A little off the beaten path but a GREAT place to return, store, display large trucks. Staff (sorry, I’ve forgotten the man’s name, Tim?) was friendly, responsive, very adept at processing our return. I would definitely recommend this location to anyone looking for a U-Haul vehicle.
Norman B
Customer Reviews for Mangrum Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Steve was great and went out of his way to help me get the trailer i needed to move my daughter.
MICHAEL CThe first location did not put in a service request. Their truck was down and it was rented to me. We found out when we got there. Customer service was excellent. Cheryl was amazing. She was super helpful and got me a discount because the truck I got was in the next town over.
Patrick HThe salesman was very courteous and friendly. He informed me very well. Superior service.
TIFFANY SVery professional I would recommend this location to anyone needing a UHaul.
Steve MNothing much the 2 gentleman were very nice and professional
MELVIN MI had an appointment to pick up my equipment, but had to wait about 30-40 minutes due to employee asking who was first instead of asking who had an appointment. The people that was served first apparently had just walked in ahead of us with no appointments.
JOHN CVery prompt service and professional at this location.
Melinda HExcellent service by the gentleman hu attend me...
SANTIAGO LN/A
Clint BThe people there are great. Would 100% use this location again.
mackenzie SNothing, just keep up the good work 👏 🙌 👍
STACEY JUsed this location for drop off before after hours. Nothing was different other than we could leave the truck in the lot. Still a remote check in. Could not recommend this location if you aren't at least a bit computer/phone savvy .
Catherine EVery helpful and pleasant
ANTHONY BI regularly rent from this company. Always a pleasure to do business with them.
Webb WVery professional
ANTHONY STruck(s) were clean, but first didn’t have air conditioning. Second didn’t have a working radio. Also, second truck had further electrical issues since the battery went dead after parking for a few minutes at a rest stop with everything off. On top of everything, I went to the second truck on the morning of the last day and the radio was on!
DONALD SWho puts plastic wheel covers over metal car dolly ?
MASON Ponly complaint - there was another U-haul location closer to our destination. Dont know why when scheduling we were sent to a farther location . Only complaint about that is it adds mileage to our final trip. We were welll within our allowed milage - but if we we not that can be a huge factor. Howerver _ this place was great. CLean and friendly. Would rent from here again if needed
CHARLES AA lower mileage rate would be great for local movers. Might encourage more business. Not that you are lacking business. LOL! You guys are busy. The gentleman who helped me on Monday was great!!!
Derek SI recommend everyone who needs a U-Haul rental to go to Mangrum Enterprises in Mt. Pleasant. They are very kind and helpful people who care about your move. I have rented there 3 times with a wonderful experience each time. Give them a chance at your business. #Shoplocal
Derek BThis was the first ramp model trailer I have rented. Very nice.
Warren DI rented the truck from July 29 to August 1. I did return the truck early. Didn't realize there were no refund for early returns. Kinda sucks for a person on a limited budget.
Robert AWe drop off the vehicle at this location there was no one there it was dropped off after closing time.
Brenda BMission accomplished.
Heather BWe called and were told to drop it off and leave the keys in the box.
Robert MEverything was perfect
Zonnya PNothing absolutely great customer service and experience will be back.
Stephanie TOutstanding organization and customer service. Without a doubt the finest in all of my experience in renting moving equipment...trucks, trailers, and accessories.
Paul CThanks Tim for helping me check-in my rentals.
Melvin VThank you Tim for helping me with checkout process and helping me back-in the trailer.
Melvin VThey did not know anything about hooking up a trailer. As well waited over a hour to get the trailer. I had to hook up my trailer
Eugene MTrailer was in near new condition. My U-Haul experience was very good.
Jimmy BThis was my first time renting thru uhaul and it could not have went better. The two men who helped me at the Mt. Pleasant TN location were soooo nice and friendly and helpful. They really put my fear to rest about driving such a big truck. I highly recommend them to anyone that needs to rent a uhaul.
Melissa BMoved the drop off location price was not even close to what online said it was barely over $100 online and then at the end of the day it cost me over 200. This is poor
Robert Bwe were charged 100.00 morethen we were made reservation for plus had to pick up at different loacation didn't have are moving pads was told we would get a 75.00 discount at the end this hasn't happen yet we filled the gas back and then charged 27.00 saying it was less which is wrong we are on ssDi very upset and we have used uhaul many time over the years and this is the first time we have had such poor service for being seniors and a Veteran very disappointed ! I was tttold I would get a call back but so far NOTHING !!!
Laura PThe trucks were a piece of junk and filthy! The auto transport strap for the front tire was too short. I also got over charged over five hundred dollars. I would never use U-Haul again! I am going to tell anyone who ask me about my experience!
Thomas LIt was nice and I'll use yall again. Thank you 😊
Vinson FConfirm the correct equipment is ordered for rent. UHaul did make it right and that was important. Austin went above and beyond.
Gregory SVery polite and helpful staff!
Barry CJust keep giving exemplary service as you gave me!
MARK HAbbey and Austin were great to work with! They are really flexible and helped me solve different moving problems.
Adam T