Customer did not leave a comment.
Sally R
Customer Reviews for Mattress Outlet
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Smooth and easy
EDWARD DI wouldn't change anything.
GAEA PBrandy was a pleasure to work with! Couldn't have made my rental experience any easier!
SHARI MVery friendly and professional. Equipment clean and ready for rental. Uhaul called early to make substitution when original location had problem providing truck. The locations were only about 1 mile apart. Very convenient and worked well.
CHERYL WThank you so much Brandy for turning a bad situation into a blessing. Your kindness and understanding was so appreciated. God Bless You.
ANNE MExcellent service.
ROBERT RThis place reminds you how great it is to support a local small business that truly cares about their work. The staff is super helpful, trustworthy, and a pleasure to interact with. They totally saved the day for us when another place failed to deliver our reservation, we are happy we stumbled into them and looking forward to doing more business with them later.
onur uThe person was a pleasure and went the extra distance to satisfaction
Stephen SIt'd be better if the trucks tanks would be full at the pickup and not at a random level. Because if the customer brings less gas than what he/she got at pickup, you will charge without hesitation, but if the customer brings more gas than when he/she picked up the truck : no reimbursement from U-haul. This isn't treating customers fairly.
Vincent DThe location was average, however the UHaul experience was less the average from the on line use to NOTHING being what was reserved!! Pick location was what was reserved and neither was the drop off… Not happy
James RBrandy and Tony were extremely kind, patient and professional.
Carrie PGreat people and great service! Thank you!
Teri NBe a little more lax on fuel. Was 1 gallon short and got charged $13.00. That's extreme. But ok it was what it was. Still great deal.
Peggi WThe best customer service ever!
william k10 ft trucks don't have a truck ramp. All trucks should have one.
Ken MWe found the people very friendly and helpful. We will use their services again if we need a moving truck.
Toni GPicking up and dropping of the uhaul could not have been easier. The folks at Mattress Outlet in Grover Beach were terrific, would highly recommend.
Louisa BVery friendly and helpful. Vehicle was ready and clean as promised - no issues at all.
John HThe van had a warning pop up while driving saying “Service Stablitrack” and the steering wheel was not perfectly aligned with the wheel, so to drive straight, the steering wheel auto turned left to drive straight. Once I brought it back, told the guy and he was like oooh that’s not good and said he would take it off the road until it gets fixed. Everything else was great
Marcos CLots of sand in the back of the van.
Andrew B