Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Seemed very unorganized n process of finding trailer where one was or even if one was available
ELLIOTT P
Rating:
5.0
The owner did a great job (as usual) getting the required gear safely hooked up to my F-150.
KURT D
Rating:
5.0
Such nice guy (owner), met me early for trailer drop off. Already made arrangement to rent from them on return trip.
ILYA T
Rating:
5.0
Ted is great to work with!
RYAN B
Rating:
5.0
Drop-off location is TO SMALL in my opinion for 26ft trucks.
DEAN R
Rating:
5.0
Great service, very helpful.
Dan E
Rating:
5.0
Great service and great equipment. I will be a repeat customer at Marshall's.
DOUGLAS R
Rating:
5.0
Customer did not leave a comment.
ERIC C
Rating:
5.0
Was perfect! No problems
JASON S
Rating:
5.0
Customer did not leave a comment.
DANIEL E
Rating:
5.0
Extremely friendly staff
WAGIH S
Rating:
4.0
Customer did not leave a comment.
Tonya D
Rating:
5.0
Allsome dealer. friendly. really good job.
Stephen J
Rating:
5.0
Customer did not leave a comment.
Jeremy P
Rating:
5.0
Customer did not leave a comment.
ANTHONY B
Rating:
5.0
Excellent service, I will rent from this location again.
Ronald M
Rating:
5.0
Customer did not leave a comment.
BETTY H
Rating:
5.0
Awesome!
Mark B
|
Reservation
Rating:
5.0
Customer did not leave a comment.
Francie E
Rating:
5.0
Customer did not leave a comment.
BRIAN C
Rating:
5.0
Customer did not leave a comment.
BART H
Rating:
5.0
I rented the 5x8 cargo trailer because it was raining. On one corner by the door my material got pretty wet. I’m guessing the seals may need fixed. I would still recommend this place. They most likely weren’t aware of it.
RALPH J
Rating:
5.0
Customer did not leave a comment.
WILMER C
Rating:
5.0
was charged for 'safe tow' that I did not select second time in two rentals one on Monday, one on Wednesday not, cool, U-Haul
JACKSON E
Rating:
5.0
Customer did not leave a comment.
JOSEPH C
Rating:
5.0
Customer did not leave a comment.
LARRY W
Rating:
5.0
Customer did not leave a comment.
ELIZABETH D
Rating:
5.0
Customer did not leave a comment.
SCOT S
Rating:
4.0
Customer did not leave a comment.
MARY S
Rating:
5.0
A true professional, very helpful!
JAMES D
Rating:
5.0
No improvements needed! Clean inside, ran well, excellent service!
JOHN G
Rating:
4.0
One tire had low air pressure. Everything else was great.
jim y
Rating:
5.0
Rented several times from this location. I've never been disappointed. Highly recommended!!!!
DOUGLAS R
Rating:
5.0
Customer did not leave a comment.
JEFFREY L
Rating:
5.0
The best U-Haul manager I’ve ever ever seen..
Professional, Highly skill, knowledgeable pf products and Services. Customer service driven.
Charles C
Rating:
5.0
Person that took care of me was very helpful.
Christian C
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Jennifer H
Rating:
5.0
Customer did not leave a comment.
John G
Rating:
5.0
Customer did not leave a comment.
Joe C
Rating:
4.0
Customer did not leave a comment.
Roger P
Rating:
5.0
Customer did not leave a comment.
Jennifer H
Rating:
5.0
Fix the muffler. It was so loud we couldn’t talk to each other without yelling. Sounded like we were in some kids hot rod, especially when we were coming to a stop.,
Would appreciate the steering wheel, seats & under the consul being wiped clean.
I was Very grateful that the air conditioning worked the whole trip!!!
Betty H
Rating:
5.0
Great Service. We will rent again
Browns F
Rating:
5.0
Center console needs cleaning
Betty H
Rating:
5.0
Customer did not leave a comment.
Jamey G
Rating:
5.0
So happy we used u- haul and u-haul helpers for our move. Fantastic job- would happily recommend
Teresa H
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Marshall Storage Units UHaul was a lifesaver,
I have no truck and no trailer hitch so this was a bargain !!!
David A
Rating:
3.0
Customer did not leave a comment.
Anne A
Rating:
5.0
Customer did not leave a comment.
Jim P
Rating:
5.0
I always enjoy renting from this location. Very kind an courteous service. I will always rent at this location as long as he's there. Thanks for the great service!!!!
Doug R
Rating:
5.0
Customer did not leave a comment.
Brittany T
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Nothing, owner was very helpful and knowledgeable
John A
Rating:
4.0
Customer did not leave a comment.
Chris R
Rating:
5.0
Nothing
Sarah A
Rating:
5.0
Customer did not leave a comment.
William A
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Michael M
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Jayson M
Rating:
5.0
Customer did not leave a comment.
Sherry Y
Rating:
5.0
Always easy to work with and efficient!
DANNY W
Rating:
5.0
Great service
Browns F
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Ted is friendly, accommodating, and professional. The best of the best!
Ashley M
Rating:
5.0
Courteous helpful service. Couldn't have been better. Would highly recommend them to anyone.
Edward W
Rating:
5.0
Ted Marshall is an excellent U-Haul rental location. Good communication and provided items needed
Jim T
Rating:
5.0
Customer did not leave a comment.
Pam C
Rating:
5.0
Customer did not leave a comment.
Joseph W
Rating:
5.0
Customer did not leave a comment.
FRANCIE E
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
edward G
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Donna S
Rating:
5.0
Customer did not leave a comment.
Christina B
Rating:
5.0
They worked with my schedule. Highly recommend.
Browns F
Rating:
5.0
Customer did not leave a comment.
Steve B
Rating:
5.0
Customer did not leave a comment.
Christina B
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Customer did not leave a comment.
Betty H
Rating:
5.0
Awesome service. I would highly recommend doing business with them.
Douglas R
Rating:
5.0
Customer did not leave a comment.
Trenton C
Rating:
5.0
Great service, very helpful
JERRY H
Rating:
4.0
It was just a drop off it was at night time when the place was close.
Debra B
Rating:
5.0
Customer did not leave a comment.
Tom S
Rating:
5.0
Customer did not leave a comment.
Matthew F
Rating:
5.0
Customer did not leave a comment.
micheal w
Rating:
5.0
Customer did not leave a comment.
Wayne M
Rating:
5.0
Customer did not leave a comment.
victor c
Rating:
5.0
Great service, will be back.
Browns F
Rating:
5.0
Air conditioner was intermittent
Stuffy to cool
Betty H
Rating:
4.0
Customer did not leave a comment.
Charles g
Rating:
5.0
Customer did not leave a comment.
Larry T
Rating:
4.0
Umm, this is people wanting to move themselves, because it is cheaper. Now, having trucks that cost so much and then charging by the mile, even tho you don't know how many miles it will for sure be, while requiring people to reput in gas to a quarter of a tank, IS highway robbery! I mean, you gotta see the problem with this, when it's supposed to be cheaper...
William W
Rating:
2.0
Don’t rent out a truck with known air conditioning problems.
Betty H
Rating:
5.0
Customer did not leave a comment.
Aaron W
Rating:
5.0
There was a intermittent problem with the air conditioner the blower will stop after a while on the road
Betty H
Rating:
5.0
They got me the truck that I needed when I needed it.
