Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service. Victor will take care of you!
MICHAEL K
Rating:
5.0
no improvement needed. This location is always well run. Staff are very friendly and helpful.
ELAINE C
Rating:
3.0
Customer did not leave a comment.
DIANE P
Rating:
5.0
Customer did not leave a comment.
GAIL L
Rating:
5.0
Great location, easy access to enter and leave with equipment. Matthew’s also has supplies, boxes, blankets, and other supplies.
LECIA D
Rating:
5.0
Customer did not leave a comment.
THOMAS W
Rating:
1.0
The dealer I made arrangements with was not Mathews storage on 319N, this is where I picked up my truck very nice guy and accommodating. I order my truck with the location on Pinetree Blvd where I was lied to.
amanda m
Rating:
3.0
Customer did not leave a comment.
Joie W
Rating:
5.0
Great folks!
JINA B
Rating:
5.0
Everything was great.
LAURA W
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Customer did not leave a comment.
MICHAEL J
Rating:
5.0
Always a wonderful experience ! Great customer service!
ROBBIE C
Rating:
5.0
Always good experience renting from Matthews.
JAMES S
Rating:
3.0
Customer did not leave a comment.
Chris G
Rating:
5.0
Nothing
DAwn V
Rating:
5.0
Customer did not leave a comment.
Randy B
Rating:
5.0
Customer did not leave a comment.
Dan R
Rating:
2.0
Filthy and overgrown with weeds
Veranda C
Rating:
5.0
Everything went great. Thx
luten n
Rating:
5.0
Customer did not leave a comment.
marty b
Rating:
5.0
Customer did not leave a comment.
christopher j
Rating:
1.0
Service was terrible no trucks available didn’t notify me my pickup location had changed gave me the wrong size truck dropped off location was terrible just a bad experience
Everett M
Rating:
5.0
Customer did not leave a comment.
Tomeka R
Rating:
5.0
Customer did not leave a comment.
crista s
Rating:
5.0
Customer did not leave a comment.
Steven G
Rating:
5.0
Customer did not leave a comment.
Trey E
Rating:
5.0
Customer did not leave a comment.
Joseph H
Rating:
5.0
friendly and prompt staff
Teresa J
Rating:
5.0
Excellent operators at the Thomasville location!
Clifford D
Rating:
5.0
VERY FRIENDLY AND HELPFUL GROUP.. NOTHING FANCY JUST GREAT SERVICE!
John H
Rating:
5.0
Customer did not leave a comment.
Ethan V
Rating:
3.0
Customer did not leave a comment.
Diana R
Rating:
5.0
Customer did not leave a comment.
Chip J
Rating:
5.0
Everything was perfect!
tyesha c
Rating:
4.0
Customer did not leave a comment.
Wayne R
Rating:
5.0
Very good customer service. Highly recommended ⭐️⭐️⭐️⭐️⭐️
RAY S
Rating:
5.0
Don't change anything. Keeping it simple is important. Just the way it is. Perfect!
Joseph M
Rating:
4.0
Customer did not leave a comment.
Todd T
Rating:
5.0
Victor and team were great. Explained in detail how to use the Tow Dolly and provided advice and tips. Will definitely use again and highly recommend to those needing moving services.
Wesley S
Rating:
5.0
Nice People and very helpful. Will do business here again for sure.
Scotty P
Rating:
5.0
Victor and Team were very professional, helpful and accomadating!
Roy E
Rating:
5.0
The Matthew Self Storage location was very professional and gave great customer service.
arthur w
Rating:
5.0
It could not have been any better excellent customer service very friendly would recommend to any body thanks so much !
Roger L
Rating:
5.0
Customer did not leave a comment.
Glenn W
Rating:
5.0
Customer did not leave a comment.
danny s
Rating:
5.0
Great service
Robert C
Rating:
5.0
Customer did not leave a comment.
Kimberly A
Rating:
5.0
Victor is always professional, courteous, helpful!
Tracy G
Rating:
5.0
Customer did not leave a comment.
Thomas D
Rating:
1.0
Fraud this location added charges without knowledge of me or my worker who picked it up. Then charged $129.00 and no one knows why! When brought up to U-Haul they were rude and unhelpful
Anthony S
Rating:
3.0
Customer did not leave a comment.
Brandon W
Rating:
5.0
Customer did not leave a comment.
Shaneka C
Rating:
4.0
Customer did not leave a comment.
Chris S
Rating:
5.0
If I ever need a uhaul rental again, this is the only place I will use. The hours are better than anywhere in town. The owners are kind, efficient and knowledgeable. The process was fast and easy. Highly recommend!!
NANCY C
Rating:
5.0
Their always friendly..
ROY J
Rating:
5.0
Customer did not leave a comment.
chelsie c
Rating:
4.0
Customer did not leave a comment.
John H
Rating:
5.0
Customer did not leave a comment.
paul j
Rating:
5.0
Always a good experience
DARYL H
Rating:
5.0
Great service
Krista P
Rating:
5.0
Customer did not leave a comment.
GLEN B
Rating:
4.0
Customer did not leave a comment.
Todd M
Rating:
5.0
Customer did not leave a comment.
Tongila M
Rating:
5.0
Customer did not leave a comment.
James A
Rating:
5.0
Great customer service at this location!
Celeste R
Rating:
5.0
Personal preference for the old trailer hitch that screwed down to lock in place. The new one is quicker and easier but allows for more play in the tow.
Craig c
Rating:
4.0
Customer did not leave a comment.
Julia B
Rating:
5.0
Customer did not leave a comment.
keith w
Rating:
5.0
Customer did not leave a comment.
Jeffrey F
Rating:
5.0
Good customer service
datreiz h
Rating:
4.0
Customer did not leave a comment.
John G
Rating:
5.0
It was all great!
Nancy H
Rating:
4.0
Easy drop off
Bonnie B
Rating:
3.0
All I don’t like about uhaul if the customer paying to rent the truck and putting gas in the truck the customer should NOT OAY FOR MILAGE THATS A RIP OFF I WONT USE UHAUL ANYMORE
Katrina D
Rating:
5.0
Customer did not leave a comment.
Ron S
Rating:
5.0
Very professional and personable service.
Rodney S
Rating:
5.0
Customer did not leave a comment.
johnathon j
Rating:
5.0
You all do a excellent job
brenda d
Rating:
5.0
Customer did not leave a comment.
Bonnie G
Rating:
3.0
Customer did not leave a comment.
Teresa M
Rating:
5.0
It was nice
John S
Rating:
5.0
Staff are nice and friendly….
Mariana Q
Rating:
5.0
The gentleman at this location was very helpful. I was able to get checked in right away. There were no issues with the trailer. Pick up and return was easy. I would definitely recommend.
Gregory H
Rating:
4.0
Customer did not leave a comment.
Michael D
Rating:
5.0
Customer did not leave a comment.
Steve S
Rating:
5.0
Customer did not leave a comment.
BRENDA t
Rating:
4.0
Customer did not leave a comment.
Kenneth S
Rating:
4.0
Customer did not leave a comment.
Patrick B
Rating:
5.0
Customer did not leave a comment.
Alphonso N
Rating:
5.0
Customer did not leave a comment.
DAVID G
Rating:
5.0
Not much honestly I really enjoyed the experience I had with y’all
Joseph R
Rating:
5.0
Customer did not leave a comment.
ALLEN M
Rating:
5.0
Customer did not leave a comment.
Reece Y
Rating:
5.0
Customer did not leave a comment.
Lenzie A
Rating:
5.0
Customer did not leave a comment.
Jeremiah D
Rating:
5.0
Customer did not leave a comment.
Reece Y
Rating:
5.0
Great customer service.
June R
Rating:
5.0
Customer did not leave a comment.
Derrick Y
Rating:
5.0
Keep doing what your doing. Great experience. Thank you
