Not a thing - like dealing with this location
Dawn H
Customer Reviews for M&M Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great Pick Up and info..
ted wTruck was clean as a whistle and maintained
Dawn HHe's an exceptional person and a wise businessman. It was a pleasure doing business with him.
Angela RMr. Eley was very professional and helpful. Best location!
Janice SHe was very pleasant to work with very nice gentleman !
Tiffany MBest uhaul location that I have used
William REverything was great
Kesula HExtremely polite and appreciative staff. Always kind and helpful and willing to check the truck in for you to expediate things.
Matthew LExcellent U-Haul facility
James MVery good service and explainations of prior damage
Michael Eoutstanding customer service
Hunter TCould not get internet in order to do the mobile check-in. And it was after hours.
JENNIFER HRepresentative called to confirm pickup and made sure everything was ready for me when I arrived.
RAHEEN NYour website sucks, when I have to rescan the location multiple times while I'm answering other bulls hit questions your website wants me to answer. I will never recommend your service to anyone. I will recommend pinski and tell everyone who ever brings up the subject of renting a moving vehicle to me the same.
William NIt was perfect
Judy Deasy to get to, and owner is easy to work with. will use again if I need a uhaul
william cI reserved an appliance dolly. They had none when I got there. The trailer had broken glass in it.
Richard DEasy and very helpful..thank you
William LWe had ordered a dolly but none was available at our pickup site.
Joseph Fquick and reliable.
Benjamin HNone
Robert NA great experience picking up the trailer from a very nice person and his lovely greeter dog!
John BThere is nothing to improve! I would recommend this place anytime, very friendly, down to earth, Maurice, told us where to put the key when he wasn't there, he even has his pal dog named Ginger, she is very friendly, part Beagle there to keep him company, it feels like home when you walk in. It is refreshing to find folks that know how to talk to customers!
Timothy CCan't think of anything
robert bGentleman at the counter was a pleasure to deal with. Very nice.
Timothy MAlways Clean and accommodating.
Lincoln VExcellent service. Will definitely visit again
James AI was charged for mileage that I did not know about not happy
Scott JVery easy to communicate with before and during equipment pick-up. Made reservation changes easy. Very friendly and helpful. Would highly recommend.
Michael INothing
Raymond BGreat communication with local dealer. Very helpful. Clean space and easy to find
Perquimans BI have used u-haul many times in the past. This is the 1st time I have ever experienced the vehicle size I reserved being swapped for a smaller one. I am a 71 yr old widow who hired outside moving help who were unable to fit my all my belongings in the smaller truck. Now I am scrambling to get the rest out by myself before the closing date on my house sale in 2 days!!! VERY POOR SERVICE and much added stress to an already highly stressful situation.
Judy PFriendly, helpful, helped get trailer off hitch,.
JAMES DVery Clean, organized, and great customer service.
Tylisha FM&M Motors has always exceeded my expectations for all my U-Haul needs! Equipment is always ready. Maurice is very attentive to the entire the process from reserving to returning the equipment. I highly recommend this location.
Paul SNo Improvements necessary! Maurice is very kind and accommodating! We will continue our rental business with his outlet!
william gThere was no attendant when we dropped off the trailer, it was not listed on the website as an option, we only learned about it after picking up our trailer.
Joana CJust dropped the truck off with no human interaction. Uploading pics of the truck was slow probably due to a poor internet connection. Had to call the helpline to ensure check-in was complete.
Douglas LUse Penske
Eric MVery convenient in location in proximity to my employer, and Maurice is always willing to go the extra mile to accommodate our requests.
Reta BMaurice is wonderful!
Reta BOn line rental was slow and cumbersome.
Joe DReturning the 15 foot box truck was very straightforward. No paperwork. Drop it off, speak with the owner of the business, and your are off. Due to weather we were two days late in returning the truck. Still, no issues.
Henry MAbsolutely nothing. The service was amazing and it felt like I was family truly exceptional experience
Taylor Cnothing at all. It was perfect. Very good service.
maurice eCheck vehicles make sure the engine don’t blow up on people! Worst experience I’ve ever had with Uhaul.
ZACKARY WBest in my experience with Uhaul!
Vijay Dthe man that helped me so was kind and helpful... he went out of his was to make the mistakes made by the other guy right,, give that man a raise!
lacy bGreat customer service.
Bracy BVery friendly, easy return.
Steven HTruck was rented for 24 hrs not per mile. I was charged per mile. Did not get the size I wanted.
Dennis RThe reservation process with UHAUL intervention is a bit much. It is preferred where you stop in and book is where you pick up the truck. Outsourcing it somewhere else is problematic. It would be better that UHAUL brings the truck to the desired location, OR do not allow customers to book where they want. However, M&M Motors did there best to accommodate my request. Even though I had to travel to Plymouth, NC to pick up two of the three trucks needed for my event.
Reta B