Excellent! Owner was very helpful and obviously a veteran with the companyâ€¦he was professional but also personable! Outstanding servicesDion H.
Customer Reviews for McKeys Lawn & Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Anthony S.
I had the best experience using a U-Haul for the first time!!Heather F.
Customer did not leave a comment.Reshonne R.
Every thing was gas.We forgot to put gas back in it and they put gas in for usLaura W.
Did not check that the lights functioned . Did not secure hitch pin or chains properly . The trailer came loose 1/2 block from location . Also failed to place hand dolly in trailer had to return to location to pickup dolly . In fact he told me where to find them and get it myself . All in all worst experience with Uhaul . I want a cost adjustment for poor service .William K.
Customer did not leave a comment.THOMAS S.
Always very friendly and accomodating. Highly recommended!SHANE W.
Customer did not leave a comment.SAMUEL L.
Customer did not leave a comment.Darla C.
To improve things for the next customer, you should tell them to go out of their way and drive to Morrilton and rent from McKey's next time they need a truck or trailer rentalThomas T.
Customer did not leave a comment.Kyle B.
Customer did not leave a comment.Bruce B.
Needs a bigger place. But wonderful customer service.. Knew what he was talking about.. Great guy..randy D.
Customer did not leave a comment.SHANNON V.
Nothing! Mr. McKeys was very professional and helpful. He had everything Ready to go and showed me how everything worked.Tammy Z.
Absolutely wonderful folks. So kind and helpful. He made it so easy for us and on Christmas Eve. Thank you.William K.
The owner is so nice and was helpful both times I was in there.Ashlee B.
Always professional and this is my go to place to rent UHauls.TRACEY S.
No improvement neededtina S.
Customer did not leave a comment.Gary C.
No problems, In and out quickly. :)Danny T.
The location was closed when the trailer was returned.Tom S.
Customer did not leave a comment.LORI B.
Great staff! Highly recommend this location!James S.
Customer did not leave a comment.Daren M.
Customer did not leave a comment.Tonia J.
Customer did not leave a comment.Dianna V.
Customer did not leave a comment.Tom H.
The tow dolly wasn't brand new but it made a flawless trip from Arkansas to up state NY with out any issues and the people at the pick up were nice and efficient #towed nice behind my f150Wesley A.
Both locations were good but Mr. McKey was exceptional. I have used his location a half a dozen times and he is always helpful with options and information. Of all the U Haul dealers I have used over a thirty year period, Mr. McKey is absolutely the BEST representative of your company.Richard P.
Customer did not leave a comment.Seth G.
Customer did not leave a comment.PHILLIP S.
No improvement required. Easy drop off.Tina S.
Customer did not leave a comment.Sherley D.
Customer did not leave a comment.WILLIE H.
Horrible place no one was there, and no one would answer the phone this should not be allowed to continue buisness with uhaul or at least give us the option to refuse drop off if we dont like the location or the people. Its our money thats paying and our bank acct thats being charged so we shouldnt have to rely on a establisment as shotty as this one.Taylor D.
Everything was quick and convenient. Service was very friendly.DENISE B.
I was very please with every Thing .BETTY J.
McKeys was very helpful and knoledgeable. Much better than the Conway store on hiway 64 who had a bad attitude.patty D.
Customer did not leave a comment.CALEB N.
Customer did not leave a comment.John S.
They were using a new computer/card reader and it was a little time consuming, but overall a great experience..JESSE M.
Nasty and falling apartDONALD R.
Everything was greatRAYMOND W.
Customer did not leave a comment.mary W.
Customer did not leave a comment.roland J.
Customer did not leave a comment.Gretchen M.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.Jacqueline D A.
Customer did not leave a comment.Adam C.
We dropped off at the Morrilton location after hours so I can't really rate them.Charlie T.
Customer did not leave a comment.Loyd W.
Customer did not leave a comment.stacy C.
Customer did not leave a comment.Jeff F.
I didn't catch the gentleman's name..... but he went above and beyond to help me.... thank you sir!!roy B.
Customer did not leave a comment.Edwin B.
Customer did not leave a comment.Kimberly V.
Customer did not leave a comment.DAN N.
Friendly staff, in and out quicklyRandy H.
Mr. McKey provided excellent service and I am thoroughly pleased with my experience.DEADRIA E.
The young man was there by himself, yet came out (in the rain, with a cold, no less) to help me unhitch the trailer I had rented. He handled my contract professionally and in a very friendly manner. Great to do business with!Melaney B.
I had to drive 2 hours to get a uhaul because you decided to rent them all out to fedex.. this is unacceptable..we are your customers all year. I've used your company many times in my life and never been unhappier. You should leave an acceptable amount of large trucks for consumers in the field in the holidays. For me to have to drive 2 hours to the nearest 26ft truck is madness. I am very unhappy about that. That was 2 hours 1 way. Over 4 hours back and forth because I had to leave my peronsal car 2 hours from home so in turn I had to return the truck back 2 hours away from me after moving for 2 days. As a moving company you have to know how ridiculous this is?Randall N.
Drop off location assigned was not the closest and was told i could pick one closer but when i arrived there was told otherwise. Wasn't a major deal but was misleading..,Anthony S.
The uhaul was filthy there was dog hair all over and there was frozen dog pop under the passenger seat. I requested a 15 ft and got 20 that was too big. Not impressed at all.Paula T.
Customer did not leave a comment.Shauna V.
The pick up location was very far from my house. Closer would have been betterYetta M.
Customer did not leave a comment.AMY B.
Customer did not leave a comment.Donald D.
Very nice man to deal with, I would do business with him again anytime. Thank you for making this transaction such an easy and pleasant experience.TERRI K.
The attendant was very friendly and helpful. The trailer was in very good repair. I had no trouble with it, except backing it into the space. Next time I will have had some more practice backing with a trailer. :-)Thomas T.
Customer did not leave a comment.Robert Z.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.BRANDON R.
Customer did not leave a comment.Mike N.
Customer did not leave a comment.Sarah D.
Make them aware of the total cost including taxes up frontStanley C.
Customer did not leave a comment.Paul H.
Customer did not leave a comment.Ian P.
You can have at the location what I reserved.Beverly B.
I have rented several Uhauls from Mckey's and I highly recommend their Uhauls!KARIN H.
Have the blankets in the truck AS PROMISEDCarina P.
Customer did not leave a comment.Hiley C.
Customer did not leave a comment.RICHARD G.
Customer did not leave a comment.STEVE Z.
Customer did not leave a comment.Larry N.
Great rental center!
Customer did not leave a comment.RONALD Q.
I thought it was very expensive and that the price advertisements on the outside of the trucks are misleading....good truck drivers get 50 cents a mile...for .99 per mile it should have come with a driver to unload!EDLENA S.
Customer did not leave a comment.clifford D.
Customer did not leave a comment.Mary D.
Customer did not leave a comment.GLENNA' H.
Make certain the vehicle is clean, since you charge extra if the vehicle is not returned cleaned. Maker certain the customer is made aware of any damage to the vehicle at pickup, I took pictures of the damage that was already on the truck before I even left the packing area where I picked up the truck, though nothing was marked or acknowledged on your end. Make certain your after hours pick up is easier than my personal experience of trying to get through the pick up process was very frustrating and time consuming, and an overall hassle to get through.Carl M.
Customer did not leave a comment.Lana M.
Mckeys is a very friendly and helpful location. I'd use them every time.courtney W.
Drop off on Sunday office closed.Billy H.
Second time to use this location. I never have any problems.Robert A.
Customer did not leave a comment.MICHAEL W.