Customer Reviews for Market Place
(U-Haul Neighborhood Dealer)

7 reviews

2517 Hull St   Richmond, VA 23224

(804) 806-7073

Location Hours

  • Mon-Sun: 8 am - 9 pm

Services at this Location:

Contact Us

(804) 806-7073

2517 Hull St
Richmond, VA 23224

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 9 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Andrew W. 
Rating:
2.0

the guy was clearly new to this and while arguing and dealing with store customers, we waited 45 minutes to get the keys, the didn't have the packaging materials and told me they would refund me at the drop off location but there was no one there and I emailed uhaul and never got reimbursed plus my furniture got scratched up, hen he did not know how to take off the hitch but luckily my boyfriend knew how to

Hidaia S. 
Rating:
2.0

The store clerk seemed polite, but had too many other responsibilities to manage at the same time. I had to hook-up the trailer myself, install the chains, inspect it, and make sure the lights were working, etc. The clerk remained inside to care for few other customers that entered the store, as he had to padlock the store each time he walked outside.

Randy N. 
Rating:
1.0

In a very poor part of town. No internet connection to complete check in. Numerous people approached car asking for money.

james R. 
Rating:
5.0

Customer did not leave a comment.

Elliot K. 
Rating:
1.0

This was a convenience store with a clerk in a neighborhood where drug deals were going down. There was NO personnel there to assist. Fortunately the store clerk helped us get it off our car at great risk to himself. We would still be there if not for him. UHaul has once again put us in danger with bad equipment. Will NEVER use again.

DEBORHA N. 
Rating:
1.0

Do not allow this grocery store to rent uhaul products they do not know what to do at all

WILSONHUGO G. 
No reviews have been submitted for this location.

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