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STEVEN S
Customer Reviews for Marshfield Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Did not tell me about mileage. I did nothing except drive from my home in Myrtle Point, or. To Tahuya, wa. And then to drop off location you said I would get a discount for. Was charged additional $42 for that. So much for taking to a further location for a discount.
ALOYSIUS JSteven was amazing! He provided great knowledge and insight about the operations of U-Haul. He was friendly and helpful.
Terry SGreat team in Coos Bay. Very helpful wonderful service
Duane FWasn't swept out and trash in cup containers. Cleaned out the trash from the cab. Steering wheel was sticky, from someone's dirty hands. Little gross.
JEFFREY LThere is nothing that can be done to improve this place of business. I give it a 10 out of 10 Excellent place, easily found and the owner is patient, friendly and very helpful. I will rent from this U Haul again if I ever need to move something
JANET TI thought the location was open for business but it wasn't. Confused about where to leave paperwork.
ERIC ICan't think of a thing. The rental and return were completely simple and easy
MICHAEL SVery good- fast and efficient but also detail oriented.
ADAM RMr. Schneiderman in North Bend, Oregon was awesome! I have rented from U-Haul in the past, however it has never been this smooth and enjoyable. Steve was a class act! We will definitely be back, and will definitely recommend Marshfield Enterproses, LLC. in North Bend, Oregon for everyone's U-Haul needs. Jim Aldrich- North Bend, Oregon
JAMES AThe manager was out front waiting my arrival after I called to let him know that I would be there soon. Very friendly and he asked if everything with my truck was satisfactory, I assured him it was.
Gregory SNothing, it all went very smoothly, Thank you! Mark
Mark ALocal customer service took care of one small problem greatly appreciated. Many thanks.
DAVID BEverything was very clean and the equipment was not broken down from use all like new and fuel efficient vehicles thanks for your well maintained equipment and great service
Edward FFriend said "I always work with the Coos Bay location".
Susan RSteve is a great guy and extremely professional
patrick mExcellent customer service, made me feel right at home in our new town. Could not be happier.
Tim BThis is the best Uhaul dealer. Always a trouble-free transaction, and first rate equipment.
STEVE GRental was quite simple to process.
John RThe floor mat between the seats was moldy. There was also mold on the seatbelts and the dashboard. We wiped it down before we gave it back. It looked like the person before us spilled something in there.
Kelly DExcellent.
John RWith all the rain we are having, the truck I rented needs new windshield wipers. At one point, the rain was coming down pretty good and could hardly see out of the windshield, due to bad wipers
Karen LI can't say enough good things about the help I received here. From start to finish it was the best. He went above and beyond. Also when I was returning the truck, I was having issues with the App, I wasn't familiar with it and hadn't used it before, I forgot to get gas but had to leave for the airport and stressed, another gentleman helped me to return online and took care of it for me. I will definitely be using them again when needed. Thank you both!!
Nolanne ACourteous customer service, convenient and clean location, excellent equipment. A great U-Haul experience all around.
John MSteve was A+
PATRICIA VThis review supersedes my initial negative review: I had a friend pick up the truck and so I was not there to hear the explanation of the fuel credit. I was given a credit for taking the truck with less than 1/4 tank (it had 1/8 of a tank). When I returned the vehicle with 1/8 of a tank, they reversed the previous credit that was applied. Therefore, I did NOT pay an additional fuel charge. I really appreciate the contact made by the company to clarify the situation after reading my initial review. Kudos on the customer service.
Vincent SExcellent budiness with a friendly and helpful owner.
ROLF KNothing! We were very pleased
Thomas BFrom start in one town to finish in another both locations were professional helpful & wonderful. Took a lot of stress off the move
Heidi REquipment in good condition, extremely professional staff.
Eamon BFix the network the system sucks it took over 30 minutes to process the paper work ...
JAMES TMake the office easier to locate upon arrival.
Bridgett DExcellent customer service
Thomas MThe truck had a very strong odor of cigars… the dash had cigar ash all over it
Adan JGreat service. Appreciated his prompt attention to our need of two different trailer sizes.
Volinda FEverything was good!
shelly MVery efficient and easy. Just pulled into driveway for trailer drop off.
Lisa RSteve is an asset to u-haul. He went out of his way to help me and was very professional. The best UHAUL dealer in Coos Bay Noth Bend area. Thank you!
Donna HThe people did not have the vehicle I reserved however called around and found me a truck at a different location, so I drove over there, and they told me they had other reservation for early AM so I had to have it back before my 24-hour paid time. All the local employees were great and that made it much easier to not get frustrated.
Melissa hFive star all the way around!
Michael CDropped off my vehicle outside of business hours. U-haul changed my drop location without asking. I had requested a specific drop location for a reason - so not sure why the change, but it was frustrating.
Becky TI do a lot of renting from U-Haul I must say this is probably one of the nicer places I've rented from
Douglas A