
Eugene H
Rating:
5.0
The pick-up location was very friendly.
Leonard T
Rating:
5.0
Customer did not leave a comment.
Louis M
Rating:
5.0
They were so helpful! Even when I got to my destination and had problems I called Mallory and she tried to help me ! She went above and beyond!
Amy T
Rating:
5.0
Customer did not leave a comment.
Leon H
Rating:
5.0
Customer did not leave a comment.
Cametria P
Rating:
5.0
Customer did not leave a comment.
RASHAD J
Rating:
4.0
Customer did not leave a comment.
gregory n
Rating:
5.0
Customer did not leave a comment.
CHARLES M
Rating:
4.0
Customer did not leave a comment.
STANLEY D
Rating:
5.0
Friendly helpful owner
STEPHEN C
Rating:
5.0
The lady at this location was a passionate person, very cheerful and friendly coupled with his little friendly son. I recommend them for any business for their reliability and dependability.
ANTHONY A
Rating:
5.0
was fast and get every think done right
ALI M
Rating:
5.0
Customer did not leave a comment.
Sandra G
Rating:
5.0
Customer did not leave a comment.
Willie S
Rating:
5.0
Great service..
PATRICIA E
Rating:
1.0
The staff was friendly, however the truck the truck jerked and hesitated the entire way home. It cut off when trying to back up. I spent a whole day trying to get a replacement. This delayed my move and cost me additional money.
Kajuandra H
Rating:
5.0
The dealer was very helpful and polite
GRALYN B
Rating:
5.0
Customer did not leave a comment.
Morris S
Rating:
5.0
Very friendly and helpful and accommodating to specific needs.
