I didn't get the truck I reserved 3.5 weeks ago. I had to get a smaller truck and 3 trailers to make up the difference and no one offered to reimburse me for anything. I will not rent from Uhaul again. Cost me an extra $600 than what I was expectingJohn P.
Customer Reviews for M&M Self Storage
(U-Haul Neighborhood Dealer)
Edgewood, NM 87015
(Across From Mtn View Elementary)
Services at this Location:
- Mon: 9 am - 6 pm
- Tue: 9 am - 12 pm
- Wed-Sat: 9 am - 6 pm
- Sun: 11 am - 5 pm
Special Operating Hours
- 7/4/2022: 9:00 am - 12:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Cyndi W.
A pleasure to do business with!Beverly B.
Customer did not leave a comment.Barbara R.
Customer did not leave a comment.juan L.
Very professional and courteousjuan L.
Customer did not leave a comment.Michelle D.
Customer did not leave a comment.MARK H.
Excellent and friendly service, as always.David O.
Have trucks on handgail H.
Very friendly and helpful. Answered all questions thoroughlyJamesDonna R.
Take care of the rental truck. Maintain it. It had no cruise control, very bad for a 900 mile trip. Driver door was tweaked out, had to push paper towels to stop the noise. Front end needed something in the suspensionVickie B.
Customer did not leave a comment.Craig C.
Tony runs the facility and he is friendly and efficient. U-Haul should be delighted to have such a great person representing their companyERIC A.
Customer did not leave a comment.ERIC C.
Customer did not leave a comment.CANAAN C.
Everything was perfect.don P.
Though it's not the closest, it's the best U Haul location with a dedicated owner.Ashley K.
Customer did not leave a comment.Gregory C.
Customer did not leave a comment.MARTY W.
The gentleman that waited on my, when I picked up the car dolly, was very personable, pleasant, helpful and professional.Brent L.
Everything is fine. Keep up the good work.Ladina S.
Customer did not leave a comment.genevieve C.
Customer did not leave a comment.Penelope R.
I have no complaints. Nice guy, very professional.jim L.
Customer did not leave a comment.Sandy C.
Very welcoming and assisted in removing toe dolly with a trailer dolly. Would have been nice to see this on the pickupGregory T.
Service was great! Thank youMICHAEL M.
Very helpful and knowledgeable. Explained things very well and made sure that I was getting what I needed and even throw he could of made a lot more if he would of let me get what I was thinking. Thanks for the help!NANCY F.
It's excellent specially the service. Tony is very helpful!Irish Janile G.
Customer did not leave a comment.ERIC C.
Customer did not leave a comment.CANAAN C.
Thank you for the wonderful service!MARSHA M.
The best storage facility I have ever used. A real pleasure dealing with the employees and the owner.Michael F. | Overall Experience
Customer did not leave a comment.austin D.
Excellent person, customer service outstanding!Kent H.
Customer did not leave a comment.ken W.
I see no changes needed. This store was the most polite and accommodating of any u haul dealer I have used. The owner Tony is great.Michael F.
Customer did not leave a comment.Igor D.
Customer service was awesome!Christopher O.
I was extremely impressed when i returned the trailer. The man took the time to help me learn how to back up a trailer. Nobody else had ever taken the time to teach meJody C.
Great service! Fast and friendly!Marisa M.
Tony went out of his way to help us - he made our move a lot easier.BOZENE M.
I was rating this dealer only. Hauls company policy's sucksSTEVE C.
All good, quick serviceEd B.
No improvement needed - We were given friendly, helpful, on-time service renting and returning.DAWN Y.
I have dealt with this location on several occasions and they are a pleasure to deal with. The owner is so helpful and keeps the equipment in great working order. Thank you very much for that!JEANETTE D.
Customer did not leave a comment.Christian N.
Very nice guys, we explained the paperwork situation and they took care of us with little to no issues. Quick and easy!Mikeal R.
Customer did not leave a comment.Tracy L.
Customer did not leave a comment.david B.
Great service and so friendly 😊JOANN B H. | Overall Experience
Customer did not leave a comment.ROBERT F.
Customer did not leave a comment.RICHARD R.
Customer did not leave a comment.Vickie C.
Customer did not leave a comment.Gary G.
Customer did not leave a comment.Tauna V.
Customer service was amazing.RICHARD T.
I was greeted by your very friendly employee and was helped immediately. I was in and out in a few short minutes with my trailer.GEORGE C.
Customer did not leave a comment.ASHLEY C. | Overall Experience
Customer did not leave a comment.Anna M.
Doing great, thank you for being such a great community member!michael V.
Tony is the very best !!! Nothing to improve at M & M rental.DENISE S.
Totally opposite..Great customer service.Lawrance G.
Very professionalErick G.
Customer did not leave a comment.Luke W.
I had a lot of problems using the uhaul app.. It would not allow me to to pick up my uhaul at the time that was arranged I had to wait on the phone for over an hour trying to get ahold of a representative. After waiting on hold and at the pick up location In the rain and cold weather I was finally able to pick up the uhaul.Tyler C.
Customer did not leave a comment.STEPHEN R.
Customer did not leave a comment.DeDe A.
Nothing it went perfectly. Person running the operation very helpful and friendly.Lawrence G.
So appreciative for all the customer service in these difficult times! Thank youBrenda L.
Customer did not leave a comment.Sandra T.
The individual that checked me in was very friendly. We walked around the vehicle for inspection and he was very thorough but quick. He let me know that all was good and wished me a nice day.ROLAND K.
Customer did not leave a comment.CRAIG S.
Customer did not leave a comment.john P.
Such a nice and friendly gentleman. Called me the night before to let me know their process and met me at my vehicle in the morning to ensure that my return was handled swiftly and easily. I couldn't get the converter out so the gentleman helped me with that and again we were on our way. Very good experience.ROCHELLE W.
Customer did not leave a comment.rebecca C.
Customer did not leave a comment.Cynthia G.
They were very accommodating. I changed my pick up time twice and they were so great about it. Friendly and efficient at this location.Brandon D.
Customer did not leave a comment.Sierra B.
Customer did not leave a comment.JUSTIN G.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.JOSEPH R.
Customer did not leave a comment.Elaine M.
Customer did not leave a comment.JOSEPH S.
Perfect experience. Hours could be extended. But other than that it was Perfect.Susan G. | Overall Experience
Customer did not leave a comment.Victor L.
Customer did not leave a comment.Robert R.
The people who work at this location are REMARKABLY customer friendly. They go above and beyond.Destry H.
Professional and friendly service. I'll be doing all of my u-haul rentals at M&M from now on.David O.
Customer did not leave a comment.Eileen M.
Tony is greatErick G.
Tony is the best. He is considerate, friendly and funny. We will always head to moriarty uhaul for our moving needs.Daisy R.
The trailers brake system locked up multiple time s causing the uhaul truck to bounce all over the road and caused my whole load to shift multiple times even being strapped down with multiple 1200lb ratchet strapsDion S.
Customer did not leave a comment.Justin L.
Customer did not leave a comment.David C.
Customer did not leave a comment.NICK B.
I have zero problems with this location. My problem is the absolute DISARRAY of the corporate side. I made a reservation two weeks ahead of time and nothing was right. I had to check on my reservation more than three times to assure everything was fine and each time something was wrong.Jeremy T.
Customer did not leave a comment.Levi F.
Tony was great! He gave us lots of assistance and advice that was much appreciated.LUCIEN M.
Customer did not leave a comment.DIERDRE T.
Customer did not leave a comment.Alexander W.
They were friendly and professionalDeDe A.
Customer did not leave a comment.Craig S. | Overall Experience
Tony and staff are terrific. Will use again if need arises. Will recommend.KAREN G. | Overall Experience
Tony has been awesome and helpful from the day I rented the Uhaul through the subsequent rental of the storage unit until I closed it up. Although dust blew in under the door, everything was secure and undamaged. While another facility’s location could have been closer to my home, having trust in the facility and proprietor was more important to me. Highly recommendedKari PHILYSS TEGUE H. | Overall Experience
Friendly and helpful, highly recommended!DENISE L. | Overall Experience
The owner was friendly and helpful and the units were well-maintained. The property was clean and secure. I would recommend this facility.Shaylynn M. | Overall Experience
Tony is the best 👌NANCY ANNE H. | Overall Experience
The best storage / rental in the universe.JANIE L. | Overall Experience
Always a pleasure to do business with, helpful and easy to work with. I would recommend this uhaul and storage unit above all others.ANDREW P. | Overall Experience
Customer did not leave a comment.THOMAS M. | Overall Experience
My property felt more safe with Tony than it felt with me! Tony was awesome, reliable and just genuinely a really good person. He was always willing to accommodate access after hours and was so easy going, he made the facility a more than worth it place to store my possessions.MICHAEL S. | Overall Experience
Storage units are clean. Great location and easy access to units. Office has moving and storage items for sell/rent, which is convenient. After a long day, it's nice to be greeted by friendly staff.Mary A. | Reservation
The owner/manager was always pleasant and helpful. The facility is clean and well taken care of. For any of my storage needs or UHAUL needs I will always use M & M,Michelle W. | Overall Experience
M & M Storageis great! Tony is extremely helpful and made a stressful situation so much easier. Highly recommend M&M!TAMMY ANN w. | Overall Experience
Tony is wonderful! He's always helpful and upbeat. The facilities are clean and easy to access. If we are ever in need of storage or uhaul in the Edgewood area, we would definitely go back!RANDALL R. | Overall Experience
had the unit ready, super clean, easy to access. M&M is a great family-run operation and I am so happy i'm supporting them with my business. IEdward M. | Reservation
The owner is so accommodating and friendly. He was so helpful with my moving situation without question. Definitely would recommend this place to anyone.Olivia W. | Overall Experience
My experience with M&M Storage was very positive. Tony is very helpful and easy to work with. Would definitely recommend.MEAGAN B. | Overall Experience
Great place for storage and the employee Tony was very helpful. No problems and good price.OSCAR M. | Overall Experience
Tony was awesome. Great guy, very helpful friendly.Privacy R. | First Impressions
Helpful and friendly, even when we changed our minds about which size we needed.Privacy R. | First Impressions