Excellent customer service.Keith E.
Customer Reviews for M&M Antiques and Collectibles
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jeffrey P.
Have awsome customer service!! And knowledgeable on the rentals Thank you for your help on my family's move during the holidays seasonscott P.
Customer did not leave a comment.Barbara F.
Customer did not leave a comment.Stuart S.
very accommodating and pleasing to work with.St. JohnsVianney C.
Customer did not leave a comment.Jorge V.
Customer did not leave a comment.Susan L.
Customer did not leave a comment.vivian S.
Staff at M&M are extremely helpful and pleasantJoel G.
Everything was greatJames C.
Customer did not leave a comment.David B.
Either maintain ur trucks or just get new ones. Because the one I had slung my things all over the box every time I touched the brakes. Plus several other things. The man at the rental place over charged me like crazy. Added insurance when I had my own. All kinds of things. So I do not recommend this place at all.MEGAN S.
Super easy to drop off trailer and very cordial staffJANE W.
This location made my stressful move less stressful. The gentleman was extremely helpful. I have used this location twice and will continue to use them even though it's not the closest Uhaul to me. The service can't be beat. Very easy and reasonable cost.Amy K.
Customer did not leave a comment.Daniel H.
Great service ! It was an easy pick up and was able to return with no issue, even after hours.Matt L.
Customer did not leave a comment.DARRENGER L.
I was Leary of the "honor system" drop off,but I see it was fine thanks for the good businessjason U.
Customer did not leave a comment.keri G.
Customer did not leave a comment.christella M.
Customer did not leave a comment.Frank W.
Customer did not leave a comment.robby M.
Customer did not leave a comment.Michael F.
The uhaul was clean and ready to go. I also used Elite movers and the service was amazing. They did a great job with my move. Very very friendly and on time. Will use again :)Elizabeth E.
The admin person gas zero knowledge.Gisele J.
Customer did not leave a comment.Barbara P.
You guys did greatJack P.
Customer did not leave a comment.Timothy H.
Customer did not leave a comment.Kristy K.
Great customer service. Will return for future rental needs. Keep up good work.John J.
I was told online that I could use truck share at this location. Then when I arrived early in the morning, the truck was not available. We had to wait until the store opened up at 9am. We were also charged a late return fee even though the store was supposed to be open until 6pm and had closed early. I was very unimpressed with this location and will be calling U-haul to have that late fee removed.Luis G.
Truck had an empty cigarette box, lighter and cigarette ash in the cup holder.Torameshia F.
Made it easy transaction. Very satisfied.Mary P.
Customer did not leave a comment.John B.
The nicest U Haul location I have ever seen.Mel G.
Customer did not leave a comment.Michelle L.
Great peopleDavid A.
Customer did not leave a comment.debra H.
Stop charging deposits on debit cards. A visa card is a Visa card.harold F.
Customer did not leave a comment.Mel G.
Customer did not leave a comment.David W.
They hooked my 6x12 trailer dragging the ground which I had to pay for even with getting the insuranceMisty G.
Customer did not leave a comment.david B.
Long drive out of the way to pick upMelissa G.
Great help at this one too. Easy check out. All in all a great rental experience, beat dead head hauling my car trailer that far worrying about the noise and tires.BRADLEY S.
Everything very good 👍🏻Jose M.
Uhaul rep was helpful, understood the guy who rented me the uhaul was an awful and everything was wrong.Thomas K.
Uhaul was cleaned filled up with gas when returned didn't go even close to 15 miles and was barley given any of deposit back now our bank is 192 in the hole after paying 198 for rental makes no sence had truck back before it was even due back..steven W.
Truck brakes and it's to old truck I almost Took accidents they need to fix as soon as possible.SURESH C.
They charged me $45 extra dollars. We did not go 202 miles.Leon W.
Everybody was very nice very respectable and very courteous the equipment was good all the lights worked and I had a real good experienceRoger U.
Go over return procedures at the time of delivery, to prepare for after hours drop off with minimal lighting in parking lot. I turn off various features on my phone and unable to upload and verify location in accordance with the app. All is still good. I prefer U-Haul services.James G.
Customer did not leave a comment.Rudy D.
Customer did not leave a comment.bill P.
Customer did not leave a comment.William E.
For this location just making sure you have your payment amount in either all cash or all on a debit/credit card. Ran into a slight issue with trying to pay part cash, part card. Other then this my experience at this location was great 👍Sharlene B.
Customer did not leave a comment.James M.
Customer did not leave a comment.gail B.
All was goodSam H.
Customer did not leave a comment.henry T.
Customer did not leave a comment.Odel B.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.Donna M.
Customer did not leave a comment.ROSS M.
New to area, very nice, pleasant employees and customers. Fast, friendly service.LUM A.
Customer did not leave a comment.Karla B.
Customer did not leave a comment.KAYCEE J.
It was quick. My husband took the trailer to return it and didn't even have to get out of the car or go inside. The guy was professional and courteous.JOHN W.
This place was awesome ! in Cleburne Texas ! Y'all need to do something about the horrible place Lock n Roll in College Station Tx ! they refused to take the trailor Crazy calll their business u haul dealer ! They should take trailors, The gal there was rude giving me a leather on why she can't take the trailor with her mouth full of food ! gosh no manners ! u haul should step up and do something about this crap ! This place is a disgrace to U Haul andJAMES M.
Customer did not leave a comment.Jay S.
Customer did not leave a comment.tom C.
This guy was greatLarry D.
Customer did not leave a comment.manuel Z.
Customer did not leave a comment.ashley W.
None, everything was fine and the person who helped me was excellentAlberto N.
Everything went well.charles K.
I had to make 2 separate trips that totaled 500 miles because 2 giy told me the trailers would work for my truck and off course he was wrong and cost me alot of time and fuelcharles N.
Customer did not leave a comment.Caleb G.
Excellent service and equipment was in good shape.Darrell K.
The truck was dirty when picking it up, the roll up door kept getting stuck, and when trying to contact customer service was a joke, and they tried to charge me an unbelievably high dollar amount!! Would not recommend them and I will NEVER be using UHAUL again and I will tell everyone I know.FLORENCE N.
Customer did not leave a comment.MINDY W.
Customer did not leave a comment.Daniel S.
Good workbrandon W.
The tow dolly was in pretty bad shape. There were newer ones available but I got a really old one. it worked so that was great.roy K.
Very convenient and easy to work with for pickup and drop off as well. Excellent customer service.karen B.
Customer did not leave a comment.Joel G.
Customer did not leave a comment.DIEGO C.
Customer did not leave a comment.Michael M.
Thank you! The people at the pickup location were very friendly and great to work with.BECKY D.
Customer did not leave a comment.Jim B.
We picked up the trailer and we were driving and had just got into granbury and we had one flat and the other tire was bad.We had to wait over 3 hours for someone to come change the two tiresRocky H.
Customer did not leave a comment.James G.
During the rental, the cable connecting the vehicle's electricity to the trailer came loose and dragged on the roadway for about an hour. It severed the electrical connection so we hand no trailer lights. I made a request for roadside assistance through the website. After about 2 hours the website said a vendor had shown up but, in fact, no vendor showed up. I called and waited for 2 hours for someone to pick up, but no one ever did. I texted the person who was supposed to be working with me, he never responded. I eventually bought some tape and a knife and rigged up a connection. If it had been a real emergency, I don't know what would have happened.Michael V.
This was a very confusing drop off location. An older man walked up to my son took the uhual key from him and walked away. I approached him inside our uhual and had to ask who he was and what he was doing in our uhual! I didn't know if he was a complete stranger, car thief or what. He had no name tag no identification and was wearing normal outdoor apparel. Very unprofessional. Pick up and drop off locations I believe should be more organized and employees should be wearing some sort of identification for safety's sake. Their is to many criminals out thereamanda B.
Customer did not leave a comment.JACK J.
Great people and great working with the grouproger N.
Customer did not leave a comment.joseph E.
Customer did not leave a comment.David C.