The trailer jack was rusty and needed lubrication. Also the strap rachets for the front tire straps are worn and corroded. I recommend U-Haul maintain this car trailer better
DARRELL L
Customer Reviews for McCurley Auto Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing, excellent customer service, excellent location. Will definitely use them again!
MARK MVery friendly and informative, a great guy to work with.
JOHN TWell stocked inventory available. Great hours. Super friendly and helpful personnel.
GERARD FGreat customer service. Very helpful and friendly staff.
Tmothy PI used a car dolly The ratchet devices were not lubricated and hard to work with. After spraying them with a lubricant they worked great
FREDERICK WThey did a great job. The lady that helped me was nice and helpful. Great experience.
GARY WGreat customer service!
GEORGE C4th rental from here. They do a great job.
ROBERT SYour agent, Elaine, was very pleasant and easy to deal with!
MICHAEL CONE TRAILER LIGHT WAS NOT WORKING. AND THE OTHER TRAILER BOTH LIGHTS WAS NOT WORKING.
ERNEST CThe drop off process was ridiculous. The drop box said to download the app and complete the drop off that way..but the qr code wouldn't work and it was honestly so aggravating.
Martha PThis location was the best I have ever used!! I rented this trailer to move furniture to my Florida house way before I knew hurricane Helene was coming to South Carolina. The location and I was without power for a week after the hurricane. I called the listed number and left a return number and was contacted by the manager within an hour. He told me as soon as he had power he would call me back and meet me at the store so I could pickup my trailer. On SUNDAY morning he called and me me to pickup my trailer. Truly beyond the call of duty!!
RONALD PMcCurley Auto Sales were wonderful to work with! I had requested 4 packs of moving blankets with my rental, but unfortunately they didn't have any. They worked with me regarding this. Uhaul needs to understand what their dealers have and don't have. I highly recommend this Uhaul dealer but I would recommend calling them directly since the Uhaul website doesn't know exactly what their dealers have.
TINA TSuper friendly staff!
ANDREW CMcCurleys went above the level of service you expect very good kind people
SANJAY PDid not interact with anyone at the drop off.
BRYAN JAwesome service at this location, they are willing to go the extra mile to make your experience good. Five stars to them for sure.
TERYL OWe were switched to this location not by our request. I was a little put out because it was farther away. Elaine called the day before the pick up to make sure I was aware of the change and to review the pick up. She came in on a Sunday to make sure everything went smoothly. Couldn’t have been easier. Elaine made the pickup and rental super easy.
TIMOTHY ON/A
NORMAN SDrove 28.6 miles need to make sure that what I was charged. Thanks
Randy HNice, new trailer in excellent condition and courteous, helpful people! What more could you ask for?
THOMAS PGood people here at McCurleys. Nice wide open lot, clean and safe area.
Rich JI was very pleased with the customer service I received. The lady that helped me was extremely helpful and nice through the whole process. Would recommend this location.
tina fOwners of this location are exceptional with customer service. Was in and out quickly. Great process. Smooth transaction.
Kevin VVery friendly staff! Truck was ready and clean when we picked it up. I had to add another day and they made it work! Thank you for the excellent service. One less thing to worry about it!
Melissa NThank you for getting me right in and being friendly and helpful
Andrew DIn my experience, no improvement was needed.
Tony OBoth Pick up and destination drop off was excellent......
Terry AMcCurley’s UHaul service was awesome. Very accessible hours, good well maintained selection, great customer service. U-Haul app and order process is super great. U-Haul has updated their truck fleet… Auto transmission, Power Steering, good cold AC, comfy bucket seat… easy to cruise my 1200 miles. U-Haul has the exceptional nationwide dealer network. Check out and check in is a breeze.
Richard JChad does great job Quick drop off and on my way
thomas pNothing, they were excellent 👌🏼
Albert MGreat service..extremely friendly and helpful…will definitely use their service again. Two thumbs up!!👍🏻👍🏻
Katrina CUnfortunately while McCurley was great, the process of getting a truck through U-Haul was terrible. I was redirected via text to pick up a truck to a place that was closed/out of business. After wasting an hour, McCurley would save me and get me a truck. Then I was redirected via text to drop the truck off at a different location - on the other side of Atlanta, 40 minutes away! I spent 30 minutes calling to get that changed and was connected to Alabama, then Columbus Ga, and finally I gave up on my third long hold. The drop off location (that I had originally requested and that McCurley said I could use) was wonderful in receiving the truck.
William FAgent was very friendly and helpful - the trailer worked perfectly for the travel I needed!
andrew lCustomer Service was excellent!
Tammy PConvenient location and super easy check in process.
Matthew MThe truck we got was almost ready for the junk yard. Steering was so loose it was hard to keep on the road above 35 mph. Not near worth the $.79 per mile we had to pay! Had to drive 75 miles one way at 35 on a 2 lane highway and it was dangerous having to go so slow! Will never rent from uhaul again!
steve cKeep up the good work!!
Behzad KWhat you can do for the next customer at this location would be nothing. The staff at McCurley Auto Sales showed fantastic customer service by helping from pickup and return. Thank you
JOSEPH PStill haven’t got money back after two days. Wtf uhaul
Bruce SChad did a great job!
Scott WI like the drop off experience location also. It was only 10 mi utes away from my house. I was in and out in less than 15 minutes.
terry mClose to my location. Quick and easy with top quality staff. A pleasure to rent here , thanks.
Thomas NThis location was not convenient at all to where I wanted to drop off, I passed one much closer that was not offered as a drop off location,
AMANDA MVery convenient to Interstate 85 and the staff took care of check in quickly and was very courteous.
Steve NNeeded to park the auto transport and disconnect from vehicle. Good thing I am capable.
Mark SService was excellent, equipment was in excellent working order.
Geoffry H