Lochlyn is patient, kind & extremely customer service focused!! He made this rental the most pleasant rental I've ever had with any company and would definitely rent again and recommend this location. Thank you!!
Indra J
Customer Reviews for McDonough New & Used Tires LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Adam and his team were very helpful. I will definitely use this service thru then again
Carol MTrouble with lockbox. Took an hour and several calls to finally open
Kristen MCommunicate operating hours of location and make app more user friendly. Pick up Transaction took over an hour and mobile pick up was very complicated.
Imran MI received exceptional customer service from day of pick up and return. Will definitely rent from this location moving forward.
Nadege TThe van was extremely dirty and nasty, so I decided not to place my belongings inside of it. It was a total waste of money because I didn't use it. The console had a sticking looking substance on it and could not have been wiped or detailed prior to my pick up. The van had red dirt on the seats and throughout the floor.
JACKQULINE SAdam and Kenya are professional and as nice as all get out
STEPHANIE BThe truck was full of ants
Stanesha RHorrible experience. Truck ran horrible wouldn't go over 35 mph and battery died over night.
Amber DNot very friendly
Carlo GThe customer service from the reps on the phone was horrible. You could hardly hear them. One sounded like I woke them up and the other kept talking over me and not listening. HORRIBLE all the way around. The attendee at the location was friendly but said he could see me struggling. Wow just watch and not help. Great
Monica DYou need to ask me about my entire experience with Uhaul. I will never use your company again. Feel free to contact me for more info.
Lincoln IGREAT GREAT EXPERIENCE WITH MCDONOUGH NEW AND USED TIRES IN STOCKBRIDGE. So good I am going to take my personal car to him for work.
Hellen HI did everything online and all I needed to do was check in online. But my location was changed and I never got the phone call it said I was going to get. I had to drive to another location to pickup and everything I set up online I had to do over again. Not happy with this experience.
Seth PLoved the convenience of the location. My only complaint was that there was a mix up in how I was supposed to get the key. I do believe the mix up was on UHaul.com end and not the actually location. The gentleman in the front office was very helpful in helping me obtain the key to the truck.
Ashlee L