Customer Reviews for Marcowhale Auto Sales
(U-Haul Neighborhood Dealer)

270 reviews

304A S Oak St   Valdosta, GA 31601

(229) 247-8416

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(229) 247-8416

304A S Oak St
Valdosta, GA 31601

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing. Everything was awesome!

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

DAVID W. 
Rating:
5.0

Fast and friendly service and Chimere answered all my questions !!!! I would highly recommend Marcowhale to all my associates.

DEREK F. 
Rating:
4.0

Super nice and friendly

BRITTNEY G. 
Rating:
5.0

I don't have any bad thing to say, no improvement needed.

Gloria G. 
Rating:
1.0

Customer did not leave a comment.

Brandon G. 
Rating:
5.0

Customer did not leave a comment.

Mickenson J. 
Rating:
1.0

Contact number hard to get a hold of people Was charged another day because had a miss communication on drop off time.

John D. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
5.0

Customer did not leave a comment.

KURTIS J. 
Rating:
4.0

Everything was fast and professional. Will use them again!

John W. 
Rating:
5.0

Customer did not leave a comment.

LAUREN C. 
Rating:
5.0

Customer did not leave a comment.

BRYTON J. 
Rating:
5.0

Very nice lady there to drop off to, flexible and knowledgeable.

Brett C. 
Rating:
5.0

Nothing at this time it was excellent and the young ladies was as well.

MARCELLA C. 
Rating:
5.0

Customer did not leave a comment.

HONEY R. 
Rating:
4.0

Customer did not leave a comment.

Sarah E. 
Rating:
3.0

15' truck we had reserved was not available, so we had to use a 20' truck. No wait time in office. Had only half of packing blankets we had ordered.

STANLEY T. 
Rating:
5.0

Customer did not leave a comment.

KACEY W. 
Rating:
5.0

Great costumer service glad they were able to help me get what I needed

AUSTIN P. 
Rating:
5.0

Customer did not leave a comment.

Sandra M. 
Rating:
3.0

Customer did not leave a comment.

CHRISTIANA S. 
Rating:
4.0

Make sure I get my deposit

DEQUESHA R. 
Rating:
4.0

Customer did not leave a comment.

DAVID C. 
Rating:
5.0

Nothing great customer service and overall excellent trucks and I would definitely recommend to my family and friends .thanks for y'all's help.god bless you all

JAMES T. 
Rating:
5.0

Went above and beyond to help us return thank you.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

ANISSA L. 
Rating:
1.0

Customer did not leave a comment.

CALEB M. 
Rating:
5.0

Customer did not leave a comment.

DEBORAH P. 
Rating:
5.0

Customer did not leave a comment.

nikky G. 
Rating:
3.0

The air in the truck was not very cold

KENNETH B. 
Rating:
4.0

Find a way to fine customers that smoke in the vehicle.

BRIAN C. 
Rating:
4.0

The uhaul system apparently had issues over the weekend but I didn't receive a call the day before the pickup schedule to confirm. The folks working the site were very pleasant and friendly. Once we got the system issues worked out the process went very smooth.

Cesar B. 
Rating:
5.0

Customer did not leave a comment.

RON A. 
Rating:
5.0

EXCELLENT CUSTOMER SERVICE.I will definitely return here for my next rental.......🙂

Valarie C. 
Rating:
1.0

Customer did not leave a comment.

JOSEPH B. 
Rating:
3.0

Customer did not leave a comment.

TYRONE C. 
Rating:
5.0

Very friendly and easy to work with. They were able to accommodate me with a truck on short notice.

STEVEN B. 
Rating:
3.0

Very industrial, rundown section of town, appeared to be minimal space o leave the truck.

James D. 
Rating:
5.0

Excellent customer service from origin agents

TIFFANY M. 
Rating:
3.0

Customer did not leave a comment.

RUABEN D. 
Rating:
3.0

Customer did not leave a comment.

JANICE S. 
Rating:
3.0

The customer service is horrible, people are rude

PAUL H. 
Rating:
4.0

Customer did not leave a comment.

SHELLEY M. 
Rating:
5.0

I really came back to this location to see the African lady that worked there, she was very friendly and made me feel like she wanted my business. I dealt with a man this time, he was very professional, very by the book, straight to the point. He could use some customer service classes, he didnt do anything wrong but he also made me feel like he was there to do a job nothing more nothing less

EDGAR J. 
Rating:
5.0

Amazing Service as always!

Terrell J. 
Rating:
5.0

Excellent assistance from the Manager helping us turn in the vehicle.. really nice guy and very knowledgable in the process making it a quick and pleasant experience..

MARK W. 
Rating:
5.0

I loved meeting my NIGERIAN COUSIN! SHE WAS AMAZING HOPING SHE MAKES ME SOME JOLLOF RICE!!

edgar J. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Another Awesome Experience.👍🏽👍🏽👍🏽

TERRELL J. 
Rating:
5.0

Awesome Service!!!

TERRELL J. 
Rating:
5.0

Customer did not leave a comment.

Emily S. 
Rating:
5.0

Excellent service as always!👍🏽👍🏽👍🏽

TERRELL J. 
Rating:
5.0

Outstanding Service! An asset to Uhaul!⭐⭐⭐⭐⭐

Terrell J. 
Rating:
5.0

The proprieter is very cordial.

Randolph M. 
Rating:
5.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Larissa C. 
Rating:
5.0

Meet with the owner, very nice. Would recommend to everyone!

SHAWNALLEN M. 
Rating:
5.0

CUSTOMER SERVICE WAS VERY FRIENDLY AND ACCOMODATING. VERY IMPRESSED

GINGER B. 
Rating:
3.0

Customer did not leave a comment.

Bonnell F. 
Rating:
5.0

Great customer service. Operator/location really cared for my needs.

DAVID F. 
Rating:
4.0

When dropping off the trailer, we were told to just park it out front, which we did, but it didn't seem very secure. There was no lock on the trailer and it could be easily lifted or taken. I just worry that because it wasn't secure someone has the opportunity to take it and then myself as a customer would be held accountable.

CASS C. 
Rating:
4.0

Customer did not leave a comment.

MARIONWADE D. 
Rating:
5.0

Customer did not leave a comment.

Tiffany N. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

William T. 
Rating:
1.0

Inspect equipment before renting to customer (trailer lights needed repair). Update business hours in U-Haul's database. Provide a method for social distancing. Office is laid out to make maintaining a safe distance impossible. There was no evidence of sanitization.

BARRY M. 
Rating:
5.0

Customer did not leave a comment.

PAUL W. 
Rating:
5.0

Everything was awesome

KASEY Y. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Samantha S. 
Rating:
5.0

Get deposit refund faster

Kathy A. 
Rating:
4.0

Customer did not leave a comment.

Hans F. 
Rating:
3.0

Customer did not leave a comment.

avery A. 
Rating:
5.0

Customer did not leave a comment.

Brynne C. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE W. 
Rating:
3.0

Customer did not leave a comment.

RODGER M. 
Rating:
4.0

Customer did not leave a comment.

BARRY B. 
Rating:
5.0

the rental was easy fast and i thank you for letting me barrow the trailer will continue to use uhaul in time........

john C. 
Rating:
3.0

The floorboards got so hot you couldn't put your feet down without pillows or something underneath them. The wipers on the uhaul didn't work as they should (didn't remove the rain). Was not shown how to hook up our truck properly on the auto transport. Middle seat didn't adjust made it very hard for 3 people. Yet paid $1000 to rent this.

Melissa P. 
Rating:
4.0

Cruise control would be nice for a one way. traction control for when It pours. Also couldn't figure out how to turn off cab light. Read the instructions and turned the dial all the way down but no luck

KAITLYN F. 
Rating:
5.0

Customer did not leave a comment.

FOREST D. 
Rating:
4.0

Nothing.....I just hope my money is put back into my account.

David W. 
Rating:
1.0

According to them their website was down, I wasted about an hour of my time just waiting at their office for system to operate. They called the manager who was in charge of all location for that specific area and they were told that there is nothing else they can do. I was using uhaul for years.. completely disappointed that there is significant internal miscommunication within the company that leads to poor customer experience.

Edward F. 
Rating:
5.0

Excellent customer service, very professional and friendly.

Thomas G. 
Rating:
5.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

The man there was so nice and helpful. We will definitely us him again!

Eleanor T. 
Rating:
5.0

Jimmy at marcoswales is a great guy. Goes out of his way to please. I would recommend him to everyone. Thanks jimmy !

Morgan R. 
Rating:
5.0

Nothing to improve. Great customer service. Marcus was amazing helping with the uhaul. Couldn't have done it with out his wonderful help.

Melissa B. 
Rating:
5.0

Mr. Jimmy is one of the best to Ever do it! Every time I go there it's an Amazing Experience! Great communication skills, courteous and humble.

Terrell J. 
Rating:
5.0

Customer did not leave a comment.

ella H. 
Rating:
2.0

The man that works there is very rude and I will not use this location again. He treated me very poorly and was very condescending.

Laura P. 
Rating:
4.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Our sincerest appreciation and thanks go out to the individual working on March 14. He kept his business open 2 hours past closing time to wait for us. We were traveling from WI to FL and realized we would not make it to our original pick up location in FL. We contacted Marcowhale Autosales and he said he would wait an additional hour for us to get there. When I realized we still would not be there in time, I called, explained our situation, and he waited an additional 45 minutes. He made the difference in a rather crucial situation for us. THANK YOU!

Patricia S. 
Rating:
5.0

Everything was ready when we picked up , nice and friendly service.

TIM M. 
Rating:
5.0

Customer did not leave a comment.

Tobias E. 
Rating:
5.0

It would have been more customer friendly if the employee had some more flexibility regarding pricing. I wanted to rent a small van and there were none on site. I think I should have been charged the small van rate since there were none available.

Yvette N. 
Rating:
5.0

Excellent and helpful rental place.

Daniel R. 
Rating:
4.0

I have no complaints.

DORIS C. 
Rating:
1.0

Poor customer service

Kelley D. 
No reviews have been submitted for this location.

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