Marshall Place in Marshall is a great location. Super friendly and helpful.
KARLEN E
Customer Reviews for Marshall Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly owner, easy to work with.
Ralph BSpoke with clerk regarding lack of cleaning, there was lumps of dry mud in the trailer that needed to swept up prior to loading. Pictures shown to clerk and he was very apologetic.
Holly MReally nice and helpful people, good customer service.
irene lExcellent Service
Amine KComputer didn’t work. I had already done the check in online and added credit card and driver’s licence to account. Checking guy couldn’t get computer to work and insisted that he take photos of my drivers licence and credit card to camera roll not U-Haul site on cell phone. Employee failed to attach trailer correctly to vehicle. Brake cable left undone. Trailer tire had slow leak and the trailer was covered in spilled diesel fuel.
Joseph KStore opened at 9:30 even tho uhaul said it opened at 8. No Dolly's were provided even though they were paid for.
jesse fVery helpful and friendly. Nice to see a face.
Reina MDropped after hours and Once this time the Drop location changed , night before my Drop Crazy
Tyron MThey were in the process of moving to a new location therefore everything wasn’t as organized as it could have been
John MImprove system starting to pick up and drop process
Precilla JProperly train staff
Bert C