Customer Reviews for Marks Tire & Wrecker Inc
(U-Haul Neighborhood Dealer)

212 reviews

1741 Center St   New Iberia, LA 70560
(W Of Admiral Doyle Dr)

(337) 367-3763

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(337) 367-3763

1741 Center St
New Iberia, LA 70560
(W Of Admiral Doyle Dr)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Perfect move. Easy pickup and seamless return of equipment. Guys with uhaul were cool and friendly. Uhaul 6x12 worked excellent. No issues and price quote was reasonable and fair. Highly recommend.

SCOTT B. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

JESSIE O. 
Rating:
4.0

N/A

Sandra R. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO M. 
Rating:
3.0

Big truck should charge mileage

Tiffany H. 
Rating:
4.0

Customer did not leave a comment.

JOHN F. 
Rating:
3.0

The truck was on empty which was frustrating due to the gas shortage after the hurricane.

Sam B. 
Rating:
5.0

Staff was super helpful and professional. I couldn't ask for a better experience.

CHANCE T. 
Rating:
5.0

Customer did not leave a comment.

EMILY L. 
Rating:
5.0

Very helpful friendly people!

david J. 
Rating:
5.0

The only way the rental could have been any better would have been for Mark's crew to have come with the trailer. Every time I rent any unit from Marrk the experience gets better than the last. Keep up the good work!!

GERALD O. 
Rating:
5.0

Customer did not leave a comment.

john S. 
Rating:
3.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Customer did not leave a comment.

NEIL D. 
Rating:
4.0

Truck does not ride smoothly, my lower back is killing me. Truck was well packed and tight. BUT, the rough ride damaged and broke lots of my things. Very disappointed. I took a huge financial loss. The cat hair between the seats and in the truck was absolutely disgusting. Overall, I'm not satisfied.

HELENE B. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

willis B. 
Rating:
5.0

Customer did not leave a comment.

Neil D. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
3.0

Before telling us to inspect the back make sure you do a warning so it doesn't get stuck

Dedric B. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

I had to drive 44 miles round trip because even though I reserved my equipment 1 month in advance they didn't have my equipment at my chosen location. This cost me gas and time. I will never use Uhaul again. I was not even offered any compensation.

Carollyn G. 
Rating:
5.0

Customer did not leave a comment.

Kasha B. 
Rating:
2.0

Gave me a tow dolly that was damaged then tried to charge me for what was already damaged!

MARK R. 
Rating:
4.0

Customer did not leave a comment.

Joni H. 
Rating:
5.0

Customer did not leave a comment.

michael P. 
Rating:
4.0

We tanked up more then what we needed in gas, no credit back should need to improve on able to credit gas return. Wasn't sure how truck burns fuel.

DONNA B. 
Rating:
1.0

Don't promise a pickup time and then holler at the customer that it's not their fault and then finally get my rental 1.5 hrs later than promised.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

TIM K. 
Rating:
5.0

Customer did not leave a comment.

kevin G. 
Rating:
3.0

Customer did not leave a comment.

Randy T. 
Rating:
5.0

Customer did not leave a comment.

chestee H. 
Rating:
5.0

No problems

Jeff D. 
Rating:
5.0

Customer did not leave a comment.

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
2.0

The U-Haul I received had issue with the battery. Had to jumpstart it at least 4 times. It was very inconvenient.

SERGIO E. 
Rating:
5.0

Everyone at Marks are very friendly and polite.

Gerald O. 
Rating:
5.0

Nothing to change great service five stars

Derick S. 
Rating:
5.0

Could not ask for better service. Everyone from Mark on down always makes my rental experience like it was my first time.

Gerald O. 
Rating:
5.0

Recently returned equipment was not was not washed but the rest of the experience was excellent .

lee J. 
Rating:
5.0

Customer did not leave a comment.

Tamika G. 
Rating:
5.0

Mark and his team are amazing. Thank them all for their hard work and understanding from a hurricane victim moving across the state. Anyone in New Iberia will be glad they choose Mark's.

O'Brian R. 
Rating:
3.0

Customer did not leave a comment.

Jacob L. 
Rating:
5.0

Great service by Mark and the staff.

Gerald O. 
Rating:
5.0

Very friendly and helpful with everything. Fast service

Telly R. 
Rating:
2.0

Customer did not leave a comment.

Lottie S. 
Rating:
3.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Customer did not leave a comment.

Alaina C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Friendly Accommodating Timely Service.... They are easy to deal with.

CHRIS P. 
Rating:
5.0

The fact that they were open and allowed me to rent a trailer was much appreciated. The other facility in New Iberia on St. Peter street would not do so because of corona virus.

CHRIS P. 
Rating:
5.0

Customer did not leave a comment.

christy M. 
Rating:
5.0

Customer did not leave a comment.

Dawn B. 
Rating:
5.0

Mark was extremely helpful and advised me on what I needed! He explained everything in great detail!

Malcolm H. 
Rating:
5.0

Customer did not leave a comment.

PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

candace C. 
Rating:
5.0

Customer did not leave a comment.

Emily L. 
Rating:
4.0

Customer did not leave a comment.

Freddie B. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer did not leave a comment.

Cameron A. 
Rating:
4.0

Customer did not leave a comment.

Paul M. 
Rating:
2.0

The trailer I received had two tires that had basically no treads and a third that was close to no tread. After the trailer was loaded the right side front tire looked low, I added air to the tire before I left on my trip. The next morning I performed an inspection and found that both right side tires were low on air. I again added air to both tires. I contacted U Haul for service. I was directed to a tire shop for service. They change the to right side tires. I picked up the trailer from a tire shop. I have to wonder if they did any safety inspection before I was given this equipment. I have rented from U Haul before and would like to know what your policy is on equipment safety inspection and regular service inspections before I will rent from U Haul again.

craig S. 
Rating:
5.0

The location is all I would recommend to a friend. I order a van and when I arrived the uhaul place had nothing available to rent. I needed the van all day and there was nothing after yall told me it was a guarantee that I would have a unit. Mark's Tire where the uhaul is located bent over backwards to help find me something. He had a truck that was due to go out in a few hours and he let me take it so it was not a total loss with no truck. I will no ever rent from UHaul again. The only thing that saved you was the company that was handling it went above and beyond to help me

Marcille B. 
Rating:
4.0

Customer did not leave a comment.

tammy B. 
Rating:
5.0

keep up the good work

James L. 
Rating:
5.0

Customer did not leave a comment.

dan G. 
Rating:
5.0

Customer did not leave a comment.

arlene L. 
Rating:
5.0

All ok.

Joe P. 
Rating:
4.0

Customer did not leave a comment.

Clarence M. 
Rating:
5.0

Guys at this location are great!

Pablo S. 
Rating:
3.0

Customer did not leave a comment.

latasha L. 
Rating:
5.0

Customer did not leave a comment.

Jessica W. 
Rating:
5.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
3.0

Customer did not leave a comment.

Chad M. 
Rating:
5.0

Customer did not leave a comment.

Angieh C. 
Rating:
5.0

Customer did not leave a comment.

Keenan J. 
Rating:
4.0

Customer did not leave a comment.

wynn R. 
Rating:
5.0

Customer did not leave a comment.

wynn R. 
Rating:
5.0

Customer did not leave a comment.

Jeremy C. 
Rating:
5.0

Great service and equipment. They did an awesome job at explaining the ins and outside of the trailer.

James T. 
Rating:
2.0

Customer did not leave a comment.

JOSHUA R. 
Rating:
3.0

U-Haul was not clean in the driving part. Cup holders full of liquid and cigarette ashes all over the place. The back of the truck had something spilled and it smelled terrible. Had to scrub and mop before loading my furniture.

Madeleine S. 
Rating:
1.0

N/a

richard M. 
Rating:
3.0

Customer did not leave a comment.

Mary E. 
Rating:
5.0

Manager extremely nice, professional and courteous.

BOBBY M. 
Rating:
3.0

Customer did not leave a comment.

Cory F. 
Rating:
3.0

Trailer had low tire pressure. Tire looked bad. We were given phone number in case we had a flat tire. Suggestion. Change bad tire.

James P. 
Rating:
3.0

There should be a sign saying U-Haul location, the guy who helped us was nice and humorous.

Stephen A. 
Rating:
5.0

Customer did not leave a comment.

Shellie N. 
Rating:
5.0

Staff was very knowledgeable and helpful. Pickup was easy, friendly, and quick. Highly recommend their services!

Susan C. 
Rating:
3.0

Customer did not leave a comment.

Amber D. 
Rating:
4.0

Friendly, not beautiful but good attitude - which is important to customers... and I have been a customer for many years.

Terry G. 
Rating:
3.0

Ensure the inside and windows are cleaned.

Annie C. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

I had a very good experience. No improvements needed in my opinion.

Keifer B. 
Rating:
3.0

Customer did not leave a comment.

Tyra R. 
Rating:
5.0

My only negative complaint was about the fact that Uhaul Kaliste Saloom was not clear with me when I called them that my pickup location changed - the other location was far away and backed up my moving process by a couple of hours. I had already paid movers. Mark's tire was very pleasant on the other hand, but I feel Uhaul should not have just assumed they could move my reservation to a whole different location in a different town.

Colin R. 
Rating:
5.0

They were very friendly and handled it all great !

Valerie B. 
No reviews have been submitted for this location.

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