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SCOTT S
Customer Reviews for Martin Family Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropped off after hours, so I did not engage with any staff.
JULIA WThe provider stated that they would ensure that the trailer would be returned into the system on time. I made the mistake of trusting that person. I informed them that I would be dropping the trailer off early. They said they were going to be closed during regular hours, but the trailer would be returned on time. The provider decided to return the trailer a day late in the system, even though the trailer was on their lot. The trailer was not completely clean inside, but it was satisfactory. One of the cable lines for tow safety was surprisingly worn, but it was functional.
Keven BSupport Nathan and his family as they strive to make the most of a location with huge potential. Several growing towns upvalley rely on this place - 5 simultaneous renters arrived when we did. Inject some capital for them to build a business that meets the need!
Noah Dbetter customer service. better on time notifications. better site location,, operates out of a car and no office. not prepared when I arrived. technical issues with check out. btw,,, in the Denver office,, Christa was excellent.
DOUGLAS CThe woman was very nice. But its a dirt lot with a tent. And you had the wrong address, as they'd recently relocated.
KEVIN BNobody was there when I returned equipment
ROBERT FVery helpful people and made my moving experience a great one!
CHRISTOPHER WGreat to experience! Easy! Staff was friendly & professional! Thank you!
HEIDI WThese folks were straight to the point and helpful to boot. Thank you to all of them for both their help and advice.
jo mExcellent service, and easy pick up experience.
TIMOTHY DDenver U-Haul location great people
JAIME RThe owner helped offload the trailer from my truck. Told me a lot about area - would recommend them to my best friends.
ROBERT SThe owner went above and beyond getting me set up. Super friendly and stayed open late to accommodate me because of a delay. Found a short in my vehicle's wiring, fixed it to make sure all the lights worked for my trip. Highly recommended. Uhaul is lucky to have Martin Family Automotive representing.
Brian OThanks!
EVAN NVery friendly and helpful service. Will use again if I need to rent a truck/trailer in the future.
THOMAS HDrop off had some construction going on, but didn’t need to even go inside so it was fine.
Daniel C