Customer Reviews for McNabbs Service & Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McNabbs Service & Repair

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Donna R.
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I called and they had want I needed and I was able to pick it up in 15 minutes. Very nice establishment and easy to rent from. I used them before and will again if needed. 5 stars

Jim D.
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I ordered the van a week prior to December 12, 2020 when I went to pickup the van the outside was covered in dirt and mud. There was no other van available at that time and I need the van immediately. I took the van to the car wash and wash it by hand. The van was used to receive food items for the local food bank and was placed on the church parking lot over the weekend. When I called and complained to McNabb about the dirt on the van on Monday they were not concerned. Poor attitude. Her personal Chevy suburban was spotless Sorry won't rent from them again. Thanks Jim

Jay M.
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McNabb's is always helpful and curteous. I recommend their services to everyone I know.

Robin W.
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Customer did not leave a comment.

KELLY H.
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There was a wawa bag of empty dip cans behind my chair, then the check engine light came on and I called. They told me it's the way that truck is, don't worry about it.

James A.
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A car was blocking me from pulling back into the truck space. If I were to park the truck in where I pulled out, it wouldn't work because I'd have to back in on a busy road , and potentially hit something. I had to park in another spot. When I went to pick the truck up, there was no indication of where to start the rental On my dashboard in the app. Then it took 45 minutes to approve Myself as a driver. Also, the owner of the rental space was not present. I believe the owner came to the area later in the morning because of a fundraiser going on , but she did not have a key to get in to offer assistance.

John G.
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Cheaper rentals

Mark G.
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Customer did not leave a comment.

Kelly H.
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Nothing to recommend. Service was fast and friendly. Someone checked the truck quickly, and I was on my way. Would definitely recommend!

Bonnie S.
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Customer did not leave a comment.

thomas M.
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nothing, great experience

MICHAEL E.
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none

dominic M.
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the above says it all

Arsalan S.
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Customer did not leave a comment.

Cheryl B.
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Customer did not leave a comment.

Christina G.
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Customer did not leave a comment.

Tim H.
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Fast, easy and convenient. Zero hassle

Greg M.
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I do have a concern. Was given a chart to show how much gas to put in to replace what I used. I filled it exactly to the recommenced amount to get to 3/4 tank. It filled to a full tank. I think you either need to change your chart or stop what is a misleading practice.

Michael F.
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We as people can always strive to improve not only in business but in life.With that being said,always be you're best treat everyone with dignity and respect.You will succeed in business but most of all in LIFE!!!! GOOD LUCK

MATT G.
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Customer did not leave a comment.

Stephanie M.
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Customer did not leave a comment.

ROBERT Z.
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Customer did not leave a comment.

Crystal B.
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The equipment and location smelled like smokers paradise. My son could not ride in the truck for fear of an asthma attack.

andrea R.
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Customer did not leave a comment.

GEORGE W H.
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Good experience. I interacted with two people at McNabb's and they were both pleasant and helpful. Thanks.

LEE Y.
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Much easier to work with and better experience than Route 100 Macungie Facility.

LIU C.
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Customer did not leave a comment.

Mary Ellen C.
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The van was dirty inside and smelled like someone had smoked cigarettes in it.

dominic M.
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no complaints here

David K.
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Customer did not leave a comment.

mary D.
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McNabb's was one of the best experiences I've had with Uhaul and most of my experiences have been very good. They opened on time and were efficient.

dominic M.
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Let's put it this way. I like good service. I get good service here. So, therefore nothing is needed. The next customer will receive good service!

Rhonda S.
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The guy working there wasn't very customer service friendly at all please don't send me there again

David K.
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Pick up and drop off process way too long. Especially verification process. Too many steps.

Attila S.
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Pet hair in truck . Also , I requested a trunk from the rt. 100 location which was much closer to my destination. I ended up paying for 10 additional miles ,

Edward C.
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Great time!

dominic M.
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nothing needed

James H.
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Customer did not leave a comment.

MARYANN G.
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Customer did not leave a comment.

Dave L.
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Was a great experience. No hassles. Would definitely come back again if I needed a rental.

WILLIAM L.
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Better maintain on car trailer

Hector R.
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The parking lot is way too small for a 26 foot truck and an auto transport. I had no choice but to block the entrance doors.

dominic M.
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These guys don't need any spring training!

dominic M.
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Had a terrific experience!

Kinard E.
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Process reservation online and spent very little time to finalized the rental when we arrived to pick up vehicle. The rep was friendly and courteous.

TRACY H.
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Wonderful customer service fast in and out, great vehicles. Thank you Cindy, Gabe and Scott for helping us!!!!!

John Y.
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Customer did not leave a comment.

dominic M.
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maybe have the truck warmed up already, especially on cold days

JAMES T.
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Customer did not leave a comment.

dominic M.
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Keep it status quo.

dominic M.
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I came in down and out; but got a real pick-up

dominic M.
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already have good people and a good product!

dominic M.
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nothing needed

dominic M.
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it can only get better if it were free

paul K.
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Customer did not leave a comment.

dominic M.
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nothing else needed

Raemond B.
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Customer did not leave a comment.

ROBERT H.
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Excellent experience

Eileen B.
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Customer did not leave a comment.

phillip N.
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Fast in and out

JAMES W.
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Customer did not leave a comment.

J PETER G.
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Customer did not leave a comment.

HUTHAEEFA A.
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Customer did not leave a comment.

dominic M.
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I always have a good experience!

dominic M.
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maybe include winning lottery numbers!

Phillip H.
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Customer did not leave a comment.

Sam J.
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Customer did not leave a comment.

Frank T.
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Guy was polite and efficient, and made the rental process easy and quick.

dominic M.
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what more can I say

dominic M.
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leave well enough alone

Gail J.
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Pricing wasn't clear rented a van for $19.95 a day plus insurance of $10 a day for two days had 337 miles I knew that was over but ended up paying a truck rate if $89 a day????

Michael Y.
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Customer did not leave a comment.

dominic M.
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Keep doing what your are doing.

Irewin S.
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Customer did not leave a comment.

TRACY A.
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Customer did not leave a comment.

Anthony F.
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Customer did not leave a comment.

Mary P.
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Customer did not leave a comment.

dominic M.
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I like renting here!

Mary L.
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Have directions on the key drop box to explain how to open it! It seemed to be jammed, but I thought maybe that wasn't how to open it. I pulled hard anyway, and it came open. Otherwise, this was a great experience doing business with McNabb's. Thank you.

KEVIN R.
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Make sure Scott is handllng the transaction. He was professional quick and prepared. Helluva a nice guy. Gave me all the LDW and explained eerything clearly and concisely. Thanks Scott

Sam J.
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Customer did not leave a comment.

stefan B.
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Customer did not leave a comment.

James C.
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Very polite...good service..

Christal S.
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Customer did not leave a comment.

Christal S.
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Moving is stressful. Renting the U-Haul from McNabbs was very easy. Speedy check-in and I was on my way. Renting again later this week. They have it Right - wouldn't change anything.

Christopher R.
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This location was amazing. We will continue to use them. One thing, they don't show up when you put in Allentown , Pa as location, they show up in Emmaus, Pa but they are in Allentown Pa. Hope that makes sense.

Craig E.
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Customer did not leave a comment.

KEN K.
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Customer did not leave a comment.

William W.
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Customer did not leave a comment.

Carol B.
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Customer did not leave a comment.

David E.
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Customer did not leave a comment.

Judith L.
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Website worked well. I called next day to confirm - all was good. During pickup, staff member courteous and helpful. Everything was completed timely and well.

dominic M.
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You already have it down to a science!

Bill D.
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Van had less than 10,000 miles and it had a damaged windshield, damaged rear doors, exterior was dirty and full of bugs, the interior cab was ok but the rear of the van had dirt and small rocks in the mat - truck ran well and got good gas mileage. I thought the daily rate and mileage charge was high -

Suzanne P.
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Customer did not leave a comment.

dominic M.
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It doesn't get any better than top notch!

Jerald E.
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Owner/operator of this service station was extremely friendly, knowledgeable, and professional....highly recommended.

Robert S.
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Customer did not leave a comment.

dominic M.
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What could be better?

JOEL P.
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It's a great experience to rent a truck to you and definitely I recommend to go to you who ever need a truck or van to haul something thanks

No reviews have been submitted for this location.

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