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CHERYL R
Customer Reviews for Marshall Mini Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was excellent U-haul needs to do more for their partners and customers
WALLACE AThe list of questions asked of me went on and on to the point I nearly walked out. The most absurd request came when they asked me to provide a second telephone number for someone who could vouch for me. I thought for sure they would require a copy of my fingerprints and/or DNA. When I went to pay with a $20.00 bill, I was told to pay with a credit card. If I insisted on paying with cash I'd have to pay $60.00. Filling out the paperwork cut significantly into the time I had to get the move done and the trailer back. The process was way too cumbersome and time consuming! I'll never use this U-Haul location again!
DON ENice well organized storage facility
ANGELA MStaff were very helpful
Michael DThe owners went over and beyond to make everything great for us.
Karen V