Customer Reviews for Mandate Machinery Inc
(U-Haul Neighborhood Dealer)

36 reviews

108 12th Ave NW   Hazen, ND 58545

(701) 748-6365

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(701) 748-6365

108 12th Ave NW
Hazen, ND 58545

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Marvin R. 
Rating:
5.0

Customer did not leave a comment.

Shauna M. 
Rating:
5.0

The rental was easy and helpful.

DARYL M. 
Rating:
5.0

Customer did not leave a comment.

KAITLYN W. 
Rating:
5.0

Customer did not leave a comment.

erin N. 
Rating:
5.0

Customer did not leave a comment.

Ryan F. 
Rating:
5.0

I was scheduled to pick up in Minot, ND. On the day before pick up, I was told they had no trailers and had to drive over 100 miles to pick up this one. Very inconvenient considering the reservation was made 3 months in advance and I had driven across the country.

Robert C. 
Rating:
4.0

Very nice people. Very helpful.

CHARLENE W. 
Rating:
4.0

Customer did not leave a comment.

Brenda G. 
Rating:
5.0

Customer did not leave a comment.

RANDY H. 
Rating:
5.0

Great people to work with. Awesome service!

WAYNE M. 
Rating:
5.0

Customer did not leave a comment.

Wayne M. 
Rating:
5.0

Great service and always a pleasure to work with!

WAYNE M. 
Rating:
4.0

Customer did not leave a comment.

PAIGE W. 
Rating:
5.0

Customer did not leave a comment.

Christie M. 
Rating:
5.0

Very nice. Went above and beyond to make sure all damages to the truck was noted and made a price correction that wasn't caught before.

BRYAN J. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Loren H. 
Rating:
3.0

The two gentlemen that hooked the trailer to my truck did not do a very good job, 20 miles down the road, trailer came unhooked from vehicle, no damage to my truck, but was some to the trailer. Contracted the renter to informed them what had happened and sent pictures. The lady said she would make note to it.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
4.0

Clear after hours assistance. The corporate app doesn't work very well, so after hours instructions are not readily accessible.

jordan O. 
Rating:
5.0

Customer did not leave a comment.

john B. 
Rating:
4.0

I was not impressed when I received a phone call the day before I was to pickup the uhaul in Bismarck at the location I had reserved several weeks in advance, and was told that there were zero in Bismarck and my only option was to drive to Hazen 112 miles out of my way to get one

Merle H. 
Rating:
5.0

Customer did not leave a comment.

Stanley B. 
Rating:
3.0

Originally reserved the truck 3 weeks in advance in Bismarck, ND, but was notified 2 days in advance that we would have to pick up the truck in Hazen, ND. This inconvenience took 3 hours out of 2 individuals time to pick up the truck and would have added extra miles on our vehicle so rented a car and ended up paying to get a rock chip repaired in the rental car's windshield, which would not have happened if we would have picked up the truck at our original location. Would recommend that a U-Haul representative deliver the truck to the location you originally reserve it at and not have the customer be inconvenienced, as moving can be stressful enough. Otherwise, have always been very satisfied with the U-Haul experience.

Patrick S. 
Rating:
5.0

Customer did not leave a comment.

Camryn H. 
Rating:
1.0

When promised a truck there were none available. So I had to drive 75 miles to a mother town to get one

dale K. 
Rating:
4.0

Customer did not leave a comment.

Sheldon W. 
Rating:
3.0

Have a location info. There was no signage at the drop off location

Karl O. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
4.0

Customer did not leave a comment.

Terence B. 
Rating:
2.0

Mud and ruts in parking lot. I wasn't ready to use the mobile app for drop off so that took extra time.

Bob J. 
Rating:
5.0

Nothing, service was excellent through the uhaul personnel on trying to me a haul trolley

DENNIS A. 
Rating:
3.0

Customer did not leave a comment.

Matthew M. 
Rating:
3.0

Customer did not leave a comment.

DANNY M. 
No reviews have been submitted for this location.

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