Customer Reviews for Marks Tire & Wrecker Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Marks Tire & Wrecker Inc

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Gerald O.
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Everyone at Marks are very friendly and polite.

Derick S.
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Nothing to change great service five stars

Gerald O.
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Could not ask for better service. Everyone from Mark on down always makes my rental experience like it was my first time.

lee J.
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Recently returned equipment was not was not washed but the rest of the experience was excellent .

Tamika G.
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Customer did not leave a comment.

O'Brian R.
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Mark and his team are amazing. Thank them all for their hard work and understanding from a hurricane victim moving across the state. Anyone in New Iberia will be glad they choose Mark's.

Jacob L.
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Customer did not leave a comment.

Gerald O.
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Great service by Mark and the staff.

Telly R.
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Very friendly and helpful with everything. Fast service

Lottie S.
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Susan B.
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Alaina C.
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ROBERT T.
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CHRIS P.
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Friendly Accommodating Timely Service.... They are easy to deal with.

CHRIS P.
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The fact that they were open and allowed me to rent a trailer was much appreciated. The other facility in New Iberia on St. Peter street would not do so because of corona virus.

christy M.
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Dawn B.
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Malcolm H.
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Mark was extremely helpful and advised me on what I needed! He explained everything in great detail!

PATRICK M.
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candace C.
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Emily L.
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Freddie B.
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Brad B.
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Cameron A.
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Paul M.
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craig S.
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The trailer I received had two tires that had basically no treads and a third that was close to no tread. After the trailer was loaded the right side front tire looked low, I added air to the tire before I left on my trip. The next morning I performed an inspection and found that both right side tires were low on air. I again added air to both tires. I contacted U Haul for service. I was directed to a tire shop for service. They change the to right side tires. I picked up the trailer from a tire shop. I have to wonder if they did any safety inspection before I was given this equipment. I have rented from U Haul before and would like to know what your policy is on equipment safety inspection and regular service inspections before I will rent from U Haul again.

Marcille B.
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The location is all I would recommend to a friend. I order a van and when I arrived the uhaul place had nothing available to rent. I needed the van all day and there was nothing after yall told me it was a guarantee that I would have a unit. Mark's Tire where the uhaul is located bent over backwards to help find me something. He had a truck that was due to go out in a few hours and he let me take it so it was not a total loss with no truck. I will no ever rent from UHaul again. The only thing that saved you was the company that was handling it went above and beyond to help me

tammy B.
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James L.
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keep up the good work

dan G.
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arlene L.
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Joe P.
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All ok.

Clarence M.
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Pablo S.
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Guys at this location are great!

latasha L.
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Jessica W.
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David F.
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Gary P.
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Chad M.
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Angieh C.
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Keenan J.
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wynn R.
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wynn R.
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Jeremy C.
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James T.
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Great service and equipment. They did an awesome job at explaining the ins and outside of the trailer.

JOSHUA R.
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Customer did not leave a comment.

Madeleine S.
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U-Haul was not clean in the driving part. Cup holders full of liquid and cigarette ashes all over the place. The back of the truck had something spilled and it smelled terrible. Had to scrub and mop before loading my furniture.

richard M.
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N/a

Mary E.
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Customer did not leave a comment.

BOBBY M.
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Manager extremely nice, professional and courteous.

Cory F.
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Customer did not leave a comment.

James P.
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Trailer had low tire pressure. Tire looked bad. We were given phone number in case we had a flat tire. Suggestion. Change bad tire.

Stephen A.
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There should be a sign saying U-Haul location, the guy who helped us was nice and humorous.

Shellie N.
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Customer did not leave a comment.

Susan C.
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Staff was very knowledgeable and helpful. Pickup was easy, friendly, and quick. Highly recommend their services!

Amber D.
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Customer did not leave a comment.

Terry G.
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Friendly, not beautiful but good attitude - which is important to customers... and I have been a customer for many years.

Annie C.
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Ensure the inside and windows are cleaned.

Mark R.
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Customer did not leave a comment.

Keifer B.
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I had a very good experience. No improvements needed in my opinion.

Tyra R.
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Colin R.
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My only negative complaint was about the fact that Uhaul Kaliste Saloom was not clear with me when I called them that my pickup location changed - the other location was far away and backed up my moving process by a couple of hours. I had already paid movers. Mark's tire was very pleasant on the other hand, but I feel Uhaul should not have just assumed they could move my reservation to a whole different location in a different town.

Valerie B.
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They were very friendly and handled it all great !

Miguel S.
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Herman A.
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brad M.
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Edward S.
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WILLIAM B.
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Friendlier service and someone who appreciates the customer. Clerk could not answer questions and displayed bad attitude as well. Also truck I used was in bad condition, could barely make 60 mph and rode like a tank - absolutely no suspension as far as I could tell.

DEBBIE A.
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Dealer employees need to be trained more. The agent had to cancel and re-do my contract. I was not informed of any hold that was going to be placed on my card.

Jamie D.
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The truck I reserved wasn't available when I needed, and uhaul didn't have a same size back up, so I had to get a smaller truck, make more trips to load and unload, pay the uhaul for more mileage, and pay for more help. I am not happy. I had to find a babysitter to watch my kids 2 days longer than normal. Bad dominoe effect it caused by not having a back up truck I reserved.

FRANK D.
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They seemed to have trouble with the software provided by U-Haul in order to print up the contract. It took 5 X longer waiting on the contract to be printed than it did for them to hook up the trailer to my vehicle and be on my way. I don't think this was the location's fault as they told me they had been having trouble with the software.

Saint John B.
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Customer did not leave a comment.

Spencer B.
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Staff was spectacular!

Wendy A.
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Calvin Y.
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Workers here cussing every other word. Nasty dirty shop.

Diane O.
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Local folks very helpful

JoAnn N.
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Geralyn C.
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Absolutely OUTSTANDING! Thanks Very Much!

carolyn W.
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Business was closed when truck was dropped off.

Steven D.
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The guys at the shop were very friendly and helpful. There was a small delay getting checked out, I guess they were getting kicked out of the U-Haul site.

Ian W.
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Hire people that are friendly and helpful for the text customer support. The two I talked to behaved as if they really didn't give a shit and that the questions and concerns I had were my problem. My reserved pickup location changed two times after my confirmation email. I used to be a very loyal uhaul customer but after this experience I will actually take the time to shop around for a better price and quality.

Katie D.
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Customer did not leave a comment.

John M.
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ELSIE J.
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wrote a comment already. Thank You God Bless All

William P.
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Chris S.
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Make sure product is cleaned prior to customer rental and blankets are available.

mary R.
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Customer did not leave a comment.

SHANTAL D.
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Great Service

WILDA E.
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Customer did not leave a comment.

Ryan B.
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Very nice personnel.

nick W.
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Customer did not leave a comment.

Steve H.
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Very easy and accommodating. UHaul corporation itself should ban smoking in the trucks. But that has nothing to do with Mark's. They were great.

james R.
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Customer did not leave a comment.

Terry O.
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they need more space

GARY F.
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Poor customer service. Filthy location. Trailer rented during another date was very dirty and parking area was mud.

ANGIE M.
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I would recommend this location but not lafayette location. Terrible experience

GARY F.
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You need to review your contract with this company. The location was in complete disaray. The reservation was not ready upon my arrival for pick up. I had requested a furniture dolly with my reservation. They only had one and rented to a "one way" the day before I arrived. I had to use an appliance dolly (which turned out to be useless). I requested a dozen blankets with the rental. The blankets were just thrown in a pile in the trailer and several of them looked to have been used on the floor of a mechanic shop. I have been renting from U-Haul for many years but will NEVER rent from this location again. This location was a complete train wreck.

JOSEPH JOHN R.
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KELLIE C.
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Cord L.
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No reviews have been submitted for this location.

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