So, I dropped the trailer off at 1:45 PM and there was nobody at the location to accept delivery of the trailer. When I called U-haul, I was told I was supposed to return it at noon???? I received the trailer in Spring, Texas after 10:30 AM, i rented it one way with the drop off in Eagle Lake, Texas at noon???? Horrible experience.
Claude P
Customer Reviews for McCreary Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the first time I Uhauled out of state and it was an affordable fantastic experience!
Alma LEverything was good
Theresa ZQuick $ easy!
Jon GOwner opened up after hours to accommodate me. He was very helpful and professional.
Charles ASee previous statement. Check in went great.
Charles SWhen we picked up the trailer one tire was flat and the attendant put air in it. 16 miles down the road it was flat again. When we filled it we found a large hole with the air just flowing out. We called the attendant who said we have to call the U-Haul assistance line but t could take 3 to 5 hours to get help. We were not able to sit on the side of the road for 3 to 5 hours so we had to go buy a new tire and put it on.
Dwayne G