My only complaint is that my pickup was supposed to be a Bailey’s in Fordyce. We found out 2 days earlier they we would have to drive to Camden to pick up the UHaul. My dad is 86, and had to follow me from Camden to Fordyce as I drove the UHaul.
Lisa K
Customer Reviews for M&R Feed & Garden Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything is good
demetrious bDont book your pick ups all over the county at the same time. Have customer service reps that look at your whole order not just the parts and pieces. Your phone service people are rude and down right frustrating to deal with.
Dawn GThe store was filthy and the clerk was late so it pushed my reservation time back.
Taniyah CVery friendly and accommodating.
Michele WDropped off while business was closed
Dale LYou good
NORMA GThey consistently provide a positive experience in renting a U-Haul trailer at M&R Feed.
David MThe pickup location was dark and dirty. There were no light on and my husband could not see the paperwork that he was signing. The building was a complete mess with literal trash everywhere.
bailey sRockstar at this location. Extremely helpful and kind. Thank you!
Josh SEmployees lie to sale you what you do need
MARCIE DPhotos wouldn't upload for return.
Bobby KAgain kind and helpful
THERESA GGuys were great. Unhooked the trailer immediately, in the rain, without any complaints. Friendly and efficient.
Chad SDon’t charge customers almost $200 in fines for returning to Camden instead of Bearden after telling them they are allowed to do so.
grant sEasy checkout and check in
Kenny NThe trailer I rented had been retrofitted with strips of wood instead of the nice wooden ones that are made so you can put ratchet straps on them. The small strips of wood were basically useless unless you were using small twine.
RICKIE TThe man that help me was very kind an nice. Me be a lady he load what I need on the truck. Yes I would highly recommend people to your place of business.
callie hNo one available so I had to drop the trailer off and use the online uhaul app for the drop off. I took pictures and attached to the app and tried to submit but the app crashed. I don’t know if you received the pictures or not. Let me know if you did not.
Mark CAlways a fast and easy drop of and pickup at this location, I recommend this location.
Lisa TGreat service as always at my local U-Haul place..Thanks
steven aEasy to pick up and drop off! No problems at all!
Catherine DNothing everything was excellent
Wayne yTwo things needed change on trailers, jack for lifting unhitching trailer in loaded/empty condition. The 6 X12 trailer was difficult to unhitch for older person. Use the screw down trailer tongues for a better tight fit when hitching to tow vehicles. The clamp style was jerking all the way during my travels and no way to tighten.
Eugene DThis was an excellent U-Haul renter location, great people working there, I would highly recommend
steven aThe inside of the truck smelled like cattle, literally. We had to sweep out the truck, then mop it and spray it with Lysol so that our stuff did not smell like livestock. I'm not sure what was hauled in there before we got it, but it was disgusting.
Ann PThe people there we’re friendly and unhook everything and helpful
Patrick BWhen I called about my return to ensure it got checked in the man was rude and said if you brought it back well it was checked in. I don’t know what else to tell you you will just have to call U-Haul and hung up.
Greg BDropped off on Sunday. Not ipen
dennis pAmazing customer service
Rosalind JJust took us about 15 minutes to figure out why the lights wouldn’t go off.
LaToya TEasy after hours pick up with the app, but Verizon cell signal is weak and some pages and photos take a while to load.
Paul RFast, great service.
John RGreat job by the return person, fast service.
Reginald KWash vehicles before renting them out/ dead bugs on front of vehicle, make sure radio works.
Emory WKeep up the great work
Reginald KThe gentleman that checked us in was great. The mileage didn't match from what he had on the initial paperwork to the truck but he was very proficient in handling the matter. Great customer service.
Julia LIts been awhile since I've rented. Make sure to remind customer do not drop keys in box before the check in. I almost did...lol would of been tragic😂
JUALICIA OClean the vehicle and ensure the truck doesn’t have a check engine light on.
Gerriand WVery friendly and helpful. Thanks!
Jamin JStaff was very courteous. The man helped hook up the trailer and also unhook it. I give 5 stars.
manpreet kClean, available, professional. Friendly agent.
curt lEverything was perfect need know improvement
Yvonne JWhen putting gas in truck to return it, I checked the mileage to make sure I didn’t go over what I told them and according to the truck.. I went 50 miles! All I did was move across town which is 2.5 miles to be exact! So NO I didn’t go 50 miles! I will NEVER use a uhaul again. It’s a rip off!!
Candace M