It was just a drop off using app so no real comments. Backed trailer in and left. Did not talk to anyone, after hours drop off
Patrick G
Customer Reviews for Max Auto Excellent
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Shoutout to the field ops manager who helped me through the pickup. Thank you!
Tim BRegional manager Jeff was the only thing that kept this a good experience. The owner of the location wasn’t around during pickup and the trailer was only a couple inches off the ground and covered in ice from the storm the day before. My pickup was scheduled at 10am. It would’ve been nice to have the trailer tongue somewhat ice free in anticipation of pickup and at a workable height. I had to wonder around the lot and find bits of wood to stack up to raise the tongue for hookup. Then upon return the website was glitching when noting cleanliness to which Jeff fixed. Again. I can’t say enough good thing about manager Jeff! The location ehh not so much.
Patrick SChange Location!
DALE BAh, the guy I dealt with was great from beginning to end. I mean the location wasn't what i expected at all but it served its purpose.
ANTONIOMARCUS MThe drop off was a mechanic site, the guy was great. Very nice, the facility was a old garage, but the location was perfect for drop off. Outside of town and easy to access.
Charles HHe said he would be there at 8 am. He was not. The parking lot was full of deep potholes. Dangerous. I'm glad the Truck Share worked.
Scott W