Customer did not leave a comment.
Jodie F
Customer Reviews for Market Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jim at Market Motors was friendly and very helpful. Equipment was ready to go. Would definitely use again.
Michael LNothing! It was an excellent experience! Thank you!
Gavin MThis drop off location was closed at drop off and we did not interact with any personnel. The area was a little rough and sketchy but I loved the easy no-contact drop off.
Adam HYour franchisee explained several things to me regarding driving, loading, parking. Excellent service. Invoice was finalized and sent to me in two days, very timely, even with the 4th of July holiday.
WILLIAM WPick up and drop off were super quick and easy.
Allan GGreat service
Charmaine JFriendly and helpful.
Lanning BAmazing service, quick and easy.
Roberto CI was charged for 4 days rental but only used 1 day. Also I ordered several items on a separate voucher but I didn’t pick any of the items up. They were at the Duper Center in York PA. I need a refund for the three days I didn’t use and the items I bought and never received.
Jerry CTruck was not serviced or clean. Truck had a lot of X’s in previous damage. Traveling along way and as a long time customer this was the worse truck I’ve ever seen unserviced with a lot of miles.
JAMIE SWhat a great experience!!! We accidentally left our wallet in the truck, and the owner called us immediately to have us come pick it up!! Integrity at is finest!!! We will definitely be using this company/ location when we move again!!
Michele APicking up the U-Haul was excellent I entered a gentleman had a smile and was friendly and made the transition smooth and quick. Thank you.
JACQUELINE TExcellent service
Jason G5 stars all day.
Harley WJim was great, understood my need and explained process. Very good representative of UHaul
jim bIt works for what it is
Valerie MI was given the wrong key, had to wait on hold for 20 minutes to fix it .
MELISSA ROnce again, this is not the place we wanted to drop off the vehicle. We had to go 1 hour out of our way to do so and were not compensated for this. We were charged extra mileage. This is not the first time this has happened to us.
MICHAEL CJim was great! He was kind on the phone and answered all questions. Pick-up was easy and so was the return process.
Jason HDropping off our rental during business hours made the process very easy. The man working at the time of drop off was very kind and helpful.
WAYNE WThe gentleman running this location was friendly and helpful. He treated everyone in his busy office well and made the pickup very easy. When I accidentally had the wrong ball size set on my hitch he quickly assisted me so I could make the adjustment and be on my way. I plan to use this location again.
JOHN DVery friendly.
George MOwner was very pleasant and explained everything clearly. The vehicles are very clean and seem well maintained. Will definitely go there again if I need another rental in the future.
Samuel LThey were easy to work with and very helpful
William HThe owner (Jim) is very personable and very accommodating. I have rented from him for several years and he has always met my needs.
GUY WThe trailer did not have running light, had to return it early since it was getting dark.
Ian EThe gentleman who helped us was very friendly and professional.
CHARLES AEasy pickup. Easy transaction. Only challenge was the tight maneuvering but I managed.
Andrew LVery helpful and would definitely go here again and recommend them to others
Andrew HVery Great Services the man was very nice
JENNIFER CWhen we arrived the location was closed even though they're posted hours said 9-5. We contacted them by phone and they told us to just use the u haul process to do the drop of the equipment. After half hour of trying that and being on the phone for support because the app would not work we were able to finally drop off our equipment. This same problem happened to us in Indianapolis a few years ago and it's frustrating - You arrive they are closed unexpectedly they tell you to use the app and the app doesn't work.
TIMOTHY MJIM WAS GREAT AS ALLWAYS
Michael SJim runs a good business and I’ve used Market motors several times and will continue to do so. Every time I’ve rented a truck at Market motors I had a positive experience. I would say no improvement necessarily.
TODD SI always deal with this location because of the professionalism continuity.
James PWe received excellent service, at the location on East Market Street in york Pa.
Debra HWas closed
Tiffany SNo need for improvement everything was great
christina rTHIS IS MY THIRD TIME WORKING WITH JIM GREAT EVERY TIME BE BACK SOON FOR ANOTHER RENTAL
Michael SThese folks were GREAT!! Very helpful & accommodating- Excellent experience overall. Highly recommend!!
Kirk FExtremely easy to pickup and return. The transaction was smooth and simple. Everything was explained in a friendly and easy to understand Way
mike sAwesome service .Jim was helpful and friendly and made the rental process smooth and easy.
Harry WThe service was typical of a truck rental service. Jim was great and made sure we were aware of all the agreement and service in the contract.
ARTHUR MHave rented from this location before, they are very nice and customer service oriented. I picked this location to rent again even though I probably could have found one closer just because or previous positive experience. I definitely recommend!!!
Ronald NJimmy does a great job even when it's 🥶 and snowy.
LAWRENCE BJimmy was very friendly, easy drop-off
GREGORY YJim is great to work with. He is friendly and I can always count on Market Motors for all my uhaul rentals.
Aiyanna DJim was very helpful and understanding. He helped me make the right decision!
James DEverything was perfect. I would recommend it to my friends. You don’t need to do nothing to improve it.
Anthony BJim was very helpful. Helped me select the right vehicle for the move. He was thorough in explaining everything.
umair i