Thank you very much 😊
RAFAEL D
Customer Reviews for Marcowhale Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JMel was so very helpful when she reserved our 20 foot uhaul truck. She went out of her way to be sure we understood everything and gave us great information. She was patient, kind, friendly, as well as efficient. I had lots of questions because I don’t rent often and we were traveling a long distance. Mel took care of us and made us feel good about the reservation. The trip was great and Mel contributed to that because of her help on the front end. I could tell she was honest and that meant a lot and helped me enjoy the 4 day drive. If anyone in the area needs to rent a uhaul I highly recommend using Mel and her location.
STEVEN PN/A
Tara MThe experience was great truck was clean and in great condition my agent Chimere Jackson was professional and so sweet she got us in and out 10/10 will highly recommend I will be looking forward to doing business with this company again thank you so much!!!
LAAMBRIA JThe lady in charge was friendly and very competent.
James FPoor customer service, truck was not ready, had to go elsewhere to pick up a replacement truck.
KEVIN MVery friendly and accommodating. Gave several suggestions that benefited me greatly. If I ever need Uhaul service again will definitely return there and recommend that location to friends and family as well. Thanks for everything.
JOYCE EThe trailer I rented had a leak in the roof and leaked all over my belongings.
Kendal RThe lady running this location was amazing, she went above and beyond my expectations. I would definitely recommend this location to anyone.
David VCustomer service was good, she was extremely polite and helpful but the equipment wasn’t very taken care of but she tried her best to accommodate me.
Curtis ROffice staff was very polite & professional!
Opal BThe lady at Marcowhale was very friendly and helpful with my rental. I would definitely go back there if I need another rental . The truck was clean.
Stacey GAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JAwesome Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JThe service was fast and easy customer service was awesome
Kenneth DThe lady at the location was great
Stan SThey had the trucks we needed. That had a pretty decent collection of vehicles. When no one in town had the size I needed, they did
Heather PAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL Jnothing, the lady was very helpful and NICE!!
Evelina HAwesome Experience! 5 Star Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JThe lady who helped me was very knowledgeable, very professional, and very sweet.
Jonathan SEverything is good, no need to change anything
Charles DEverything is fine no need to change
Charles DThe lady working the store was fantastic!
Shane FThe truck ride kind of rough but it got the job done and I appreciate it thanks again
glenda lAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JAwesome Service As Always!⭐️⭐️⭐️⭐️⭐️
TERRELL JTruck rattled very bad and tires seem imbalanced. Great customer service at location. Great people.
Rex DThis lady needs a raise!!!! She was a ROCKSTAR.She solved the nightmare that Eufaula,AL traffic department cause.
michael hAwesome As Always!👍🏽👍🏽👍🏽
TERRELL JEverything was just the way it needed to be Mrs Jackson went above and beyond to make sure I was taking care of :)
Latravia JThis place is wonderful. The young lady that helped us was fantastic and very helpful. We would use them again. Great place and people.
STEPHANIE RI dropped off the trailer after hours. Lighting was pretty bad
Stephen HThe process was very easy and the customer service was great
STACEY HAbsolutely nothing!! Tameka, represented the company with exemplary professionalism. She was extremely patient, friendly, knowledgeable and personable. I will most definitely recommend this location to family, friends and strangers. Please keep up the great service. Thank You until we meet again.
Melissa BEverything was great, renting was easy, hookup went well, thanks.
FRANKIE SNothing, everything was great!
Elsa MThe lady that runs the U-Haul store was very courteous and very helpful.. The down side was the web site was having problems and wouldn't allow her to complete the check out.....But the 1st U-Haul store that we stopped at on Bemiss Road below Moody AFB in Valdosta.. The white lady wasn't helpful at all , Didn't act like she wanted to rent me a Trailer at all and could care less.....Really think U-Haul needs to take the U-Haul business away from these sorry ass folks. M.A.Walker
mike wThe person there was very good but not having any electric connector to match trailer with our vehicle was very bad.
john aThe alignment in the moving truck was horrible. We had a hard time controlling it on the road. The truck kept pulling to the right which would be off the road. The truck needs maintenance. The woman that took care of me at the Valdosta office was so friendly and fantastic though.
Elaine BFast and expeditious! Great service!
STUART MAwesome Service!⭐️⭐️⭐️⭐️⭐️
TERRELL JThere was no one there for the drop off process and the business hours where open. The facility was not big enough to accommodate a 26’ truck and car transport. When choosing a drop off location that would be helpful.
Jeremiah SEverything was very good. The customer service representative, Chemire, was excellent in helping us and being patient with our timing!!. Enjoyed working with her!! Great asset to your company!
BEVERLY RThe inside of the truck was a little dirty. Maybe just needed to be swept. But it did not effect our rental. The location was easy to find and the truck easily accessible.
Craig WGreat work
ROLLIN MVery friendly and helpful
Wolfgang BExcellent Customer Service
joshua rVery disappointed in having to goto two different locations to pickup truck and trailer. I ordered online and initially was told they were at same location only to find out the day before pickup I had to go to two separate locations 20 miles apart! NOT convenient at all! Representative said I would receive “extra miles” on the truck. Gee wiz, thanks! She finally said she would credit me $50 for my inconvenience. We’ll see if this happens. Confirmation emails were very confusing because of the “split” reservations and there were three different addresses with two confirmation numbers.
John K