Customer Reviews for Market Motors
(U-Haul Neighborhood Dealer)

2,173 reviews

3430 E Market St   York, PA 17402

(717) 781-8192

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed

Services at this Location:

Contact Us

(717) 781-8192

3430 E Market St
York, PA 17402

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/30/2022: Closed
  • 7/4/2022: Closed
  • 9/5/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Dean R. 
Rating:
5.0

Customer did not leave a comment.

Diana S. 
Rating:
5.0

2nd need in the last year, both times were excellent. Thank you

michael M. 
Rating:
5.0

After having red lion Uhual refusal to assist with strap removal and refusal to treat me like a human being. Market st in York was more than happy to do business with me

Alfreda P. 
Rating:
5.0

Everything went smoothly. The owner was courteous and very accommodating. The truck ran well and was more than adequate for our need. The final price was less than the estimate, which was pleasing! Thanks to Market Motors for helping this to go well.

stephen F. 
Rating:
5.0

Owner was extremely helpful and friendly

Christopher E. 
Rating:
5.0

Customer did not leave a comment.

chris W. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Micayla I. 
Rating:
5.0

Fellow was very nice. Help me with all my needs

lisa B. 
Rating:
5.0

Absolutely wonderful service, and very professional.

Patrick G. 
Rating:
5.0

Customer did not leave a comment.

Korey E. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Jim is great guy, very professional in his business, I will always recommend to all my family members to use his company.

KAUSHIK P. 
Rating:
5.0

brakes are beginning to screech

Maurice W. 
Rating:
5.0

Customer did not leave a comment.

Heather H. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
5.0

Customer did not leave a comment.

christian M. 
Rating:
5.0

I got excellent service.

Felix H. 
Rating:
4.0

Customer did not leave a comment.

Bob C. 
Rating:
5.0

Customer did not leave a comment.

Francois P. 
Rating:
5.0

Everything was great..

rebecca R. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Nothing-the gentleman was cordial and professional. He made it a great experience.

Steven M. 
Rating:
4.0

Extremely courteous and helpful.

Michael H. 
Rating:
2.0

Customer did not leave a comment.

VICTOR D. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Thank you for all your help

linda M. 
Rating:
5.0

U-Haul Website is difficult to use but fortunately the guys at market motors excel at good old fashion service!

Anies H. 
Rating:
5.0

Customer did not leave a comment.

Tim D. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM W. 
Rating:
1.0

The truck was in horrible shape. It was leaking on the drivers seat while I was driving. The rental facility was a old trailer. It's 2022 you should up your customer service.

Michael C. 
Rating:
5.0

Everything is great!

aisha S. 
Rating:
3.0

I have rented from U-Haul three times in the past two years. Every time I track my mileage with an app on my phone at the same time the truck is tracking mileage. Your trucks accumulate more mileage than we are actually driving. The first time it was an incredible amount that was different and we disputed it. The second time my in-laws rented the truck, and they did not want to dispute the mileage. The third time it was about 20 miles off. And because of this I probably will not use U-Haul again. I feel that this is done intentionally for you to make more money.

CarrieAnn M. 
Rating:
5.0

Excellent customer service!

Vincent J. 
Rating:
5.0

Great service, the rental process was quick and painless.

Richard B. 
Rating:
5.0

Great service

James I. 
Rating:
5.0

Customer service was excellent!

Vincent J. 
Rating:
5.0

Management always helpful

Scott D. 
Rating:
5.0

Representative at the local facility was super nice, kind, pleasant and helpful. Great guy.

Larry D. 
Rating:
4.0

Nothing. Jim was the best UHaul guy I've ever rented from.

Joseph D. 
Rating:
5.0

Nothing. The gentleman was wonderful and explained the process very good. Needed a rental on very short notice and it was available.

DUANE H. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA L. 
Rating:
4.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Nothing at all!! He was awesome!!

cindy I. 
Rating:
5.0

Just a comment - Jim at Market Motors is a true customer service ambassador for U-Haul. Always polite, accommodating, flexible and above all else, understands that nothing goes 100% smooth and is there to help? Last week when I needed a truck for a move, I chose The app as my method of pickup and delivery and the app was glitchy as hell; not a problem, Jim made sure Ingot my truck, left happy instead of stressed out, and got me on with my day.

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

LUIS H. 
Rating:
5.0

Customer did not leave a comment.

Kiara H. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer service was excellent.

FELIX H. 
Rating:
5.0

Very fast, friendly transaction. Even though I made a mistake and booked a trailer for the wrong month, the gentleman had a unit available and had me on my way in a short time. This is the kind of positive experience that I wish for at all establishments!

Scott R. 
Rating:
5.0

The owner was very helpful and quickly changed my reservation to a one way one.

AMIRHOSSEIN Z. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
5.0

Sales person was very helpful and kind and also went An extra mile.

AMANDA M. 
Rating:
5.0

The Market Motors location is always has outstanding service. I have been renting here for many year, I would guess over 200 rentals over time. Jim has never let me down!

Alan A. 
Rating:
5.0

Mr. Jim was so kind and helpful. I will be using this location from now on!

CYLE G. 
Rating:
5.0

Customer did not leave a comment.

JESSICA D. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW B. 
Rating:
5.0

Owner was very friendly and professional.

JAMES R. 
Rating:
5.0

Jim very friendly and knowledgeable. He followed through with everything he promised and went out of his way to make sure we were comfortable with understanding our contract and the equipment. We rented from him last year and again this year. We will continue to use him as our U Haul representative and location. Thank you Jim.

DEBRA M. 
Rating:
4.0

Customer did not leave a comment.

melinda V. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Marcos E. 
Rating:
5.0

The owner was extremely helpful and knowledgeable

Andrew M. 
Rating:
5.0

When I dropped off on Sunday evening, no one was there, so I can't really say. Looked like they had a good selection and it was easy to know where to put the trailer.

WILLIAMHARVEY W. 
Rating:
4.0

Customer did not leave a comment.

Nicholas F. 
Rating:
5.0

Very courteous and helpful staff.

Beverly K. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

THERESE S. 
Rating:
5.0

Customer did not leave a comment.

Benjamin G. 
Rating:
5.0

Customer did not leave a comment.

RODNEY G. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Joshua K. 
Rating:
5.0

The manager was very helpful and attentive.

Ralph C. 
Rating:
2.0

Uhaul is a rip off.. extremely overpriced.

Nikhil C. 
Rating:
5.0

Customer did not leave a comment.

dennis L. 
Rating:
5.0

Nothing

Jeffrey F. 
Rating:
5.0

Customer did not leave a comment.

Israel M. 
Rating:
3.0

Make sure the key is in the correct lock box.

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

Marlin C. 
Rating:
5.0

Customer did not leave a comment.

peter P. 
Rating:
5.0

Super friendly gentleman running the place, far faster than any prior Uhaul pick-up experience, and the gent helped my son & I navigate the tech challenges of scanning in my DL. I'd definitely rent here again.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Claude B. 
Rating:
5.0

Customer did not leave a comment.

chuck C. 
Rating:
5.0

Customer did not leave a comment.

WILSON R. 
Rating:
5.0

Customer did not leave a comment.

josh K. 
Rating:
5.0

Customer did not leave a comment.

dorothy L. 
Rating:
4.0

for online check in I had to confirm my qualifications with either information I did not have on my person, or another persons contact information. as it was before 8 am that was a large inconvenience that would have been easier at time of booking. besides that everything went great.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
5.0

Customer did not leave a comment.

Kerri M. 
Rating:
5.0

Customer did not leave a comment.

anne- M. 
Rating:
5.0

Customer did not leave a comment.

ANDERSON J. 
Rating:
5.0

As always, the vehicle was ready to go with a full tank of gas and was clean and reliable.

GERALD B. 
Rating:
5.0

Jim at Market Motors in York, PA is professional and friendly and a pleasure to deal with. We have used this location in the past and have always received excellent communication and service. We would readily recommend Market Motors for U Haul Service. Thank you!

Lisa R. 
No reviews have been submitted for this location.

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