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CORNELIS P
Customer Reviews for Market 479
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
For some reason the price changed. It was $29.95 when I reserved the trailer but $45 when I paid my bill. I didn't understand that change in price. The lady at this location is more than fantastic, she is an amazing representative for UHaul. My first dealing with this store and she could not do enough for me!!! She is what every retail rep should be like, kind, polite, sensitive to the needs of all her customers! Absolutely an amazing experience from this location. I would rent from there again!!!! I should have gotten her name as she is impressive. David
DAVID HWe rent trucks at least once a month on average and nearly every time there is an issue. Pick up locations change without us knowing too often. 20’ Trucks never available in our Exeter location.
ALLAN WEverything went well no changes.
GERAINT JNothing they did great
DOUGLAS HNothing, these guys are very kind and helpful and make sure their customers informed about everything . Really nice people. Defeninatly will recommend and go back.
MOHAND DFriendly and come out make sure wood was under wheel so it wouldn’t roll
REBECCA-ANNE VI didn't get what I have ordered
MEBIN BThe gentlemen at this location was very helpful and i will return to use the u-haul equipment.
Barb CNothing - Market 479 is the best. Courteous and friendly, helpful - a real one.
Jacob CVery friendly service and worked diligently to get me checked out on the truck return. Thank you.
Chris CService at pickup was excellent
OSSAMA II cannot say enough nice things about our experience when we picked up the uhaul trailer, the staff member, I believe her name was Zadel, was fabulous, so friendly and knowledgeable she made the experience so easy.and stress free.
Patrick MGreat customer service
Eric BI have been a frequent customer of U-Haul and I usually have a bad experience. In this case, I used this location a second time since my first experience with them had been great. A repeat great! They stand way above the rest.
Jocelyne PWe had a last minute need for the rental. The lady was so helpful and the whole process and experience was awesome.
Ian GThe lady that help me was very friendly helpful quick and knew what she was doing. I will be going back there when I need a trailer again.
Mike GI just rented for the one day van. Which should be $84. We got charged for $192. Most of the times i am getting overcharged multiple times. I am constant and very respectful regular person of U-haul and all my team guy’s also use u-haul for them. I don’t know why this happened to us all the time. We were under our allowed daily kms. We cleaned the vehicle prior to return. We made sure to respect the u-haul vehicle as our own vehicle. Still we have to face charges issues.
abhishek gI was not impressed when my mother asked to use the washroom which the lady said yes which was nice. I was on crutches and was asked to keep my hands where she could see them which was very inappropriate. The rest was okay with me
Larry WI found it difficult to find this pickup location. It has an entrance on a side street …. However the most confusing part is that the U-haul website continues to list another location on Dundas Street in London - approximately 1.5 km further east - that NO LONGER EXISTS! Please remove this location from the website and other customers will be find the correct location much easier.
Stephen RThe Customer Service Rep. was everything the Rep. at the pick-up location wasn't. Total opposites. The Rep. at the drop-off location was excellent.
Christine STes is really a friendly guy.
Joao MVery friendly and helpful
allen bThe person who dealt with us at the store was super friendly, helpful and professional. Uhaul has always helped me move my stuff for cheapest price. Had some issues with a uhaul vendor once but the team handled the situation best way possible.Thank you Uhaul.
Muhammad MTemporary location was in use so we cannot rate this location. Temporary location was further from us for pickup and return.
ed pThe lady who runs this variety store I haul location is excellent. Kind, personable and knowledgeable. I recommend this site highly.
Nicholas PGreat experience
Graeme SKeep this contract with the variety store. Service was beyond excellent as I had electrical issues on my end they were amazing at trying to help
Jeff DStaff are amazing! Best uhaul experience to date.
Robert PSamuel was very helpful 👌
SAMUEL TKeep smiling it was a pleasure dealing with you
Lori BFriendly service
Patti GEveryone was fantastic to deal with. Process was easy pickup and easy drop off.
PERRY AThe customer service at this location was by far the best customer service I've experienced with UHaul. Top-notch.
Mathieson GNothing. Customer service was outstanding and exceptional helpful beyond expectations.
Richard PSmall sign. Difficult to find in unknown city.
David KExcellent Service
Keerthi PBest rental experience I've ever had. The lady was awesome. Very knowledgeable, helpful and polite.
Paul AAwesome service person!
hadish jOver all good but I could have drop it off at a closer location as they had another truck there for the next person. I was charged for going over km's a little bit plus putting gas in it to. If I know that then would not have filled it were it should have been. Would have left it down a little.
DAVID JGreat service from the gal running the rental truck!
KENNETH Bvery good store, owners helpful and made sure equipment was mounted safely. great job!
Gerald DThe best man ever
ADHAMHASSOUNA KThe people at this location were such a great help. Good people, thank you.
Wayne OExcellent and amazing experience. Thanks for all your help.
ACHILLE CEasy drop point. The receipt was in my email that evening
John MNothing it's all good
Christine TBe able to get price without having to go through the booking process
Mark PExcellent customer service
Ian D