The place was closed. I dropped off the truck and transporter and hour early with more fuel. The place was closed and I was charged 96.00 for an extra day. I was refunded because I called u-haul.
TODD D
Customer Reviews for McGriff Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent manager and very polite and friendly.
Thomas GBest rental experience I've had over the course of 5 moves. Made a stressful moving day much easier. Cheers
KC FI had a wonderful experience renting a U-Haul for my first time! I was able to pick up 45 min after requesting service. Thank you!
Elizabeth SNothing. Renting was fast and easy. Will rent again.
Ray BTrailer was extremely bouncy loud and noisy. I've rented countless trailers from you guys and this one is by far the loudest and noisiest once. It was a very unenjoyable trailer to tow.
Patrick HIt was I would recommend this location to anyone
Ervin BI had ordered a 15" truck and a hand truck on line. One day before my rental the truck was changed by the location to a 10' truck. The hand truck I ordered was not available and the operator did not mention it until I asked him if the hand truck was in the back. He did remove the cost from the rental. As I had planned to move that day, I had no choice but to accept the rental. I had correctly determined that I needed a 15' truck and was unable to complete the transfer of my storage area in full. I now will need to complete the process with a second trip. I will not rent from U-Haul at this location, nor will I be renting from other locations if this is the service available. I would request that I be refunded for some part of this rental charge since I was inconvenienced with the service. The other unusual fact was that the truck was pulling to the right the entire drive, so the mechanical issue also created a negative experience.
Lawrence CThey were great, customer service was awesome very helpful.
Cheryl SThe owner could not have been more helpful! I definitely will rent from him again and recommend him to others
Chris Knothing at this time
victor pThe gentleman that helped us was patient and kind. And extremely helpful I would recommend and go to them again
STACEY OThe place was very clean, warm greetings, friendly,
DIANA Yreally good customer service was really helpful
Chad LGreat experience reprinting from this place. Brendan and his team were above perfect. I wont rent anywhere else!!
SEAN MVery friendly and helpful!! Would highly recommend coming here!
Sue LNothing keep up the good work
Michael MVery much so appreciate the communication and kindness in helping me meet my needs.
Miriam R