Customer Reviews for M&M Auto Sales snd Services
(U-Haul Neighborhood Dealer)

23 reviews

1975 Old Mountain Rd   Statesville, NC 28625

(704) 761-4234

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 6/6/2021 - 6/13/2021: Closed

Services at this Location:

Contact Us

(704) 761-4234

1975 Old Mountain Rd
Statesville, NC 28625

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 6/6/2021 - 6/13/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

AMBER F. 
Rating:
3.0

Customer did not leave a comment.

HUNTER W. 
Rating:
5.0

I had the 10 ft box truck for less than 2 hours and was charged $74. That is outrageous! I only drove 41 miles. I did take out insurance but $74 is robbery!!!!

LINDA J. 
Rating:
5.0

Customer did not leave a comment.

TAMNIKA M. 
Rating:
5.0

Customer did not leave a comment.

Samuel A. 
Rating:
5.0

Make it easier to check out on iPhone It took over 1 and 1/2 hours to get checked out First 1/2 hour was on hold waiting to speak to someone Making directions clearer on turning on location on phone would be a great help

Richard N. 
Rating:
5.0

Customer did not leave a comment.

Brandon L. 
Rating:
4.0

Customer did not leave a comment.

Megan R. 
Rating:
5.0

Customer did not leave a comment.

Drew B. 
Rating:
5.0

This location was amazing and the young lady was very helpful inside. U-haul did a terrible job and changed my reservation last minute and didn't tell me. A,”Jacob”, contacted me and I said no on the change of venue and he changed the date and size of the truck. Then while calling U-haul I had to go to three different locations that were separate from what was online, and the times for pick up were all wrong. Very poor customer service on a national level, definitely will be using a different company in the future.

Scott L. 
Rating:
5.0

Customer did not leave a comment.

CHARLES W. 
Rating:
5.0

Customer did not leave a comment.

JASON V. 
Rating:
3.0

My issue was not with the pick up or drop off location location. It was the overall U-Haul experience of reserving my rental in one place but then having to drive over 60 miles to get my truck in one location and furniture pads in another location. Very poor experience and calling the traffic management number did not help much. They just didn't care about my experience.

WAYNE S. 
Rating:
2.0

The window trim was about 20% off the window with tape holding it down. The tape came off after about 10 minutes of driving. The truck smelled like someone had been living in it for weeks. The smell was so bad we drove as much of the 800 miles with windows down as possibly. Even with wiping everything in the truck down and using febreeze and air freshener didn't help the smell.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

WAYNE B. 
Rating:
3.0

I feel that the price was outrageous and their is no way to justfy charging someone over$600 dollars to rent a truck.

WILLIAM H. 
Rating:
5.0

Dropped off on holiday and camera captured me dropping off . All good had another emergency to attend too. Well done

John B. 
Rating:
5.0

Customer did not leave a comment.

rick P. 
Rating:
4.0

Customer did not leave a comment.

Ronald G. 
Rating:
2.0

Customer did not leave a comment.

Teresa H. 
Rating:
5.0

Experience could not possibly have been any better. Sierra and her dad were extremely helpful and some of the nicest people I have ever met. They were prompt and exactly true to their word. I would highly recommend them to anyone. Kudos. Thanks so much. RC

rex C. 
Rating:
3.0

Customer did not leave a comment.

Ricky J. 
Rating:
5.0

They were fantastic answered every question I had and were helpful with the directions that I need it would recommend renting from this place anytime

Ted O. 
No reviews have been submitted for this location.

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