Customer Reviews for M&M Motorsports
(U-Haul Neighborhood Dealer)

234 reviews

1515 E 14th St   Falls City, NE 68355

(402) 245-4471

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022 - 12/24/2022: Closed

Services at this Location:

Contact Us

(402) 245-4471

1515 E 14th St
Falls City, NE 68355

Services at this Location:

Hours

  • Mon–Fri
    8 am–5 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/23/2022 - 12/24/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

This location is very well maintained. The management is very helpful, friendly and professional. I will definitely use them again.

LORIE P. 
Rating:
5.0

Nothing

Michaele M. 
Rating:
2.0

Told him I was returning my rental he told me to drop it by the uhaul stuff and went back to what he was doing.

BILL R. 
Rating:
5.0

Customer did not leave a comment.

Pamela B. 
Rating:
5.0

Great customer service, very helpful. Made my rental and the move go very smoothly, Marc thought of everything I would need.

Joe R. 
Rating:
5.0

Very friendly and helpful. A wonderful experience. Thanks Marc for making my move east.

Joe R. 
Rating:
5.0

I have no comments on improvement, my experience was outstanding!! Everything was done from my phone from start to finish was real easy-to-use. I would have to give a huge 5 star rating across the board on this. My best U-Haul experience to date and this is about my 8th time. Thank you U-Haul.

Tiffany B. 
Rating:
1.0

Could not get service, when got service called and left message that truck was returned a few minutes before 12:30 on 8/10. Truck was not due back until 4:50'on 8/10 and was charged an extra day and service. Called had to leave another message, and called uhaul. All I was told by uhaul is a dispute could be filed and I had to wait for someone to contact me which could be at least 72 hours. so you get to hold my money….that is not seem right!!!

ANDREA K. 
Rating:
5.0

Customer did not leave a comment.

Harrison D. 
Rating:
5.0

Very friendly and helpful.

Vannette S. 
Rating:
5.0

Continue to be friendly, accommodating and keeping your promises! This was a great experience.

Ted M. 
Rating:
5.0

Customer did not leave a comment.

Victor B. 
Rating:
5.0

The people at M&M Motorsports could not have been more friendly or helpful. They answered my questions and got me going quickly. I will not hesitate to recommend them to my friends.

John K. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
4.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Heather M. 
Rating:
3.0

Uhaul was great and clean. The guy in change was just impossible to get ahold of. Waited for an hour after the scheduled pick up time. But when we did show up to pick up and paper work took about 5 minutes and then everything was great!

Jon B. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Michaele M. 
Rating:
5.0

The trailers need Jack stands on them

James B. 
Rating:
5.0

Customer did not leave a comment.

WILMA G. 
Rating:
5.0

Top shelf service

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

Ernest H. 
Rating:
3.0

Customer did not leave a comment.

Alfred B. 
Rating:
5.0

Customer did not leave a comment.

Steve O. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
3.0

We didn't meet the operator, he just had us drop it off.

ROBERT G. 
Rating:
5.0

A good experience.

Charles B. 
Rating:
5.0

Mark was very helpful with the rental of the car trailer. Highly recommended!

KATHERINE EARLIN P. 
Rating:
4.0

Customer did not leave a comment.

GLENN L. 
Rating:
5.0

Customer did not leave a comment.

JERRY H. 
Rating:
5.0

Mark did an excellent job getting my trailer to neon short notice!

KERRY P. 
Rating:
5.0

Customer did not leave a comment.

CARL L. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

.

Alex S. 
Rating:
4.0

Customer did not leave a comment.

TERRY M. 
Rating:
5.0

We never received a dolly that we paid for.

Brittney G. 
Rating:
5.0

Very accommodating location. Very polite and personable and helpful. Couldn't think of a thing to improve.

CAROLINE N. 
Rating:
5.0

Customer did not leave a comment.

Laverne S. 
Rating:
5.0

Customer did not leave a comment.

Josie G. 
Rating:
5.0

No improvement required...Mark Merz was very accommodating, professional, and friendly. The truck was like new, all was good. Great service.

JULIE D. 
Rating:
5.0

Mark of M&M Motorsports is very accomodating and easy to work with. The truck I used this time had 175000 miles on it, so it was well used and not as nice as some of the newer models I have used in the past.

Wally L. 
Rating:
5.0

Mark with M&M Motorsports was very kind and helpful!

EMILY C. 
Rating:
5.0

Excellent customer service

HERMAN M. 
Rating:
5.0

Customer did not leave a comment.

Mark U. 
Rating:
3.0

After hours drop off.

Irene C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
3.0

Customer did not leave a comment.

EDWARD M. 
Rating:
5.0

GREAT SERVICE GREAT EXPERIENCE MUCH APPRECIATED GEORGIA KAUFMAN GLORIA

GEORGIA K. 
Rating:
5.0

Customer did not leave a comment.

JANELLE O. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE G. 
Rating:
4.0

There was a clearly marked drop off box for the keys so everything went fine dropping off vehicle.

Dave P. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D M. 
Rating:
4.0

Customer did not leave a comment.

Amy O. 
Rating:
5.0

Customer did not leave a comment.

Tony B. 
Rating:
2.0

There never seems to be anybody at this location to be able to even ask for help or assistance.

MARINDA D. 
Rating:
5.0

Nothing. Good service.

KEITH S. 
Rating:
4.0

I'd like to see a little bit bigger trailer than what you have now!!

EDWARD M. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

The folks that run the uhaul service center in falls city are extremely nice and helpful 5 stars

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

JASON E. 
Rating:
5.0

Customer did not leave a comment.

SHEALA W. 
Rating:
5.0

Customer did not leave a comment.

Darryl H. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

They went above and beyond what was expected. Highly recommend

David F. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Todd D. 
Rating:
3.0

I had to call and get a refund since I was overcharged when uhaul was returned before return dates still waiting on refund

Megan B. 
Rating:
2.0

If there is no one to check you in, will lie about condition you returned truck in. Added $25 to bill to cut of a lock that he said didn't belong to u-haul but said u-haul on it from u-haul where truck was picked up. Then claimed truck was filthy when the only thing in it was the blankets they left in truck but I didn't ask for. I called the main line when I got the truck and they said don't open them. Leave in truck so I wouldn't get charged. Make sure you check in with a person or they will make up lies.

TABITHA B. 
Rating:
5.0

Customer did not leave a comment.

Gary E. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
1.0

Being a first time u haul renter I didn't know anything about the vehicle! I just kinda learned little bits as I went. He should've done a walk through of do's and don't. He was like well there is your truck, keys are in it and he just took off for an appointment! It was a pain to get out of the small driveway and not hit all the surrounding uhaul accessories and vehicles. I thought I may have put the wrong gas in it at one point, later found out I didn't, however I didn't know it took certain gas! I didn't understand the green bar mileage gig. The only way I could get green bars was to completely take my foot off the gas petal. He wasn't around when I called about questions. And he wasn't around when I returned the vehicle. Now I'm a state away and I don't understand the receipt or know if I still owe money on it?! I tried returning a call to him yesterday and got hung up on, and left a couple messages prior to drop off and never got a call back.

Emily S. 
Rating:
2.0

There was no indication as to where the returned equipment should go. It is a gravel/grass lot with a barn and a house.

Allison W. 
Rating:
5.0

Pretty good all areas

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Nancy F. 
Rating:
1.0

We called to let them know we were there, man was screening the calls. Wouldn't even get out of his office to help get the trailer off the truck and didn't have a jack to get it off with.

Russell C. 
Rating:
4.0

Customer did not leave a comment.

Will J. 
Rating:
5.0

Customer did not leave a comment.

Rob W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT J S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Marty E. 
Rating:
5.0

Customer did not leave a comment.

Ed T. 
Rating:
1.0

Worst uhaul drop off office ever. No one checked in the equipment til 321 monday when was placed on their lot before sunday midnight.

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Joyce F. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
5.0

Customer did not leave a comment.

Nicholas G. 
Rating:
5.0

Everyone was absolutely wonderful. They were friendly and accommodating and made sure I was comfortable with remote check In. Totally a wonderful experience and I would book with this company again in a heartbeat.

Marsha M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Get your details right about pick up and drop off site.

David E. 
Rating:
5.0

Customer did not leave a comment.

Bill J. 
Rating:
5.0

Customer did not leave a comment.

Alexander E. 
Rating:
5.0

Always outstanding customer service and support. Fast Check-In and check out. Availability of a variety of vehicles and trailers always a big plus.

Shelly H. 
Rating:
5.0

Customer did not leave a comment.

Rebecca S. 
Rating:
4.0

Customer did not leave a comment.

Daniel V. 
No reviews have been submitted for this location.

Additional Services at this Location

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  • Trailers & Towing

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